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Malmaison Liverpool

4.0 star property

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Photo gallery for Malmaison Liverpool

In-room safe, desk, blackout curtains, iron/ironing board
Meeting facility
Meeting facility
Cocktail bar
Shopping centre

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Bar
  • Room service
  • Housekeeping
  • Breakfast available
  • Air conditioning

Explore the area

Map
7 William Jessop Way, Liverpool, England, L3 1QZ
  • Royal Liver Building
    ‪6 min walk‬
  • Liverpool Pier Head Ferry Terminal
    ‪6 min walk‬
  • Liverpool ONE
    ‪11 min walk‬
  • Liverpool (LPL-John Lennon)
    ‪32 min drive‬

Room options

View all photos for Club Twin

Club Twin

Club Twin

  • 28 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room

Club Room

Club Room

  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Signature Suite

Signature Suite

Signature Suite

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Deluxe Room

Club Deluxe Room

Club Deluxe Room

  • 28 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

The Municipal Hotel Liverpool - MGallery

  • Pool
  • Spa
  • Pet-friendly
  • Free WiFi
4.5 out of 5, Wonderful, (527)
The price is €232
for 1 room
includes taxes & fees
7 Mar - 8 Mar
The Municipal Hotel Liverpool - MGallery

About this property

Malmaison Liverpool

Riverwalk Liverpool hotel in The Docks with a 24-hour front desk
This smoke-free hotel features a restaurant, a bar/lounge, and 24-hour room service. WiFi in public areas is free. Other amenities include conference space, dry cleaning, and laundry facilities.
Malmaison Liverpool offers 130 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Liverpool hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Malmaison Liverpool. During your stay, you're just a quick walk from Liverpool Pier Head Ferry Terminal. You'll find features like free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy British cuisine while dining at Brasserie
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Guests have great things to say about the clean accommodations and the value of their stay
  • Within a 15-minute walk of Royal Albert Dock and Liverpool Pier Head Ferry Terminal
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 1528 square feet (142 square meters) and includes conference space. A terrace, tour/ticket assistance, and laundry facilities are also featured at the eco-certified Malmaison Liverpool.

This 4-star Liverpool hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7 AM to 10 AM and on weekends from 8 AM to 11:00 AM.
Brasserie - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner.
Malbar - Onsite cocktail bar.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Off-site parking within 2625 ft (GBP 20.50 per day)

Food and drink

  • Full breakfast available for a fee 7 AM–10 AM on weekdays and 8 AM–11:00 AM on weekends: GBP 23 for adults and GBP 12 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Brasserie
  • Malbar

Family friendly

  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference space (1528 square feet)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per day
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 30.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 23 for adults and GBP 12 for children
  • Nearby parking fee: GBP 20.50 per day (2625 ft away)
  • Pet fee: GBP 25 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Liverpool Malmaison
Malmaison Hotel Liverpool
Malmaison Liverpool
Liverpool Malmaison Hotel
Malmaison Liverpool Hotel Liverpool
Malmaison Liverpool Hotel
Malmaison Hotel Liverpool
Liverpool Malmaison Hotel
Malmaison Liverpool Hotel
Malmaison Liverpool Liverpool
Malmaison Liverpool Hotel Liverpool

Malmaison Liverpool Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 635 out of 1003 reviews
Rating 8 - Good. 219 out of 1003 reviews
Rating 6 - Okay. 100 out of 1003 reviews
Rating 4 - Poor. 31 out of 1003 reviews
Rating 2 - Terrible. 18 out of 1003 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Francis

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Expensive, with no breakfast or parking included
Having paid £420 for a 2 night stay, to then not have breakfast included, and also pay over £23 per day parking is just awful value. Interior decor okay, but now looking tired. Reception and cleaning staff, were all very kind and attentive.
Stayed 2 nights in Nov 2024

8/10 Good

Hugh

Liked: Cleanliness, staff & service, property conditions & facilities
Location good for attractions and shops.
Stayed 2 nights in Nov 2024

