2/10 Terrible
Pranisha G.
6 Jul 2020
Disliked: Cleanliness
Terrible
It was awful we travelled from Nottingham to Cornwall because they said they r open and when we get there that place was close. When we try to talk with the property manager or the staff they were really rude and they don’t even know how to talk with costumer. Rather then apologising they were trying to blame us about the booking which is really ridiculous, staff need to know about their work and manners properly. Even if we visit Cornwall next time there’s no way that we gonna stay in this place or even book. Horrible experience because of this one booking we needed to drive 13hrs in one day. STAFF NEED TO KNOW HOW TO BEHAVE AND TREAT THEIR CUSTOMERS!