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Pilgrim Hotel

3.5 star property

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Photo gallery for Pilgrim Hotel

Property grounds
Luxury Studio Suite, Garden View
Penthouse | Living area
View from property
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Parking included
  • Free WiFi

Explore the area

Map
Ross Road, Much Birch, Hereford, England, HR2 8HJ
  • Hereford Cathedral
    ‪10 min drive‬
  • Old House
    ‪10 min drive‬
  • Oldfield Forge
    ‪16 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • Valley view
  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury Studio Suite, Garden View

Luxury Studio Suite, Garden View

Luxury Studio Suite, Garden View

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room, Valley View

Superior Twin Room, Valley View

Superior Twin Room, Valley View

  • 22 sq m
  • Valley view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, Valley View

View from property

Family Room, Valley View

  • 26 sq m
  • Valley view
  • Sleeps 3
  • 1 Twin Bed and 1 King Bed

View all photos for Standard Room, 1 King Bed, Valley View

Standard Room, 1 King Bed, Valley View

Standard Room, 1 King Bed, Valley View

  • 30 sq m
  • Valley view
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse

Penthouse | Living area

Penthouse

  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Premium Room, 1 King Bed, Valley View

Premium Room, 1 King Bed, Valley View

Premium Room, 1 King Bed, Valley View

  • 16 sq m
  • Valley view
  • Sleeps 2
  • 1 King Bed

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About this property

Pilgrim Hotel

Hotel in Hereford with a restaurant and a bar
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, a garden, and a banquet hall.
Pilgrim Hotel offers 20 accommodations with hair dryers and irons/ironing boards. Beds feature premium bedding. 50-inch Smart televisions come with digital channels.

Bathrooms include showers with rainfall showerheads, and complimentary toiletries. This Hereford hotel provides complimentary wireless Internet access.

Our customers tell us they can't get enough of the helpful staff at Pilgrim Hotel. During your stay, you're just a quick walk from Rosemary Rigby. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Amenities include meeting rooms, conference space, and a terrace
  • Within a 15-minute walk of Rosemary Rigby and Violette Szabo Museum
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 431 square feet (40 square meters) and includes conference space. Pilgrim Hotel also features a terrace, a garden, and room service (during limited hours). Free self parking is available.

This 3.5-star Hereford hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:30 AM to 9:30 AM and on weekends from 8 AM to 9:30 AM.
Onsite venue - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Cooked-to-order breakfast available for a fee 7:30 AM–9:30 AM on weekdays and 8 AM–9:30 AM on weekends: GBP 12.50 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Family friendly

  • Snack bar/deli

Conveniences

  • Banquet hall

Guest services

  • Front desk (limited hours)
  • Luggage storage

Business services

  • Conference space (431 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Front entrance ramp

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 50-inch smart TV
  • Digital channels

More

  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 9:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately GBP 12.50 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
The front desk at this property is open daily from 7:30 AM - 9:00 PM.
Front desk staff will greet guests on arrival at the property.

Property is also known as

Hotel Pilgrim
Pilgrim Hereford
Pilgrim Hotel
Pilgrim Hotel Hereford
The Pilgrim Hotel Hereford/Much Birch
Pilgrim Hotel Hotel
Pilgrim Hotel Hereford
Pilgrim Hotel Hotel Hereford

Pilgrim Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 116 out of 197 reviews
Rating 8 - Good. 64 out of 197 reviews
Rating 6 - Okay. 12 out of 197 reviews
Rating 4 - Poor. 2 out of 197 reviews
Rating 2 - Terrible. 3 out of 197 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

alyson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean , comfortable and rooms warm . Perfect location for our needs . Staff attentive and pleasant.
Stayed 2 nights in Dec 2024

8/10 Good

Clegg

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good overall, would recommend
Welcome, and the restaurant staff were friendly and helpful. Overall, it was a pleasant stay. Staff weren't around for breakfast at the booked time, so sadly it meant my schedule wouldn't allow for a cooked breakfast Other than that, a good hotel stay
Stayed 1 night in Dec 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful, well-kept venue and wonderful service. I had a lovely stay, thankyou.
Stayed 1 night in Nov 2024

