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Mercure Haydock Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Haydock Hotel

Exterior
Garden
Bar (on property)
Fitness facility
Reception

Reviews

7.8 out of 10

Good

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Parking available
  • Gym
  • Room service

Explore the area

Map
Penny Lane, Haydock, St Helens, England, WA11 9SG
  • Haydock Park Racecourse
    11 min walk
  • Haydock Racecourse
    4 min drive
  • Three Sisters Racing Circuit
    6 min drive
  • Liverpool (LPL-John Lennon)
    40 min drive

Room options

View all photos for Privilege, Room, 1 Double Bed

Combined shower/bathtub, eco-friendly toiletries, hair dryer, towels

Privilege, Room, 1 Double Bed

  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Desk, iron/ironing board, free cots/infant beds, free rollaway beds

Standard Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Single Beds

Desk, iron/ironing board, free cots/infant beds, free rollaway beds

Standard Twin Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

Junior Suite, 1 Double Bed

  • Sleeps 4
  • 1 Double Bed

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Haydock M6 Jct23, an IHG Hotel

Pool
Spa
Pet-friendly
Parking included
4.2 out of 5, Very good, (1000)
The price is €86
for 1 night
includes taxes & fees
1 Jan - 2 Jan
Holiday Inn Haydock M6 Jct23, an IHG Hotel

About this property

Mercure Haydock Hotel

Hotel with a health club, near Haydock Park Racecourse
An indoor pool, a restaurant, and a health club are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite. Housekeeping is available on request.
Mercure Haydock Hotel offers 137 air-conditioned accommodations with coffee/tea makers and hair dryers. LCD televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

Our customers tell us they can't get enough of the helpful staff at Mercure Haydock Hotel. During your stay, you'll be within walking distance of Haydock Park Racecourse. Features include free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Just a 1-minute drive from Haydock Park Racecourse and 8 minutes from Leigh Sports Village
  • Cats and dogs welcome for a fee
As a guest of Mercure Haydock Hotel, you'll find an indoor pool, a health club, a spa tub, and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and meeting rooms are available. The business-friendly Mercure Haydock Hotel also features a vending machine, a garden, and concierge services. Parking is available for a fee.

This St Helens hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 6:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.
Beechers Restaurant - This restaurant serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 10.00 per night)

Food and drink

  • Continental breakfast available for a fee 6:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: GBP 16.50 for adults and GBP 8.25 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Beechers Restaurant

Things to do

  • Fitness centre
  • Indoor pool
  • Sauna
  • A hot tub
  • Steam room

Family friendly

  • Free cots/infant beds
  • Free rollaway/extra beds
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • This property does not have any lifts

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Free rollaway beds
  • Heating

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Digital channels
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: GBP 15.00 per pet, per day
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately GBP 16.50 for adults and GBP 8.25 for children
  • Self parking fee: GBP 10.00 per night
  • Pet fee: GBP 15.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Facilities fee: GBP 10 per person and includes use of: swimming pool

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival.
The listed Facilities Fee is charged per adult, per entrance to access the pool area. Children under 16 years old are allowed in the pool when accompanied by an adult, to a maximum of 2 children per adult. Adults must be in the water to actively supervise children.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Thistle Haydock Hotel St Helens
Thistle Haydock St Helens
Mercure Haydock Hotel St Helens
Mercure Haydock Hotel Newly Refurbished St Helens
Mercure Haydock St Helens
Mercure Haydock
Mercure Haydock Newly Refurbished St Helens
Mercure Haydock Hotel Hotel
Mercure Haydock Hotel St Helens
Mercure Haydock Hotel Hotel St Helens

Mercure Haydock Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 315 out of 795 reviews" "
Rating 8 - Good. 224 out of 795 reviews" "
Rating 6 - Okay. 119 out of 795 reviews" "
Rating 4 - Poor. 61 out of 795 reviews" "
Rating 2 - Terrible. 76 out of 795 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

John

Travelled with group
Disliked: Cleanliness, property conditions & facilities
The room itself smelt bad The curtains where ripped The bed sheets had seen better days We had to send the kettle back to reception as it was dirty inside The bedside light had a lot of cobwebs
Stayed 1 night in Sep 2024

10/10 Excellent

Bryony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel everyone so friendly and staff can’t do enough for u Definitely recommend
Stayed 3 nights in Sep 2024

8/10 Good

Bruce

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was good. Easy to get to and plenty of parking. Room was clean and tidy.
Stayed 1 night in Sep 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great and kindly without us asking asked if we wanted to change rooms to a joining room so our family could be together. They did not need to do this but the offer was kindly accepted.
Stayed 1 night in Sep 2024

8/10 Good

Simon

Business traveller
Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Sep 2024

8/10 Good

Frederick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Mr colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay we had early check in and late check out all sorted no problem thanks again.x.x.x
Stayed 1 night in Sep 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

James

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Smoke smell throughout the hotel, road in damaged, rooms tired.
Stayed 3 nights in Aug 2024

10/10 Excellent

Philip

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Helen

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Aug 2024

6/10 Okay

Balbinder, Cardiff

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a short stay was treated very nicely and all staff were amazing
Stayed 1 night in Aug 2024

10/10 Excellent

Mrs Diane, Stokenchurch

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff throughout the hotel Spacious bedroom Comfortable mattress on the bed Tasty food
Stayed 1 night in Aug 2024

8/10 Good

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Too many folk who dont respect other residents and bang doors late at night
Stayed 4 nights in Aug 2024

4/10 Poor

Stephen

Travelled with family
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Not recommended
I wouldn’t stay here again. I stayed with my wife and daughter. We were looking forward to using the pool and jacuzzi only to be told that there was an extra charge of £10 per person per swim. I’ve never come across this before in a hotel. It’s always free to use the pool. We reluctantly paid £30 for one swim and found out when we got into the pool that the jacuzzi was out of order. We felt totally ripped off. The hotel rooms are tired and need updating. There was no air conditioning, which meant we had an uncomfortable sleep on a hot summer night. I’m afraid we were not happy customers at this hotel.
Stayed 1 night in Aug 2024

8/10 Good

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasantly surprised how good the hotel was. Staff helpful and friendly and room good standard.
Stayed 1 night in Jul 2024

6/10 Okay

Laura

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a wedding and we actually felt as though we were part of their big day-the outdoor tent was right outside our thin window. Some sort of heads up at checkin at-least would have helped.
Stayed 1 night in Jul 2024

2/10 Terrible

Philip

Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Disappointed
Quick check in. No details regarding breakfast. Had to ask. Thers your key, room is round the corner. On check out, all 4 members of staff looked at me and didnt respond to my "good morning" greeting. Remember when covid hit and contractors and essential workers kept you in a job???? Short memories!!!!
Stayed 1 night in Jul 2024

8/10 Good

paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very recomendable
Stayed 1 night in Jul 2024

10/10 Excellent

Martin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Kevin

Stayed 1 night in Jul 2024