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The Hickstead Hotel

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Hickstead Hotel

Premium bedding, desk, laptop workspace, iron/ironing board
Exterior
Lobby lounge
24-inch flat-screen TV with digital channels, TV
Concierge desk

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Breakfast available
  • Laundry
  • Housekeeping

Explore the area

Map
Jobs Lane, Bolney, Hickstead, Haywards Heath, England, RH17 5NZ
  • Bolney Estate Winery
    7 min drive
  • Burger King
    12 min walk
  • Burgess Hill Wivelsfield Station
    6 min drive
  • London (LGW-Gatwick)
    28 min drive

Room options

View all photos for Double Room

Premium bedding, desk, laptop workspace, iron/ironing board

Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room

Premium bedding, desk, laptop workspace, iron/ironing board

Executive Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Premium bedding, desk, laptop workspace, iron/ironing board

Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Twin Room

Twin Room

Twin Room

  • Sleeps 2
  • 2 Twin Beds

Similar properties

Front of property

The Birch Hotel

Pet-friendly
Parking included
Free WiFi
Restaurant
4.2 out of 5, Very good, (672)
The price is €114
for 1 room
includes taxes & fees
14 Jan - 15 Jan
The Birch Hotel

About this property

The Hickstead Hotel

Edwardian hotel with a 24-hour front desk and a restaurant
A restaurant, a bar/lounge, and coffee/tea in a common area are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Other amenities include conference space, concierge services, and dry cleaning.
The Hickstead Hotel offers 52 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 24-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at The Hickstead Hotel. During your stay, you'll be within walking distance of Hickstead All England Jumping Course. Features include free WiFi in public areas, free self parking, and a free manager's reception. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • 6 minutes by car from South Downs National Park and 8 minutes from Hickstead All England Jumping Course
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

Event space at this hotel measures 700 square feet (65 square meters) and includes conference space. The business-friendly The Hickstead Hotel also features multilingual staff, a garden, and coffee/tea in a common area. Free self parking is available. The property offers extended parking privileges.

This Edwardian Haywards Heath hotel is smoke free.

The hotel hosts a free manager's reception daily.
Oak Tree Bistro - This bistro serves breakfast and dinner. A children's menu is available.
The Grange Bar - This bar serves dinner only. Open daily.
Room service (during limited hours) is available.

Languages

English, German, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Extended parking on site

Food and drink

  • English breakfast available for a fee 7:00 AM–9:30 AM on weekdays and 8:00 AM–10:00 AM on weekends: GBP 14 for adults and GBP 10 for children
  • 1 restaurant
  • 1 bar
  • Free daily reception
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Oak Tree Bistro
  • The Grange Bar

Conveniences

  • Banquet hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • Conference space (700 square feet)
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Heating
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 24-inch flat-screen TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board (on request)
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: GBP 10.00 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 20.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 14 for adults and GBP 10 for children
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hickstead Haywards Heath
Hickstead Hotel Haywards Heath
Hickstead Hotel
Classic Lodges Hickstead Hotel Haywards Heath
Classic Lodges Hickstead Hotel
Classic Lodges Hickstead Haywards Heath
Classic Lodges Hickstead
Classic Lodges The Hickstead Hotel
The Hickstead Hotel Hotel
The Hickstead Hotel Haywards Heath
Classic Lodges The Hickstead Hotel
The Hickstead Hotel Hotel Haywards Heath

The Hickstead Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 147 out of 390 reviews" "
Rating 8 - Good. 138 out of 390 reviews" "
Rating 6 - Okay. 71 out of 390 reviews" "
Rating 4 - Poor. 24 out of 390 reviews" "
Rating 2 - Terrible. 10 out of 390 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Chris

Stayed 1 night in Sep 2024

10/10 Excellent

Alisa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable rooms, good food, plenty of space. Would definitely recommend.
Stayed 1 night in Sep 2024

8/10 Good

Melanie

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Overall the property is ok however, for someone that has worked in the industry for over 40 yrs I do feel a few points could be improved: 1) Receptionist on arrival, should of confirmed duration and rate 2) I prefer either suit or uniform to be worn 3) Room it’s self had was ok and had heap rails in bathroom but no access for a disabled person to access bath/shower although this was advised I do feel that this could easily be altered by changin the bath to give access for a disabled person. 4) Patkong there was a range over parked over 2 disabled parking bays making it very difficult for others to park in the next bay. 5) On departure receptionist didn’t ask if our stay was ok? The above points are feedback to make things more professional and for staff to be more courteous and caring about guests instead of them being treated like it’s just money being pays to the hotel but also re the bathroom upgrade we are in the 21st century this is basic DDA compliant.
Stayed 2 nights in Sep 2024