10/10 Excellent

Pamela

Stayed 1 night in Nov 2024

8/10 Good

Pamela

Stayed 1 night in Nov 2024

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
A Day at the races.
Went to Hereford for races. Great situation just outside town center.
Stayed 2 nights in Nov 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very tired and dated
The carpark, sign and steps to reception were unlit and in total darkness. The whole place is tired and dated. The room was painted in dark, depressing colours { bottle green, even the ceiling!] Difficult to see anything. Bed was reasonably comfortable and decent tv. Coffee machine didn't work Bathroom sink was badly cracked, the outside part of the sink and mirror frame looked like they hadn't been wiped down in ages. Old electric shower over the bath that had low pressure and changing temperature. Breakfast was basic with limited choice. Coffee was dreadful!!!!
Stayed 1 night in Nov 2024

8/10 Good

Alexander

Stayed 3 nights in Oct 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb
This is the third year we have stayed to celebrate an AGM. Frankly we were very disorganised re. Numbers. But the Pilgrim were amazing accommodating 40/45 people all very last minute, the food was totally amazing bearing in mind there were so many different variables for a three course meal coming of their table D’hote menu. All delivered in flustered and with smiles on faces. The kitchen staff must have been frantic but boy did they deliver. Thank you again and see you all on December 1st 2025.
Stayed 1 night in Nov 2024

6/10 Okay

Keith

Travelled with family
Disliked: Property conditions & facilities
Very dated and tired. Needs an overhaul from top to bottom. Very basic room in poor condition.
Stayed 1 night in Nov 2024

10/10 Excellent

Susannah

Stayed 1 night in Oct 2024

10/10 Excellent

Rachel

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the penthouse suite which was huge and well appointed. Slightly tatty in places but fenomenal value for money. Highly recommend
Stayed 1 night in Oct 2024

10/10 Excellent

Craig

Liked: Staff & service, property conditions & facilities
Friendly staff and great views. We had a meal in the restaurant which was really nice and good quality. A little tired in places but felt cosy and welcoming throughout Our room was the upgrade and had great views over the valley Only downside was the room wasn't that clean and hadn't been dusted for quite some time, just needs a good clean and keeping up with, maybe management need to check on standards
Stayed 2 nights in Oct 2024

10/10 Excellent

Desiree

Stayed 2 nights in Sep 2024

10/10 Excellent

Nicola

Stayed 1 night in Oct 2024

8/10 Good

Keith

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at The Pilgrim Hotel, for a weekend break. Check in was easy and made welcome by friendly staff. We ate in the restaurant every night and the food was amazing, and served with a smile.
Stayed 2 nights in Oct 2024

10/10 Excellent

timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Value and Comfortable
Very comfortable stay. Rooms of a good size and cleanliness. Staff polite and helpful. Restaurant food good and reasonably priced. Good location for Wye Valley.
Stayed 1 night in Oct 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

martin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
went out of the way so icaould have early breakfast really good experience
Stayed 1 night in Sep 2024

10/10 Excellent

Candice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nathan greeted us at reception. He was so welcoming, great 1st impression. We had a meal in the pub , which was delicious (possibly the best lasagne Ive ever had). Bedroom lovely number 9, very country like, comfy bed and pillows. Bathroom decor, perhaps a little dated, but all very clean and tidy. The views across the valley are stunning 😍
Stayed 1 night in Oct 2024

10/10 Excellent

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
About the only hotel I have fixed on my list. As a regular traveller I am in towns and areas repeatedly. The pilgrim is where I always stay in Hereford. Excellent food, comfortable rooms, friendly staff good bar. What else is there?
Stayed 3 nights in Sep 2024

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and good food.
Comfortable clean room, friendly staff and good food. A very pleasant one night stay with great views from the dining area.
Stayed 1 night in Sep 2024

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

JOHN P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent and good service
Stayed 1 night in Sep 2024