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Holiday Inn Express Albert Dock, an IHG Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Albert Dock, an IHG Hotel

Restaurant
Desk, blackout curtains, free cots/infant beds, free WiFi
Desk, blackout curtains, free cots/infant beds, free WiFi
Exterior
Exterior

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Breakfast included
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Free WiFi

Explore the area

Map
Britannia Pavilion Albert Dock, Britannia Pavilion, Liverpool, England, L3 4AD
  • Royal Albert Dock
    1 min walk
  • The Beatles Story Museum
    2 min walk
  • M&S Bank Arena
    2 min walk
  • Liverpool (LPL-John Lennon)
    33 min drive

Room options

View all photos for Standard Room, 2 Single Beds

Desk, blackout curtains, free cots/infant beds, free WiFi

Standard Room, 2 Single Beds

  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed with Sofa bed (Albert Dock View)

Desk, blackout curtains, free cots/infant beds, free WiFi

Standard Room, 1 Double Bed with Sofa bed (Albert Dock View)

  • 19 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed (Albert Dock View)

Desk, blackout curtains, free cots/infant beds, free WiFi

Standard Room, 1 Double Bed (Albert Dock View)

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds (Albert Dock View)

Desk, blackout curtains, free cots/infant beds, free WiFi

Standard Room, 2 Single Beds (Albert Dock View)

  • 19 sq m
  • Water view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

Standard Room

Standard Room

  • 19 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed

Desk, blackout curtains, free cots/infant beds, free WiFi

Standard Room, 1 Double Bed with Sofa bed

  • 19 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed

Desk, blackout curtains, free cots/infant beds, free WiFi

Standard Room, 1 Double Bed

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

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includes taxes & fees
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About this property

Holiday Inn Express Albert Dock, an IHG Hotel

Hotel with free breakfast, steps from Royal Albert Dock
A bar/lounge, coffee/tea in a common area, and a business center are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include conference space, dry cleaning, and a 24-hour front desk.
Holiday Inn Express Albert Dock, an IHG Hotel offers 130 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with satellite channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Our customers tell us they enjoy the free breakfast at Holiday Inn Express Albert Dock, an IHG Hotel. During your stay, you're just a quick walk from Royal Albert Dock. You'll find features like free WiFi in public areas, plus a bar and a business center.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Guests have great things to say about the helpful staff and the location
  • Steps from Royal Albert Dock and The Beatles Story Museum
You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A business center and meeting rooms are available. Event space at this hotel measures 108 square feet (10 square meters) and includes conference space. Multilingual staff, tour/ticket assistance, and coffee/tea in a common area are also featured at the business-friendly Holiday Inn Express Albert Dock, an IHG Hotel.

This 3-star Liverpool hotel is smoke free.

Guests are served free buffet breakfast daily from 7:00 AM to 9:00 AM.
Great Room - Onsite bar.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM–9:00 AM
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • Great Room

Family friendly

  • Free cots/infant beds

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference space (108 square feet)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 78
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 53
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Holiday Inn Express Albert Dock, an IHG Hotel Hotel Liverpool

Holiday Inn Express Albert Dock, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 622 out of 1005 reviews" "
Rating 8 - Good. 292 out of 1005 reviews" "
Rating 6 - Okay. 58 out of 1005 reviews" "
Rating 4 - Poor. 20 out of 1005 reviews" "
Rating 2 - Terrible. 13 out of 1005 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location, the space and size of the rooms. Breakfast was not bad, hot buffet could have been hotter. Staff friendly and helpful
Stayed 2 nights in Sep 2024

10/10 Excellent

Teresa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place - super convenient to the convention center on the Dock - lots of options for walking and eating. Breakfast is included and above average - except the coffee which is subpar. Rooms are large bright and have a view of the water. Simple finishes, no safe in the room - but iron, hairdryer, large shower, good ventilation and working heater. Original brick building has been preserved on the inside and out.. Super convenient for walking and picking uo a cab.
Stayed 4 nights in Sep 2024

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful old building, loved the old bricks. All the staff were so welcoming and delightful to encounter.
Stayed 1 night in Sep 2024

10/10 Excellent

Graham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with really friendly and helpful staff!
Stayed 1 night in Sep 2024

10/10 Excellent

Paul

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab hotel
Hotel in great location on the Albert Dock. Our room had twin beds, one firm and one softer. Thought this was a nice touch. Lovely attentive staff and great breakfast.
Stayed 1 night in Sep 2024

10/10 Excellent

Brian

Stayed 2 nights in Sep 2024

10/10 Excellent

Roman

Liked: Cleanliness, staff & service, property conditions & facilities
Thoroughly enjoyed my stay here. All of the staff was incredibly nice and accommodating. The breakfast was perfect. Lovely room overlooking the Mersey. Being in the dock, it’s the perfect area. You’re right near everything but it’s nice and quiet at night. Would absolutely stay here again.
Stayed 1 night in Aug 2024

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff in this hotel are amazing, snd so helpful. Rooms are A1. Already booknig my next stay!
Stayed 2 nights in Aug 2024

10/10 Excellent

Hazel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staff were really friendly and we loved the way the hotel had been designed to include the docks history
Stayed 1 night in Aug 2024

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and modern.
Stayed 2 nights in Aug 2024

10/10 Excellent

Robinson

Travelled with family
Liked: Property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Carmen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the quote from a real estate agent .... LOCATION! LOCATION! LOCATION! I have stayed in Liverpool several times over the years and this hotel ranks up on the top of my list. There are only a few quirks. 1.) Since I am a smoker, I had to go outside to light up. 2.) The fire alarm went off twice in one day causing evacuation. This was not the hotel's fault. The fire alarm for all of Albert Dock is all one system! So if any restaurant chef on Alberts Dock causes any smoke in their kitchen, everyone pays the price. I feel the Engineer that designed the fire alarm system should be taken out and flogged.
Stayed 6 nights in Aug 2024

10/10 Excellent

Bally

Liked: Cleanliness, staff & service, property conditions & facilities
At the heart of Albert Docks...easily accessible to all of Liverpools culture@!
Stayed 2 nights in Aug 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing but no disabled parking
Stayed 1 night in Aug 2024

10/10 Excellent

Maxcine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good location , parking close -felt safe and dinning options fantastic
Stayed 1 night in Aug 2024

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a great position. It was clean and the hotel staff excellent.
Stayed 1 night in Aug 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Staff went above and beyound food was excellent cant wait to visit again
Stayed 1 night in Aug 2024

10/10 Excellent

Lynette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my third stay at the Holiday Inn Express, and it is my "go to" hotel in Liverpool. I always know what to expect. First of all, I LOVE the location! The Albert Dock area has many shops and restaurants, and I request a dock view room, where I can see the lights and the ships against the water. Also, the rooms are large, and many of them are lined with brick on the walls. Other than that, the breakfast is lovely, and this year, they seem to have added a cappuccino machine with many coffee options. The staff is friendly--kudos to Capri and Elliott! It is also next to the Beatles' Museum and walking distance to Matthews Street and the Cavern Club. I recommend the Holiday Inn Express with no reservations.
Stayed 3 nights in Aug 2024

10/10 Excellent

Issei

Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Dermot

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, modern hotel within walking distance of all amenities in Liverpool city centre. Staff were very helpful and friendly. The only thing we didn’t like was the rooms were very stuffy at night. We would recommend that the hotel consider installing air conditioning.
Stayed 3 nights in Aug 2024

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern hotel in a beautiful old building. Excellent breakfast. Attentive staff
Stayed 4 nights in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and views of the docs. Rooms were comfortable. Kids loved it.
Stayed 1 night in Aug 2024