8/10 Good

Chantal

Liked: Cleanliness, staff & service
Overall very impressed however being on the ground level the night of the. 23rd was terrible noisy until 01:15 in the morning crackling floor but mostly banging noises from ? We were in room 122. Second night was ok. But would say staff very good
Stayed 2 nights in Sep 2024

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable, reaonably well presented and convenient location. Welcoming Receptionist not very good or articulate. Dining Room, no side plates, no small knives. I know, picky, but fhe little things are important. That said, we will doubtless stay there again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are always very friendly and the rooms are large and comfortable.
Stayed 2 nights in Sep 2024

8/10 Good

Scott

Liked: Staff & service, property conditions & facilities, room comfort
Overall the accommodation was ok but the bar was very expensive and to check in early was another £30 exhortionate
Stayed 2 nights in Sep 2024

8/10 Good

Joan

Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet homely feel. I would have preferred a shower to a bath and did not find it easy to get in and out of the bath to use the overhead shower. I was glad of the grab handles. Not sure if my room (102) was classed as a disabled room, but if it was, a vertical handrail in the bath would have been helpful. Breakfast was adequate but only toast available, no rolls. On the whole, I enjoyed my stay
Stayed 2 nights in Sep 2024

10/10 Excellent

Nathalie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Pauline

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Our room should have been cleaned on Saturday. We went out twice during the day and left the door hanger on the outside. There was cleaning stuff outside in the corridor but no one cleaned. Then knocked the door about 4.30pm to ask if we needed anything when were getting ready to go out. The breakfast wasn't great. Cooked breakfast cold on the Saturday morning.
Stayed 2 nights in Sep 2024

8/10 Good

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable & friendly service
Stayed 1 night in Sep 2024

6/10 Okay

Dan

Stayed 1 night in Sep 2024

6/10 Okay

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Staff were very helpful bathrooms were tired although shower was great
Stayed 1 night in Sep 2024

8/10 Good

david

Stayed 2 nights in Aug 2024

2/10 Terrible

Easwar Karthik

Stayed 1 night in Aug 2024

10/10 Excellent

Simon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

6/10 Okay

Michael

Travelled with family
Stayed 1 night in Sep 2024

6/10 Okay

IAN

Liked: Cleanliness, staff & service
First room had an odd/old smell with a connecting door which was not soundproof and could clearly hear a man coughing and talking next door. Asked to be moved and were promptly, by the somewhat unwelcoming and sullen receptionist. Hotel is a tad 70s, no aircon and looking its age. TV system was limited and could do with updating to current smart tv levels. Oodles of parking. Was in a convenient location for the purpose of our weekend.
Stayed 2 nights in Sep 2024

6/10 Okay

Ruth

Travelled with partner
The room was very cold we had to ask twice for the heating to be put on. Dogs barking early in the morning. Room ok for overnight stay, we were visiting hickstead show ground the hotel was the closest and convenient, ok for a base.
Stayed 1 night in Sep 2024

4/10 Poor

Seth, London

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Rosemarie

Travelled with family
Liked: Amenities
Good value
Stayed 1 night in Sep 2024

10/10 Excellent

Ross

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, friendly staff, thank you. We’ll be back in March.
Stayed 1 night in Sep 2024

8/10 Good

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely peaceful hotel just off the M23. Very accomodating staff.
Stayed 1 night in Sep 2024

4/10 Poor

Neil

Disliked: Property conditions & facilities, room comfort
Poor hotel, would not return there.
A tired hotel, in need of modernisation. We had a very uncomfortable and squeaky bed. The bathroom!toilet door did not close, either. The meal SERVICE was good, the young waitress was on her own, but she was very pleasant and extremely helpful. Due to delivery difficulties, no lager was available, either on draft or bottled. Napkins/serviettes were not provided and the meals, while pleasant, were child sized portions.
Stayed 1 night in Sep 2024