See all properties

Best Western Ipswich Hotel & Spa

4.0 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Ipswich Hotel & Spa

Exterior
Superior Room, 1 Double Bed, Non Smoking
Spa
Exterior
Bar (on property)

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping

Explore the area

Map
Old London Road, Copdock, Ipswich, England, IP8 3JD
  • Chantry Park
    4 min drive
  • Jimmy's Farm
    8 min drive
  • New Wolsey Theatre
    8 min drive
  • Bury St. Edmunds (BEQ-RAF Honington)
    39 min drive

Room options

View all photos for Superior Room, 1 Double Bed, Non Smoking

Superior Room, 1 Double Bed, Non Smoking

Superior Room, 1 Double Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, Multiple Beds, Non Smoking

Select Comfort beds, desk, iron/ironing board, free WiFi

Standard Room, Multiple Beds, Non Smoking

  • 24 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Room, Multiple Beds, Non Smoking

Select Comfort beds, desk, iron/ironing board, free WiFi

Family Room, Multiple Beds, Non Smoking

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 2 Single Beds, Non Smoking

Select Comfort beds, desk, iron/ironing board, free WiFi

Superior Room, 2 Single Beds, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, 1 Double Bed, Non Smoking (Bunk beds)

Select Comfort beds, desk, iron/ironing board, free WiFi

Family Room, 1 Double Bed, Non Smoking (Bunk beds)

  • 25 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Room, Multiple Beds, Accessible, Non Smoking

Select Comfort beds, desk, iron/ironing board, free WiFi

Standard Room, Multiple Beds, Accessible, Non Smoking

  • 24 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Select Comfort beds, desk, iron/ironing board, free WiFi

Standard Room, 2 Single Beds, Non Smoking

  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Front of property
Muthu Belstead Brook Hotel
Pool
Hot tub
Spa
Kids pool
4.0 out of 5, Very good, (1002)
The price is €90
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Muthu Belstead Brook Hotel

About this property

Best Western Ipswich Hotel & Spa

Victorian hotel with free parking connected to the convention center in Ipswich
Along with a restaurant, this hotel has a bar/lounge and a business center. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, dry cleaning, and laundry facilities.
Best Western Ipswich Hotel & Spa offers 76 accommodations with coffee/tea makers and hair dryers. Beds feature Select Comfort mattresses. 21-inch LCD televisions come with digital channels. Bathrooms include separate bathtubs and showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

With your stay at Best Western Ipswich Hotel & Spa, you'll be connected to the convention center and close to Jimmy's Farm. Free WiFi in public areas, free self parking, and a restaurant are available.
  • Free WiFi
  • Free self parking
  • Enjoy British cuisine and garden views while dining at Wolsey Restaurant
  • Full breakfast served weekdays for a fee
  • Services include dry cleaning/laundry, luggage storage, and wedding services
  • Just a 4-minute drive from Chantry Park and 6 minutes from Suffolk Leisure Park
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

WiFi is free in public spaces. The business-friendly Best Western Ipswich Hotel & Spa also features a terrace, a garden, and complimentary newspapers in the lobby. Free self parking is available.

Smoking is allowed in designated areas at this Victorian Ipswich hotel.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM and 9:30 AM.
Wolsey Restaurant - Overlooking the garden, this restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Room service (during limited hours) is available.

Languages

Chinese (Cantonese), English, Romanian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee weekdays 7:00 AM–9:30 AM: GBP 10 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Wolsey Restaurant

Family friendly

  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bed sheets
  • Heating
  • Select comfort bed

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • 21-inch LCD TV
  • Digital channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 10 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Cameo Copdock
Cameo Copdock Ipswich
Cameo Hotel
Best Western Ipswich
Cameo Hotel Copdock Ipswich
Copdock
Copdock Cameo Hotel
Copdock Hotel
Hotel Copdock
Cameo Hotel Copdock Ipswich, Suffolk
Elizabeth Copdock Hotel
Best Ipswich & Spa Ipswich
Best Western Ipswich Hotel
Best Western Ipswich Hotel & Spa Hotel
Best Western Ipswich Hotel & Spa Ipswich
Best Western Ipswich Hotel & Spa Hotel Ipswich

Best Western Ipswich Hotel & Spa Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 139 out of 599 reviews" "
Rating 8 - Good. 226 out of 599 reviews" "
Rating 6 - Okay. 143 out of 599 reviews" "
Rating 4 - Poor. 63 out of 599 reviews" "
Rating 2 - Terrible. 28 out of 599 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Douglas

Business traveller
Liked: Staff & service
The hotel is being refurbished but don't let that out you off. The rooms are spacious with decent bath and shower facilities. The staff are top notch, couldn't be any more friendly or helpful. Decent buffet breakfast too! Once the spa facilities are open again this would be my first pic everytime on a visit to Ipswich.
Stayed 3 nights in Aug 2024

