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4.5 out of 5

"Love this hotel, used to stay in Cheltenham but was getting a bit too expensive. Found this hotel, great price and friendly staff and only a short dri ... " More

By a verified traveller on Tue 24 Dec 2019

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Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

During your stay at ibis Gloucester, you're just a quick walk from Barnwood Arboretum & Park. Free WiFi in public areas, free self-parking and a restaurant are available.

  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • To-go breakfast served daily for a fee
  • Amenities include free newspapers in reception, a front desk safe and a computer
  • On-site recreation includes bicycles to rent
  • Just a 5-minute drive from Gloucester Quays and 13 minutes from Cheltenham Racecourse
  • Pets welcome for a fee (restrictions apply)

ibis Gloucester ratings based on 16 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for ibis Gloucester

Everyone (11) Couples (1) Family (4)
5 out of 5

Posted by on 6 Oct 2020

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Comment from Hotel Management

7 Oct 2020 by Reception

Hello. Thank you for Staying with us. We are glad to hear that you enjoyed your stay with. We look forward to welcoming you back soon. Kind Regards Panashe

2 out of 5
Great location , very clean , friendly staff , cheap price , very hard bed and uncomfortable pillows with no pillow menu

Posted by on 19 Jan 2020

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Comment from Hotel Management

6 Feb 2020 by Reception

Hello, Thank you for staying with us. Your feedback will be used to improve out services. Kind Regards

5 out of 5
Love this hotel, used to stay in Cheltenham but was getting a bit too expensive. Found this hotel, great price and friendly staff and only a short drive into Cheltenham which was perfect have used this hotel loads and will continue to do so

Posted by on 24 Dec 2019

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Comment from Hotel Management

31 Dec 2019 by Panashe

Hello, We are glad that you enjoyed your stay, We hope to see you again soon. Kind Regards

4 out of 5

Posted by on 17 Nov 2019

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Comment from Hotel Management

17 Nov 2019 by Reception

Thanks for taking the time to write a kind review. We hope to see you again in the future. Kind regards, .

5 out of 5

Posted by on 2 Sep 2019

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Comment from Hotel Management

2 Sep 2019 by Charlotte

Thank you for taking your time to give us a kind review. Kind regards,

5 out of 5
Ideally situated to the city centre,plenty of parking,and very friendly helpful staff.

Posted by on 29 Apr 2019

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Comment from Hotel Management

5 May 2019 by Kaitlin, Reception Team Member

Thanks for choosing to stay at Ibis Gloucester. We work hard to make our guests happy and are glad to hear that you enjoyed your stay. We hope to welcome you back again in the future. Thanks for the feedback!

5 out of 5

Posted by on 3 Apr 2019

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Comment from Hotel Management

16 Apr 2019 by Ibis Gloucester Team

Thanks for choosing to stay at Ibis Gloucester. We work hard to make our guests happy and are glad to hear that you enjoyed your stay. We hope to welcome you back again in the future. Thanks for the review!

5 out of 5
Friendly helpful staff. Good position for touring area.

Posted by on 25 Feb 2019

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Comment from Hotel Management

25 Feb 2019 by Ibis Gloucester Team

Thanks for choosing to stay at Ibis Gloucester. We work hard to make our guests happy and are glad to hear that you enjoyed your stay. We hope to welcome you back again in the future. Thanks for the feedback!

4 out of 5

Don't bring food to heat up

Cons: Some flexibility in dealing with guest requests to heat up pre-manufactured food.
Location: Convenient for Gloucester and Cheltenham but a little remote from the racecourse for those going for horse racing.
As an observant Jew who only eats kosher meals, I brought by pre-manufactured microwave meal to the hotel as I have done for years at other hotels around the World. I was told that because of 'Health & Safety' and the possibility of food cross-contamination, they were unwilling to heat it in their microwave oven. The meal is sealed in a plastic box inside a cardboard box which itself is wrapped in clear plastic. Despite my calm observation that there was no way that cross-contamination could occur and that no hotel in my 20 years of travelling had ever refused before, they stood firm. For this reason, I cannot recommend this hotel to those who adhere to special diets that would require food they take with to be heated up. I was given the page of their manual allegedly dealing with the issue but it doesn't actually state that they are forbidden to do so. It makes reference to use of pre-approved Accor suppliers and says a hotel must ensure any other supplier meets the same quality standards, but this is for food they sell to guests which I understand completely.

Posted by , from London on 14 Feb 2018

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5 out of 5

Very handy to where we needed to be

Hotel easy to find, price very reasonable, staff very helpful and friendly, all you could wish for in a hotel.

Posted by , from Kent on 13 Feb 2018

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Renovations + Closures

This property is closed from 28 November 2023 to 31 December 2024 (dates subject to change).

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. The business-friendly ibis Gloucester also features multilingual staff, coffee/tea in common area, and complimentary newspapers in the lobby. Self parking is free. This 3-star Gloucester hotel is smoke free.

  • 1 building
  • 127 guestrooms or units
  • 4 levels
  • Built in 2010
  • Deli
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Gloucester Station (2.9 km / 1.8 mi)
  • Parking: Free self parking

Room Amenities

Ibis Gloucester offers 127 accommodations with a safe and coffee/tea makers. Flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include a shower and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • Flat-screen television
  • Satellite channels
  • Films for purchase
  • Coffee maker
  • Shower
  • Cots (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a to-go breakfast daily from 7:00 AM to 9:30 AM.

On-site venue – This café specialises in international cuisine and serves breakfast and dinner.

On-site venue No. 2 – This bar only serves light fare. Open 24 hours.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in, please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available.

Pet Policy

  • Pets: GBP 10 per pet, per night
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Carte Blanche. Cash is not accepted. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately GBP 5.95 for adults and from GBP 4.50 for children
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Cots (infant beds) are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Gloucester ibis
  • ibis Hotel Gloucester
  • ibis Gloucester Hotel
  • ibis Gloucester Hotel
  • ibis Gloucester Gloucester
  • ibis Gloucester Hotel Gloucester

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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