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Lancaster House Hotel

4-star property
Green Lane, Ellel, Lancaster, England (01) 562 1066
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4.8 out of 5
Exceptional!
See all 10 ebookers Reviews

"Fabulous hotel. Our spa treatments with Katie were fantastic! " More

By a verified traveller on Thu 01 Aug 2019

Points Of Interest

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Classic Double or Twin Room (with a Single Bed)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Apartment

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Luxury Studio Suite

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Classic Double Room (Twin Room)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Lancaster House Hotel. During your stay, you're just a quick walk from Lancaster University. Free WiFi in public areas, a full-service spa and an indoor pool are available. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Enjoy British cuisine while dining at Foodworks Restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Treat yourself to deep-tissue massages, body treatments or facials at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Lancaster University and 12 minutes on foot from Nuffield Theatre
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Lancaster House Hotel ratings based on 10 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Lancaster House Hotel

Everyone (8) Couples (2)
4 out of 5

Posted by on 16 Sep 2019

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5 out of 5
Fabulous hotel. Our spa treatments with Katie were fantastic!

Posted by on 1 Aug 2019

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5 out of 5

Posted by on 8 Feb 2019

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5 out of 5
It was very great. Will stay there again if I am back to Lancaster

Posted by on 16 Apr 2018

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5 out of 5

Amazing stay!

Amazing time here! Lovely room, spa and food! Would definately recommend! ⭐⭐⭐⭐

Posted by , from Kent on 3 Sep 2017

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5 out of 5

lovely hotel

Clean comfortable room, good size pool. Restaurant food very good. Staff helpful. Ideally situated to Lancaster University. Buses frequent to Lancaster but a bit of a walk to the stop.

Posted by , from Reading on 30 Jan 2017

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4 out of 5

Hotel and spa are great. restaurant a let down

Condition of hotel, rooms, pool, treatments etc all great the thing that let it down was losts and lots of small niggles in the restaurant. I don't have space to mention all but for instance;, First night dinner was ok food was lovely. After that it was not so great. Breakfast on Saturday was on till late which is a good thing but food has been there ages, dried up, gone hard etc., Had to chase up on items ordered from kitchen, wobbly tables, no side plates, never cleared dirty plates. Dinner Saturday night started with a long wait for a table we stood at the desk for 10 mins someone came crossed us off then we waited 10 mins for another person to cross us off again and take us to our table. The water we ordered never came we had to re- request, never took drinks order while we waited to order food which took about 20 mins before someone came,so we sat with empty glasses for what seemed like ages. And so it continued. Everything we ordered took an age, side dishes came later during main course which is not ideal, We had one good young man, name of Jack I think, who was on the ball and took a lot of stick from us as we were getting pretty fed up by then, but he himself did a good job. Breakfast next morning was much busier and food kept running out (at least it was fresh when it eventually came). I waited a good 20-30 mins for a fried egg and lots of other people were waiting for other things.

Posted by , from uk on 7 Nov 2016

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5 out of 5

First class

Pros: My friend & myself really enjoyed our stay at the Lancaster we couldn't fault it really, we took advantage of the leisure facilities & had treatments which were most enjoyable the staff were all professional & friendly the beds comfy the food excellent. We will definitely be returning to this hotel.
Cons: There was nothing bad that we could say about the hotel or our experience there.
Location: It's quite close to Lancaster city the museum & castle its in a good spot for trips to the lakes morcambe heysham & trough of bowland. Lots to do.

Posted by , from near Bolton on 6 Nov 2016

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5 out of 5

comfortable friendly hotel

We enjoyed our stay in this spotless comfortable hotel, the staff were helpful and pleasent, the room was a good size and clean, the food was excellent as was the service, the hotel is a little out of the way and we would of liked to use a bus rather than drive, we have marked it down one point on location because we could not find any info re the use of the many busses visiting the uni over the road we would of liked to use a bus rather than the car, also our room was in the front of the building with a nice view but you could hear the trains but it did not bother us when we were there, over all we would recommend the hotel to everybody

Posted by on 14 Sep 2013

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5 out of 5

Hôtel grand confort juste à côté de l'université.

Cons: L'ameublement de notre chambre et le style de la salle de bain datait un peu, mais tout était quand même propre et en bon état.
Idéal pour les parents visitant leur enfant étudiant. Hôtel grand confort avec piscine bar et restaurant. Petit déjeuner exceptionnel, avec en plus la gratuité pour votre enfant étudiant s'il dispose de la carte de réduction étudiant.

Posted by on 17 Nov 2017

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About the Lancaster House Hotel

Location Green Lane, Ellel, Lancaster, England LA1 4GJ

Property Features

Lancaster House Hotel offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A business centre and meeting rooms are available. A hot tub, a sauna, and a terrace are also featured at the business-friendly Lancaster House Hotel. For a fee, parking is available. This 4-star Lancaster hotel is smoke free.

  • 99 guestrooms or units
  • 2 levels
  • Conference rooms
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Beauty salon
  • Fireplace in lobby
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , RV, bus, truck parking

Transport

  • Train station: Lancaster Station (7.1 km / 4.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Lancaster House Hotel offers 99 accommodations with a safe and coffee/tea makers. This individually decorated accommodation has separate sitting areas and includes kitchen islands. Beds feature premium bedding. 32-inch LCD televisions come with digital channels. Accommodation at this 4-star hotel has kitchenettes with stovetops, microwaves, kitchenware and utensils and dishwashers. Bathrooms include complimentary toiletries and hairdryers. This Lancaster hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • In-room kitchenette
  • Sitting area
  • In-room dining (24 hours)
  • LCD television
  • Digital channels
  • Microwave
  • Stovetop
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Hypo-allergenic bedding
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Unique decor
  • Connecting rooms available
  • Wardrobe or cupboard
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 9:30 AM.

Foodworks Restaurant – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner. A children's menu is available.

Sandemans Bar and Lounge – This bar specialises in British cuisine and serves lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.

24-hour room service is available.

Nearby Activities

An indoor pool and Access to hot tub are on site. Other recreational amenities include a health club and a sauna.

Children aged under 18 years old are not allowed in the swimming pool, health club or hot tub without adult supervision. Guests aged under 12 years old are not allowed in the swimming pool, health club or hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Mountain biking nearby
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Golfing nearby

Spa Services

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

  • Number of treatment rooms 2
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Sauna in spa
  • Steam room in spa
  • Detoxification wrap
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 1 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 25.0 per day.

Pet Policy

  • Pets: GBP 30.00 per pet, per night, plus a deposit of GBP 0.0 per day
  • Only dogs are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Eurocard and cash.

  • Pets allowed in specific rooms only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staffed front desk
  • Contactless check-in is available
  • No lifts
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: GBP 75.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 17.00 for adults and from GBP 10 for children
  • Self-parking fee: GBP 12 per night
  • Pet deposit: GBP 0.0 per day
  • Pet fee: GBP 30.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 30.00 (subject to availability)
  • Rollaway bed fee: GBP 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Lancaster House
  • Lancaster House Hotel
  • Lancaster House
  • Lancaster House Hotel Hotel
  • Lancaster House Hotel Lancaster
  • Lancaster House Hotel Hotel Lancaster

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.