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The Hickstead Hotel

3.5 star property

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Premium bedding, desk, laptop workspace, iron/ironing board
Lobby lounge
24-inch flat-screen TV with digital channels, TV
Exterior
Concierge desk

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Laundry

Explore the area

Map
Jobs Lane, Bolney, Hickstead, Haywards Heath, England, RH17 5NZ
  • Bolney Estate Winery
    ‪7 min drive‬
  • Hickstead All England Jumping Course
    ‪8 min drive‬
  • American Express Community Stadium
    ‪16 min drive‬
  • London (LGW-Gatwick)
    ‪28 min drive‬

Room options

View all photos for Double Room

Premium bedding, desk, laptop workspace, iron/ironing board

Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room

Premium bedding, desk, laptop workspace, iron/ironing board

Executive Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Premium bedding, desk, laptop workspace, iron/ironing board

Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Twin Room

Twin Room

Twin Room

  • Sleeps 2
  • 2 Twin Beds

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The price is €109
for 1 room
includes taxes & fees
17 Mar - 18 Mar
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About this property

The Hickstead Hotel

Edwardian hotel with a 24-hour front desk and a restaurant
A restaurant, a bar/lounge, and coffee/tea in a common area are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Other amenities include conference space, concierge services, and dry cleaning.
The Hickstead Hotel offers 52 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 24-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at The Hickstead Hotel. During your stay, you'll be within walking distance of Hickstead All England Jumping Course. Features include free WiFi in public areas, free self parking, and a free manager's reception. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • 6 minutes by car from South Downs National Park and 8 minutes from Hickstead All England Jumping Course
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

Event space at this hotel measures 700 square feet (65 square meters) and includes conference space. The business-friendly The Hickstead Hotel also features multilingual staff, a garden, and coffee/tea in a common area. Free self parking is available. The property offers extended parking privileges.

This Edwardian Haywards Heath hotel is smoke free.

The hotel hosts a free manager's reception daily.
Oak Tree Bistro - This bistro serves breakfast and dinner. A children's menu is available.
The Grange Bar - This bar serves dinner only. Open daily.
Room service (during limited hours) is available.

Languages

Bulgarian, English, German, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Extended parking on site

Food and drink

  • English breakfast available for a fee 7:00 AM–9:30 AM on weekdays and 8:00 AM–10:00 AM on weekends: GBP 14 for adults and GBP 10 for children
  • 1 restaurant
  • 1 bar
  • Free daily reception
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Oak Tree Bistro
  • The Grange Bar

Conveniences

  • Banquet hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • Conference space (700 square feet)
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Heating
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 24-inch flat-screen TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board (on request)
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 10.00 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 20.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 14 for adults and GBP 10 for children
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hickstead Haywards Heath
Hickstead Hotel Haywards Heath
Hickstead Hotel
Classic Lodges Hickstead Hotel Haywards Heath
Classic Lodges Hickstead Hotel
Classic Lodges Hickstead Haywards Heath
Classic Lodges Hickstead
Classic Lodges The Hickstead Hotel
The Hickstead Hotel Hotel
The Hickstead Hotel Haywards Heath
Classic Lodges The Hickstead Hotel
The Hickstead Hotel Hotel Haywards Heath

The Hickstead Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 164 out of 427 reviews
Rating 8 - Good. 152 out of 427 reviews
Rating 6 - Okay. 76 out of 427 reviews
Rating 4 - Poor. 25 out of 427 reviews
Rating 2 - Terrible. 10 out of 427 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Bob

Liked: Cleanliness, staff & service
Comfortable and nice attentive staff
Stayed 4 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent overall
Great service - helpful and kind staff. Lovely clean and spacious room. All good!
Stayed 1 night in Nov 2024

8/10 Good

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was a very good price. The room was clean and big enough for two people, had tea and coffee with a kettle so could make a hot drink. Excellent shower. Breakfast was a bit small and expensive at £14 per person but the staff were friendly and very professional and quick to serve. Free parking outside the hotel was good and there was plenty of space. The hotel is in the middle of nowhere so you do need a car. But that adds to the quiet, peaceful, and relaxing atmosphere of the place
Stayed 1 night in Nov 2024

8/10 Good

weidong

Stayed 1 night in Nov 2024

10/10 Excellent

Lucy

Stayed 1 night in Nov 2024

10/10 Excellent

Mrs yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Nice stay nice food enjoyed and relaxed thank you to all staff who work hard,
Stayed 3 nights in Nov 2024

10/10 Excellent

Becky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely peaceful night's sleep in a firm bed. Good value, friendly, non-intrusive staff, hot bath and nice breakfast
Stayed 1 night in Nov 2024

8/10 Good

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Paul W

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent comfort & service. Rooms very spacious & comfortable! Highly recommended!
Stayed 1 night in Nov 2024

8/10 Good

Bob

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff and clean rooms
Stayed 4 nights in Nov 2024

10/10 Excellent

Greg

Business traveller
Liked: Cleanliness, staff & service
My stay at the Hickshead hotel has been excellent in many respects, especially the helpfulness of the staff and their proactive attitudes. Unfortunately if you have a room facing the carpark not only do you get woken up at silly o'clock by patrons chatting in the carpark but also by the smell of cigarette smoke coming in through the window. Yes I did have to get up and close the window. The Hotel is very convenient, the food is good and as I say the Staff make this place somewhere I will return.
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were friendly, chose option of breakfast and was a little disappointed, cold and little hard but overall value for what we paid for a nights stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Babatunde

Stayed 3 nights in Oct 2024

6/10 Okay

Kate

Travelled with family
Liked: Staff & service, room comfort
Room was nice staff were friendly , but there was a horriable smell that made you feel sick smelt like sewage or something in the lobby and corridors which was off putting . The breakfast was over priced and the bacon was rock hard and looked like it had been warmed up in the microwave and eggs were over cooked . So disappointing . Staff were lovely though and location was good
Stayed 1 night in Nov 2024

10/10 Excellent

Lane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, homey, clean and quaint! I loved my stay there. The staff are so kind and helpful and the room was charming and spacious. They serve delicious food in the dining room and it’s just a great experience all around.
Stayed 7 nights in Oct 2024

8/10 Good

Bob

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay and nice staff , couldnt ask for more
Stayed 3 nights in Nov 2024

4/10 Poor

Angela

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The room was ok and staff were helpful. We struggled to get a good night’s sleep, however, because we could hear everything in the room next to us…this included: every word they said, someone snoring and even the dog whimpering in it’s sleep because it was dreaming.
Stayed 1 night in Oct 2024

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and good value
Stayed 1 night in Oct 2024

8/10 Good

Sarah

Liked: Staff & service
Stayed 2 nights in Oct 2024

8/10 Good

Nabil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great! The stay was spoilt by a noisy delivery to the hotel at 1am which went on until 1.45am! and lead to a disturbed night.
Stayed 4 nights in Oct 2024

10/10 Excellent

Wayne

Stayed 1 night in Oct 2024

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
When I was lost finding the hotel the receptionist very kindly looked up where I was and guided me to the hotel. When on a Sunday evening I was too tired to go out to supper the staff arranged for a sandwich to be made for me. This is the sort of thing that clients remember later and is such good practice.
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Friendly staff, room a little dated but clean and comfortable. Great location
Stayed 2 nights in Oct 2024

8/10 Good

Greg

Business traveller
Liked: Staff & service
nice place, room next to reception so noisy and with the window open the smoke from those outside blew in at all hours. not pleasant.
Stayed 2 nights in Oct 2024