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Lock & Key Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Lock & Key Hotel

Spacious Double/Twin
Cozy Double
Lobby
Restaurant
Superior Triple Room, 1 Bedroom, Non Smoking

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Breakfast available
    Breakfast available
  • Free WiFi
    Free WiFi
  • Restaurant
    Restaurant

Explore the area

Map
15-17 Duke Street, Liverpool, England, L1 5AP
  • Liverpool ONE
    1 min walk
  • Concert Square
    3 min walk
  • Merseyside Maritime Museum
    9 min walk
  • Liverpool (LPL-John Lennon)
    16 min drive

Room options

View all photos for Spacious Double/Twin

Spacious Double/Twin

Spacious Double/Twin

  • 23 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Cozy Double

Cozy Double

Cozy Double

  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double/Twin

Standard Double/Twin

Standard Double/Twin

  • 19 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Similar properties

Exterior

The Halyard Liverpool, Vignette Collection, an IHG Hotel

Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.9 out of 5, Exceptional, (200)
The price is €289
for 1 night
includes taxes & fees
7 Dec - 8 Dec
The Halyard Liverpool, Vignette Collection, an IHG Hotel

About this property

Lock & Key Hotel

Hotel with a coffee shop, steps from Liverpool ONE
This smoke-free hotel features a restaurant, a bar/lounge, and a coffee shop/cafe. WiFi in public areas is free. Additionally, concierge services and a front-desk safe are onsite.
Lock & Key Hotel offers 14 accommodations with laptop-compatible safes and complimentary toiletries. Beds feature premium bedding. Smart televisions are featured in guestrooms. Bathrooms include showers.

This Liverpool hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Lock & Key Hotel. During your stay, you're just a quick walk from Royal Albert Dock. You'll find features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Cooked-to-order breakfast offered for a fee
  • Services include a concierge and luggage storage
  • Steps from Liverpool ONE and 9 minutes by foot from Royal Albert Dock
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Lock & Key Hotel also features concierge services, room service (during limited hours), and a front-desk safe.

This 4-star Liverpool hotel is smoke free.

Guests can enjoy cooked-to-order breakfast for a fee.
Onsite venue - restaurant.
Late night fare is available from room service (during limited hours).

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Breakfast available for a fee: GBP 10 for adults and GBP 10 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Conveniences

  • Front-desk safe

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage

Accessibility

  • This property does not have any lifts

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Premium bedding

Bathroom

  • Free toiletries
  • Shower
  • Towels

Entertainment

  • 40-inch smart TV

Food and drink

  • Electric kettle

More

  • Desk
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately GBP 10 for adults and GBP 10 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
The front desk at this property is open daily from 8:00 AM - 11:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Lock Key Hotel Liverpool
Lock Key Hotel
Lock Key Liverpool
Lock & Key Hotel Hotel
Lock & Key Hotel Liverpool
Lock & Key Hotel Hotel Liverpool

Lock & Key Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 177 out of 256 reviews" "
Rating 8 - Good. 53 out of 256 reviews" "
Rating 6 - Okay. 19 out of 256 reviews" "
Rating 4 - Poor. 4 out of 256 reviews" "
Rating 2 - Terrible. 3 out of 256 reviews" "

9.4/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

JAGGER

Liked: Staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Liked: Room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

susannah

Stayed 1 night in Jun 2024

10/10 Excellent

Anneke

Stayed 1 night in Jun 2024

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
I think this is the best bed I’ve ever slept in! Room was lovely. Clean, good temp, easy to locate. Staff were really helpful and friendly. Hotel is in a great location and a super price for a last-minute stay over.
Stayed 1 night in Jun 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
A disappointment given previous reviews
I was a little disappointed, given the previous reviews and Sunday Times recommendation. Staff were extremely friendly and the room was clean and bed very comfortable. However the condition of the room, particularly the bathroom, was a little tired. Also, the sink in the bathroom was ridiculously small and shower screen inadequate, so that the floor became flooded after use.
Stayed 2 nights in May 2024

4/10 Poor

danny

Stayed 1 night in Apr 2024

10/10 Excellent

Elizabeth

Stayed 1 night in Apr 2024

10/10 Excellent

Trudy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay but could do with putting the prices on the breakfast menu so that you don't get a shock when you pay.
Stayed 1 night in Apr 2024

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Generally brilliant with couple of niggles
Hotel was beautifully decorated and the staff very helpful. The location was very central but this did make it noisy as it was on quite a main road and the glazing and curtains did nothing to dampen the noise. If you book here, bring ear plugs, especially on bin days. Also the en-suite door didn't close fully and having a shower flooded the whole en-suite which is probably why the door didn't fit as there was a lot of water damage to it.
Stayed 2 nights in Apr 2024

10/10 Excellent

Tom

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely hotel, very friendly staff in the hotel and the bar, couldnt do enough for you, great location, cool part of town away from the usual idiots, recommendations for dinner in a near by market which was amazing!
Stayed 1 night in Apr 2024

10/10 Excellent

Maureen

Travelled with family
Great location
We had a two night stay in this hotel , it was all really nice, a lovely cosy bar and so close to everything, staff were lovely , I would not hesitate to stay here again if I was to return to Liverpool which hopefully I will 🙏
Stayed 3 nights in Mar 2024

10/10 Excellent

Katie

Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2024

8/10 Good

Andrew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel's location near the main train stations, Liverpool One shopping district, and the university is convenient. The room was clean and well-maintained, featuring a small desk for working travellers. Although there was no iron or board in the room, the staff promptly provided one upon request. The bar, which also serves breakfast, offers a good selection of drinks at reasonable prices. Breakfast was a la carte and of good quality. The hotel's conversion from an older industrial building gives it character but will present accessibility challenges for some guests. Additionally, there was some noise, but it wasn't a major issue. The staff stood out for their exceptional helpfulness and friendliness.

6/10 Okay

Heather

Stayed 1 night in Mar 2024

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel great breakfast great service the bar boutique is excellent the service in there is fantastic the rooms are great easy access to Liverpool and parking just round the corner is so easy to get to the hotel with your luggage
Stayed 3 nights in Mar 2024

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked a smaller room than usual, and was worried the bed wouldn’t be big enough (I’m a pretty big guy, and I was sharing with my wife). It was bigger than it looked, and we had a great sleep at the end of a great night. The bar makes an amazing Tiramisu Espresso Martini, too.
Stayed 1 night in Feb 2024

10/10 Excellent

Lewis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, great spot, friendly down to earth staff,Sunday roast one of the best I've ever had, would definitely recommend to all
Stayed 3 nights in Mar 2024

10/10 Excellent

Graeme

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shower was constructed so that it would always flood the bathroom floor, the shower worked well but was too open to the bathroom
Stayed 1 night in Feb 2024

8/10 Good

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent independent hotel in a prime location
Saturday stay in Liverpool - great loactaion, clean and friendly staff. Highly recommend staying - Q Park parking with 20% off if you book in advance. We will return!!
Stayed 1 night in Feb 2024

10/10 Excellent

Ian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little Gem
Excellent staff, good rooms that were clean, safe and everything worked well. No real noise. Drinks in bar good price. No real fault to find unless I’m playing the 4 in a bed tv show game.
Stayed 1 night in Feb 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, in a good location right near L1 Lovely staff, clean room and good bar. I would definitely recommend!
Stayed 1 night in Feb 2024