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Gretna Hall Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Gretna Hall Hotel

Front of property
Desk, laptop workspace, iron/ironing board, free WiFi
Breakfast, lunch, dinner served; local cuisine
Bar (on property)
Property grounds

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Breakfast available
  • Housekeeping
  • Free WiFi

Explore the area

Map
Gretna Green, Gretna, Scotland, DG16 5DY
  • Spoilt Spa at Smiths
    3 min walk
  • Food Hall at Gretna Green
    3 min walk
  • Gretna Green Station
    5 min walk
  • Carlisle (CAX)
    24 min drive

Room options

View all photos for Classic Double or Twin Room

Classic Double or Twin Room

Classic Double or Twin Room

  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Classic Triple Room

Classic Triple Room

Classic Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Family Room

Desk, laptop workspace, iron/ironing board, free WiFi

Family Room

  • 15 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Double Room

Desk, laptop workspace, iron/ironing board, free WiFi

Classic Double Room

  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Smiths at Gretna Green

Spa
Parking included
Free WiFi
Restaurant
4.4 out of 5, Excellent, (531)
The price is €187
for 1 night
includes taxes & fees
3 Jan - 4 Jan
Smiths at Gretna Green

About this property

Gretna Hall Hotel

Hotel with a 24-hour front desk, a quick walk to Spoilt Spa at Smiths
Along with a restaurant, this smoke-free hotel has a bar/lounge and 24-hour room service. WiFi in public areas is free. Other amenities include a business center, concierge services, and a 24-hour front desk.
Gretna Hall Hotel offers 88 accommodations with coffee/tea makers and hair dryers. Televisions come with digital channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This Gretna hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Gretna Hall Hotel. During your stay, you're just a quick walk from Spoilt Spa at Smiths. Free WiFi in public areas, a restaurant, and a bar are available.
  • Free WiFi
  • Enjoy local cuisine while dining at Anvil Restaurant
  • Full breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Just a 3-minute walk from Spoilt Spa at Smiths and a 2-minute drive from Old Blacksmith's Shop
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

Public spaces have free WiFi. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Gretna Hall Hotel.

This 4-star Gretna hotel is smoke free.

For a fee, guests can enjoy full breakfast daily.
Anvil Restaurant - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee daily: GBP 14.95 for adults and GBP 6.95 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Anvil Restaurant

Things to do

  • Bike storage

Conveniences

  • Banquet hall
  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • Handrails in stairwells
  • Step-free path to entrance
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

More

  • Couples dining
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • Digital channels
  • TV

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free tea bags/instant coffee

More

  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 20.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 14.95 for adults and GBP 6.95 for children
  • Rollaway bed fee: GBP 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Front desk staff will greet guests on arrival.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Gretna Hall
Gretna Hall Hotel
Gretna Hotel
Gretna Hall Green
Gretna Hall Gretna Green, Scotland
Gretna Hall Hotel Green
Gretna Hall Hotel Gretna Green
Gretna Hall Gretna Green
Gretna Hall Green Scotland
Gretna Hall Hotel Hotel
Gretna Hall Hotel Gretna
Gretna Hall Hotel Hotel Gretna

Gretna Hall Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 133 out of 394 reviews" "
Rating 8 - Good. 141 out of 394 reviews" "
Rating 6 - Okay. 80 out of 394 reviews" "
Rating 4 - Poor. 28 out of 394 reviews" "
Rating 2 - Terrible. 12 out of 394 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stopping off point between Aberdeen and Oxford
Stayed 1 night in Sep 2024

8/10 Good

Bobby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Because we didn't book directly with the hotel, we had no say in choice of room, which turned out to be a cosy double with a bathroom you couldn't swing a cat in. However, a quiet word at reception and we were upgraded to a standard double at no extra cost. The staff at the hotel were all very courteous while the service at meal times was excellent.
Stayed 4 nights in Sep 2024

8/10 Good

Mary

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice clean property . Outlets nearby . Staff were polite and very helpful.
Stayed 1 night in Aug 2024

10/10 Excellent

Dave

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Joanne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff could be a little more friendly and smiley, but overall stay was lovely.
Stayed 1 night in Aug 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very modern, fresh and clean!!
Stayed 1 night in Aug 2024

4/10 Poor

Andrew

Liked: Staff & service
Not a pleasant stay
The experience wasn’t brilliant due to a small room which wasn’t cleaned thoroughly. There were coffee stains on the wall, dirt on the carpet and the bare was extremely small. Guest gather outside the hotel door to smoke which was directly below or window resulting in cigarette smoke smells in the room. The breakfast room was chaotic with only one toaster and coffee machine for all guests, resulting in long queues and cold food.
Stayed 1 night in Aug 2024

8/10 Good

Trudy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy, tired guest
There was confusion on room availability after a very late booking, the staff were very apologetic and helpful. They helped resolve the issue very quickly.
Stayed 1 night in Jul 2024

8/10 Good

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
Great service, reasonably priced, staff were really friemdly and perfect location for everything, u actually changed from the hotel i originally booked very glad i did, the only weak cristism is the pillows on the bed were hard and diffult to get comfy, but very small issue compared to how great the stay was
Stayed 1 night in Jul 2024

6/10 Okay

NIgel

Travelled with family
Good solid traditional hotel with good food and service . Nothing extraordinary.
Stayed 1 night in Apr 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trip
I would recommended this hotel to anyone its all round great
Stayed 1 night in Jul 2024

10/10 Excellent

Steve

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, staff were so friendly.
Stayed 1 night in Jul 2024

8/10 Good

Anne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stopped here overnight to break up our long journey. It was good value and our room was exactly as described, a cosy double. Small but recently refurbished. Perfect for an overnight stay. staff were very friendly and welcoming. We just made it in time to eat in the restaurant. There was a good selection available on the menu and we both enjoyed our choices. All of the options were reasonably priced. Breakfast was buffet style and had a good selection. It’s clearly a very busy hotel with many wedding guests, bus tours and folks like us I would definitely use this place again
Stayed 1 night in Jun 2024

10/10 Excellent

Greg

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very warm could have done with a fan other than that it was very clean and easy to find.
Stayed 1 night in Jun 2024

8/10 Good

Mark

Stayed 1 night in Jun 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
:(
Think we must’ve had an old room. So small was really hot and the shower doors didn’t close
Stayed 3 nights in May 2024

6/10 Okay

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient but EV chargers not working
Friendly staff and all reasonably modern. Room was comfortable but small with frosted glass windows. Booked based on presence of EV chargers but they wouldn’t work, leading to inconvenience. Breakfast could have done with being a little earlier.
Stayed 1 night in May 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay
Disappointed that the room we were given had opaque film over window, found out why when we opened window to find out view was a building site. Little sleep as could hear every footstep from either room above or corridor. Food in restaurant was delicious.
Stayed 1 night in May 2024

8/10 Good

Ceri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel.
Lovely traditional hotel which has just been refurbished to a high standard. But the price reflects this as it has nearly doubled since the last time I stayed a few years ago. But most hotels in Scotland now are expensive.
Stayed 1 night in May 2024

8/10 Good

Rona

Stayed 1 night in Apr 2024