8/10 Good

Holly

Stayed 2 nights in Aug 2024

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms where nice and clean, the restaurant was clean and the food was nice
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice food
Quiet and pleasant with nice food.A little difficult to find staff at times!!!Nice garden to sit outside.
Stayed 1 night in Aug 2024

6/10 Okay

Djoman Arsene

Travelled with partner
Liked: Staff & service
toilet downstairs (public) was not clean
Stayed 1 night in Aug 2024

6/10 Okay

Mark

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

2/10 Terrible

Julia

Disliked: Cleanliness, property conditions & facilities, room comfort
Awful hotel and awful service from hotels.com
Awful place. Barely any staff covering reception, bar, dining room. Staff were however doing their best. Requested ground floor room and didn’t get it. Room was so hot it was unbearable and windows could barely be opened. Very sad overgrown beer garden. Dark and drab inside the hotel that could do with a really good clean. Pool and spa were closed which was main treason for booking here. Hotel agreed refund as we checked out after 1 of 4 nights (made sure I had written proof). Hotels.com service has been abhorrent.
Stayed 4 nights in Aug 2024

8/10 Good

Mandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One night stay Very comfortable
Stayed 1 night in Aug 2024

6/10 Okay

Alyson

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Needs refurbishing, very dated. Windows need replacing as you can’t open them to get fresh air, also the secondary glazing was full of condensation in the mornings. The whole hotel smelt of cigarette smoke. On the plus side it was in a convenient place for our travels.
Stayed 2 nights in Aug 2024

2/10 Terrible

Elaine

Disliked: Staff & service, property conditions & facilities, room comfort
Very disappointing customer service & tired rooms
“The hotel is undergoing refurbishment” says the sign on the door to reception - don’t worry, it’ll look great when it’s finished.” Clearly in need of the above, the hotel is extremely tired looking throughout, particularly around the back where we had to park as there was no spaces in the main car park. I booked this room for my parents (both in their 70’s) as they were spending the weekend with us. When they checked into their room, it was extremely warm with no air conditioning, just a fan and a threadbare in parts carpet. The bathroom was equally tired and the sink top heavily stained. The TV in their room did not work and although they were told someone would come to help, they didn’t. I emailed the hotel staff the next day, disappointed by hearing the above, and was also promised someone would get back to me - nearly a week later, that’s not happened. Regardless of what any refurbishment work might change at the hotel, there appears to be some more urgent work that just needs to be done in basic customer service skills.
Stayed 1 night in Jul 2024

10/10 Excellent

Aubrey

Stayed 3 nights in Jul 2024

6/10 Okay

Anthony

Stayed 1 night in Jul 2024

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Below average
Two staff trying to hold everything together, they were both lovely. Hotel was dirty, room was boiling hot with one tiny fan that did nothing. Mattress and pillows both lumpy and smelt odd. Had to dance around in the shower to get wet.
Stayed 1 night in Jul 2024

10/10 Excellent

Peter

Liked: Property conditions & facilities
Nice Hotel with a nice quiet room on the side of Hotel/back. Quick and easy check in and check out. Breakfast ok, but need another coffee machine and more choice.
Stayed 1 night in Jul 2024

4/10 Poor

Lynne

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rundown, noisy, dirty, terrible
Stayed 1 night in Jul 2024

6/10 Okay

John

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The Beer from the bar was warm, limited food menu and of poor quality, not enough parking spaces.
Stayed 2 nights in Jul 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Out in the country, but 10 minute drive to Ipswich. Quiet and peaceful. Can't hear the main road traffic.
Stayed 2 nights in Jul 2024

8/10 Good

Steve

Stayed 2 nights in Jul 2024

4/10 Poor

Joseph

Business traveller
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Glen

Stayed 1 night in Jul 2024

4/10 Poor

Simon

Business traveller
Disliked: Property conditions & facilities, room comfort
Not up to the usual Best Western standard.
I arrived at 21.20 and had to book in by self-service. Although quite elderly, I am computer literate but I am sure that some people would find it difficult. The room was adequate but I had no cold water in the basin taps, only hot out of both! When I reported this to reception the following morning, the only response that I got was "nobody else has reported it". Not impressed. The room, 306, was close to a door that closed very loudly and quite late (after 23.30). There were creaking noises from the floorboards in the room above, also quite late. Breakfast was very good and I left at 07.25 after a rather poor night's sleep. I shall not return.
Stayed 1 night in Jun 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

2/10 Terrible

Mark

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old hotel in need of full restoration
Stayed 1 night in Mar 2024

6/10 Okay

Christine

Travelled with group
Lovely large twin room. Pool was out of commission which was very disappointing as one of the main reasons we book this hotel. Had to park at the back of hotel which was a bit scary as no lighting and we were two single females. Bar shut early and the breakfast finished early. Room was clean and was a nice large room. Sadly we will not book this hotel again.
Stayed 1 night in Jun 2024