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The Derwentwater Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Derwentwater Hotel

Front of property
Manor Classic - 2-Bedroom Apartment | Private kitchen
Dining
View from property
Premier Double Room with Lake View | Living area

Reviews

7.2 out of 10

Good

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk
  • Pet-friendly
  • Breakfast available
  • Laundry

Explore the area

Map
The Derwentwater Hotel, Portinscale, Keswick, England, CA12 5RE
  • Derwentwater
    5 min walk
  • Cumberland Pencil Museum
    17 min walk
  • The Puzzling Place
    19 min walk
  • Carlisle (CAX)
    58 min drive

Room options

View all photos for Family Triple Room

Family Triple Room

Family Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

Standard Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin with Lake View

Desk, iron/ironing board, free WiFi, bed sheets

Classic Twin with Lake View

  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Double with Lake View

Desk, iron/ironing board, free WiFi, bed sheets

Classic Double with Lake View

  • Sleeps 2
  • 1 Double Bed

Similar properties

Front of property

Keswick Park Hotel

Breakfast included
Parking included
Free WiFi
Restaurant
4.2 out of 5, Very good, (314)
The price is €101
for 1 night
includes taxes & fees
8 Jan - 9 Jan
Keswick Park Hotel

About this property

The Derwentwater Hotel

Hotel in Keswick with a 24-hour front desk and a restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and self parking. WiFi in public areas is free. Other amenities include dry cleaning, a 24-hour front desk, and a garden.
The Derwentwater Hotel offers 47 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at The Derwentwater Hotel. During your stay, you're just a quick walk from Womenrock. You'll find features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry and luggage storage
  • Guests have great things to say about the location and the helpful staff
  • Steps from Womenrock and 5 minutes by foot from Derwentwater
  • Dogs welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The Derwentwater Hotel also features a terrace, a garden, and a picnic area. For a fee, parking is available.

This 3-star Keswick hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:30 AM to 9:30 AM and on weekends from 8:00 AM to 10:00 AM.
Deers Leap Restaurant - Onsite restaurant.
Derwent Bar - Onsite bar. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 6 per night)

Food and drink

  • Full breakfast available for a fee 7:30 AM–9:30 AM on weekdays and 8:00 AM–10:00 AM on weekends: GBP 10.95 per person
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Deers Leap Restaurant
  • Derwent Bar

Conveniences

  • Banquet hall
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • This property does not have any lifts

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free tea bags/instant coffee

More

  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 10.95 per person
  • Self parking fee: GBP 6 per night
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival.

Property is also known as

The Derwentwater Hotel Hotel
The Derwentwater Hotel Keswick
The Derwentwater Hotel Hotel Keswick

The Derwentwater Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 64 out of 243 reviews" "
Rating 8 - Good. 78 out of 243 reviews" "
Rating 6 - Okay. 44 out of 243 reviews" "
Rating 4 - Poor. 33 out of 243 reviews" "
Rating 2 - Terrible. 24 out of 243 reviews" "

6.8/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

5.6/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

6/10 Okay

Pui Wah

Stayed 1 night in Sep 2024

8/10 Good

Elliot

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Holly, Laguna Niguel

Travelled with partner, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very DIRTY, unpleasant, tired, old Hotel. Staff was kind and pleasant. So terribly disappointed in the condition of this hotel. Rooms were very dirty, dumpy, not well appointed and in dire need of repairs, paint, and attention. The only reason I did not give one star is because the hotel staff (Howard, Sue, and Paul) were delightful and gave wonderful custom service. The staff is doing the best they can with what they had to work with. Our bed was so uncomfortable and the sheets looked dirty. Housekeeping never changed our sheets, nor gave us toilet paper or towels. Just gross. We can say, the hotel courtyard garden is beautiful, but everything else wasn’t good. Breakfast and cleanliness in dining area was even questionable. We got free breakfast cause the hotel had “boiler issues”, but I don’t recommend the breakfast either. It has parking which is hard to come by in Lake District I’ve been told, but parking is not worth staying at an old dirty hotel. Sadly, its past its prime.
Stayed 3 nights in Sep 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Disappointing
We booked a superior room and they gave us a classic (downgrade) we were too tired to make a fuss the night we arrived. Complained in the morning to be fair they refunded us the difference. The man on reception was a brilliant lovely man polite and helpful. The lady who was looking after breakfast did an amazing job in difficult circumstances. Some of the breakfast was missing as theyd been locked out of the store cupboard. It wasnt a particularly nice breakfast. The hotel was very run down. Which was a shame as lovely building lovely gardens. The grout in the bathroom was black round the taps were slimy. Carpets werent nice. Walls were plastered in places and not painted. The doors were chipped. Not good. I understand that covid knocked the hotel trade but the hotel was nothing like advertised. Felt sorry for the staff who were great
Stayed 1 night in Sep 2024

