Staff only answer door between 3-6 pm, single glazed windows, heating turned off overnight and back on in the morning, bathroom windows didn’t close properly, very dirty, mould on windows, thin doona, peeling wallpaper, tiles falling off in shower, had to run shower for up to 4 minutes before warm water comes through, breakfast was the worst , meagre offerings complete with an odd man in a thick coat who stood in the shadows with a phone in his hand muttering, and watching customers while they ate in the silent breakfast room. There’s so, so much more, with photos. Just awful.