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 Leatherhead •1 Room
 Leatherhead • 1 Room
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Thatcher's Hotel

3-star property
Guildford Road, Leatherhead, England (01) 562 1066
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3.7 out of 5
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See all 12 ebookers Reviews

"It is a Beautiful place in a beautiful setting. We really enjoyed our stay. We had great service right from the very start and we're made to feel very ... " More

By a verified traveller on Sun 24 Nov 2019

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Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Family Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Classic Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Thatcher's Hotel. During your stay, you'll be within walking distance of Surrey Hills. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.

  • Free WiFi
  • Enjoy international cuisine while dining at Thatchers Restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Amenities include a front desk safe, meeting rooms and conference space
  • Just a 2-minute drive from Surrey Hills and 11 minutes from Box Hill

Thatcher's Hotel ratings based on 12 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Thatcher's Hotel

Everyone (11) Couples (1)
1 out of 5

Posted by on 10 Apr 2024

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Comment from Hotel Management

2 May 2024 by Jeff

Thank you for your review.This has been shared with hotel management.

5 out of 5

Posted by on 27 Jan 2020

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4 out of 5
It is a Beautiful place in a beautiful setting. We really enjoyed our stay. We had great service right from the very start and we're made to feel very welcome. Would recommend and would definitely stay again.

Posted by on 24 Nov 2019

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3 out of 5
Seems in need of a paint job! The property is rather tired!

Posted by on 11 Oct 2019

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4 out of 5

Posted by on 31 Jan 2019

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5 out of 5
Good Hotel, excellent staff, the only small gripe were the rotting curtains above a fungus ridden wall in the dining room

Posted by on 21 Jan 2019

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Comment from Hotel Management

5 Mar 2019 by Jeff

Thank you for your kind comments. We are extremely sorry about the negative side and we will address this immediately.

2 out of 5
There was a persistent stink in Room 608. Rather like all the sweaty socks from two rugby teams, or several smelly wet dogs. The bar staff were unhelpful and unenthusiastic, and indifferent to the fact they did not stock any brandy. In general terms, the staff were of low calibre and not customer or service orientated.

Posted by on 17 Dec 2018

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Comment from Hotel Management

20 Dec 2018 by Jeff

We are sorry to hear you did not enjoy your stay and are currently looking into the issues you have outlined.

4 out of 5
Well positioned for Leatherhead and the M25. A comfortable hotel with secure free parking.

Posted by , from Ayrshire on 27 Oct 2018

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Comment from Hotel Management

1 Nov 2018 by Jeff

Thank you for your kind review

3 out of 5

Value for money

Pros: Great location for what we wanted and good value.
Cons: More thorough room cleaning.
Had a 2-night B&B stay here recently. It was really good value for money and the breakfast was excellent. The room and bathroom were a bit 'tired' and in need of some TLC but as I said, good value for what we paid. There were a couple of hanging 'dust webs' from the bedroom ceiling, a thick layer of dust on the top of the two headboards and the top of the bath panel hadn't been cleaned for ages. Milk was not replenished by the room staff and when I asked for some, of the 3 bedroom staff I asked, not one could understand English! However, we were comfortable enough, reception staff were lovely and it did the job for the time we were there.

Posted by on 11 Feb 2017

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4 out of 5

Much better now

Pros: staff great, service good and breakfast very good
Cons: rooms need modernising, bit dark wood 70s but overall acceptble,
Breakfast inc which is really good quality, staff are absolutely fantastic very helpful and friendly.

Posted by on 14 Jan 2017

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About the Thatcher's Hotel

Location Guildford Road, Leatherhead, England KT24 6TB

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The business-friendly Thatcher's Hotel also features multilingual staff, a garden, and express check-out. This Tudor Leatherhead hotel is smoke free.

  • 1 building
  • 87 guestrooms or units
  • 3 levels
  • Conference rooms
  • Built in 1930
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Garden
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Internet

Available in all rooms: Free WiFi , Internet access (surcharge)

Available in some public areas: Free WiFi

Transport

  • Train station: Leatherhead Horsley Station (2 km / 1.3 mi)

Room Amenities

Thatcher's Hotel offers 87 accommodations with a hairdryer and free toiletries. Flat-screen televisions come with cable channels. Bathrooms include a shower. This Leatherhead hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • In-room dining
  • Flat-screen television
  • Cable channels
  • Electric kettle
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Heating
  • Ensuite bathroom
  • Connecting rooms available
  • Free tea bags/instant coffee

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10 AM.

Thatchers Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare.

Club Bar – This bar only serves light fare.

Room service is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

  • Property is cleaned with disinfectant
  • Security system
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 12
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Debit cards
  • Online penalty collection
  • Property is not currently implementing any guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately GBP 12.50 for adults and from GBP 6 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Legacy Thatcher's
  • Legacy Thatcher's Hotel
  • Legacy Thatcher's Hotel Leatherhead
  • Legacy Thatcher's Leatherhead
  • Thatcher's Legacy Hotel
  • Thatcher's Hotel Leatherhead
  • Thatcher's Leatherhead
  • Thatcher's Hotel
  • Thatcher's Hotel Hotel
  • Thatcher's Hotel Leatherhead
  • Thatcher's Hotel Hotel Leatherhead

You should know

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.