8/10 Good

Stephen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Karie, Portland

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We cancelled our reservation upon arrival. The furniture is old and filthy. The bed was broken. The room felt cold and institutional. Property is old and not very well kept. Photos are very misleading.
Stayed 3 nights in Sep 2024

10/10 Excellent

narendra

Liked: Cleanliness, staff & service, property conditions & facilities
Though we came pretty late to the property, we had staff to take care of our check in etc. And also morning breakfast was very good, and the staff were very nice and friendly. Overnight my friend had to work in lobby area for his work, and staff made sure that he was comfortable there.
Stayed 1 night in Aug 2024

8/10 Good

Hannah

Liked: Cleanliness, staff & service, amenities
Nice gardens and communal areas (bar, reception hall etc) were fine but my room was very dated and on a slant. The shower was difficult to work and made a very loud noise when on. Everything creeks and wallpaper peeling, hole in ceiling, most of the tv channels didn’t work. However, bed and towels were clean and I had a good stay for a no frills accommodation. Could be a beautiful hotel with some investment.
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Location was ideal and grounds were lovely with good views from the garden, however the building was very dated and poorly maintained. The interior was old and in need of decoration. My room was just about adequate but once again needs updating and decorating. The bathroom needs modernising, floor tiles were cracked, tiling around the toilet was cracking. Mattress was poor and not very comfortable. The door furniture needs updating. Generally the room and the parts of the hotel I viewed looked unmaintained. The staff on duty were ok.
Damaged tiles
Old and badly fitted door latches
Needs painting
Dated coloured bath & sink with newer white toilet with cheap plastic seat
Stayed 1 night in Aug 2024

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

Louise

Disliked: Cleanliness, amenities, property conditions & facilities
When we arrived we were taken to the apartments over the road although we had booked a room within the hotel.We found this apartment to be shabby and well in need of a refurbish.there was a hole in the bathroom door both settee/sofa beds appeared very dirty no tea coffee milk etc although there was a kitchen area and this was an upgrade we were told.When we complained staff were helpful in finding a room within the hotel which was also in need of a refurbishment
Stayed 2 nights in Aug 2024

8/10 Good

Tracy

Liked: Cleanliness, property conditions & facilities
This was a fine place in in the lake district. Some of the staffwere extremely sweet and
Stayed 1 night in Jul 2024

8/10 Good

Gurjeevan

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Great Hotel
It was a beautiful hotel with great garden. The dinner and breakfast was very nice and the staff was very pleasant.
Stayed 1 night in Aug 2024

6/10 Okay

Alison

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
In need of updating but friendly staff.
Friendly staff and room fairly comfortable. A great location and lovely garden. This hotel is tired and in need of updating. Breakfast was ok. Some issues with the hot water. Could be cleaner.
Stayed 3 nights in Aug 2024

2/10 Terrible

Verified traveller

You cancelled my booking less than 48 hours before arrival because of a water issue. Despite that, I continued to receive emails regarding my stay, asking if I wanted to upgrade my stay, check in experience and now this… I was unable to find alternative accommodation in the Keswick area at such short notice and continuing to receive emails from yourselves (presumably automated and not checked?) were not helpful. I suggest you modify your automated reply system.
Stayed 3 nights in Aug 2024

6/10 Okay

Philip

Stayed 2 nights in Aug 2024

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Disappointed with stay
Didn't get the room we booked, looking at a wall as a view until my partner sent bespoke an email then we got the room we booked in the first place plus they were no house keeping for the room unless you asked for it . Room needs updated. Dining room not open, had to order off bar menu. Staff painting in sitting area around us while sitting there.and will not be back at this hotel again
Stayed 4 nights in Aug 2024

4/10 Poor

John

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very run down, needs complete overhual, dirty, definitely extremely over priced
Stayed 4 nights in Aug 2024

4/10 Poor

Mia Louise

Stayed 1 night in Jul 2024

4/10 Poor

Mikael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked an over night stay at this hotel for a great price at short notice. Love the location, a picturesque walk into Keswick takes around 25 Minutes. Our room although didn’t have a view was immaculate. The staff were extremely friendly and professional.
Stayed 1 night in Jul 2024

10/10 Excellent

S

Stayed 1 night in Jul 2024

4/10 Poor

Timothy

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2024

6/10 Okay

Nick

Business traveller
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Dated but great stay, great staff
Great staff and service, hotel dated, could definitely do with a kettle in the rooms, the location is awesome
Stayed 1 night in Jun 2024