"We were looking to visit the Falkirk Wheel and the Kelpies as we drove through this part of Scotland and this hotel is well placed to get to both of t ... " More
6 Jan 2023 by GM
“Thank you for taking the time to share your feedback regarding your stay.Please accept my sincere apologies regarding the issues with the mould. The reception team would have been more than happy to provide alternative accommodation of the same standard had you contacted them.Extra beds are available at additional cost and this is visible on our website.As you have booked a standard room through our partner Expedia this charge was not included.Furthermore, after speaking with Expedia this morning,as a gesture of goodwill we have removed the charge of the extra bed 15.Best wishes,Andrei SecuianuGeneral ManagerThe Grange Manor HotelGlensburgh RoadGrangemouthFK3 8XJ I 01324 474836