10/10 Excellent

K gregory

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Ailie, Church Lawton

Travelled with partner
Liked: Amenities, property conditions & facilities
We had decided to upgrade our overnight Monday stay at Malmaison to the highest grade in a double room, which was a club deluxe double. We checked in after 3pm as instructed. Upon entering our room we initially felt something was wrong. The shower looked like it had been used immediately before we arrived. There was a used towel on the rack. One bottle of water was missing and there were no coffee cups alongside the machine. The last resident had also left their nectar card in the room key slot by the door. We were leaving for a meal in town straight away, and so went to reception on our way out and informed them of this. The lady on reception was very nice andapologetic,and asked if we wanted to move rooms. We confirmed we would like this if possible. The manger on reception then said, this was not possible. They said the room would be seen to immediately. We returned a few hours later. Our room has been serviced and there was a voucher for four hotel drinks on the table. We were very grateful for the drinks vouchers but disappointed we were not moved after check in.
Stayed 1 night in Nov 2024

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Tarek

Liked: Staff & service, amenities, property conditions & facilities
Nice place to stay close to the city center
Stayed 2 nights in Nov 2024

8/10 Good

Sinead

Liked: Cleanliness, staff & service
The Room needed paint work touch up cupboard bathroom tiles re grouting
Stayed 1 night in Nov 2024

6/10 Okay

Neil

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Could be better
Hotel reception was very nice especially with the Christmas decorations up. The room was a bit tired looking and could do with a renovation.
Stayed 1 night in Nov 2024

10/10 Excellent

Deanna

Stayed 1 night in Sep 2024

8/10 Good

Laura

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The hotel is very well located on the docks making it much quieter than staying in the city centre. Hotel was comfortable. Staff lovely.
Stayed 1 night in Oct 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Dustin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean and comfortable. And a great location by the waterfront as well. Highly recommend!
Stayed 3 nights in Nov 2024

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous welcome on arrival. Excellent service in the bar they we called in the evening.
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel nice bar, tissue on floor in bathroom when en
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Genera
Stayed 1 night in Oct 2024

6/10 Okay

Simon

Travelled with family
Liked: Staff & service
Disliked: Amenities
This is a well maintained modern hotel. Staff were courteous and helpful throughout our visit. I visited with my son and we had booked a twin room. The request for a twin room seemed to cause a little consternation at reception. Our check in was delayed whilst our room was prepared. When we arrived in the room double bed (consisting of two singles) had been made up with single duvets but not split. We pulled the two beds apart only to find that they were pushed back together each time the room was made up. The bar had several lagers but a very limited selection of bottled ale (our preference) with none available on our second evening. The restaurant menu was disappointing. It was that of a pub restaurant rather than a mid to high end hotel. There was a wide selection of stodgy high fat food available (burgers, pizza etc.) but little in the way of lighter dishes. A passable stay, but expensive for what was on offer. Will go elsewhere next time.
Stayed 2 nights in Sep 2024

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great night's stay
Stayed 1 night in Nov 2024

10/10 Excellent

Julian James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Peter, St Albans

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Knowing the area well, the location was perfect for a nearby business meeting earlier in the day. Parking was very easy next door. Walking distance to Albert Dock, etc. The building itself was bland from the outside, as lots of newish builds are, but the entrance was nice and the reception were courteous and efficient. I didn’t use any of the services, or eat at the hotel, the room was more than fine. Probably not to my taste, but with the upgrade, it was of a decent size. There is a lot of choice in Liverpool to stay now, and at the right price, I would consider again, along with others.
Stayed 1 night in Oct 2024

10/10 Excellent

Aziz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, a great hotel, had everything that we needed, the bathroom was clean and have a great shower, the AC was great for controlling the temperature and we had everything that we needed. 10/10 would recommend.
Stayed 1 night in Oct 2024

8/10 Good

Simon

Stayed 1 night in Oct 2024

8/10 Good

Linda

Liked: Staff & service, room comfort
Fair
Staff really nice and friendly Room was ok, few scuff marks on the walls. Toilet didn’t flush properly
Stayed 1 night in Oct 2024

8/10 Good

John

Stayed 1 night in Oct 2024

8/10 Good

Jennifer

Stayed 4 nights in Oct 2024