See all properties

Gloucester Robinswood Hotel, BW Signature Collection

4.0 star property

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Gloucester Robinswood Hotel, BW Signature Collection

Indoor pool, pool loungers
Sauna, steam room, body treatments, hot stone massages, Swedish massages
Suite, 1 Double Bed, Non Smoking (with 2 double sofa beds)
Bar (on property)
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Spa
  • Bar
  • Pool
  • Parking available
  • Gym
  • Room service

Explore the area

Map
Marlstone Close, Robinswood Hill, Gloucester, England, GL4 6EA
  • Gloucester Ski and Snowboard Centre
    ‪1 min walk‬
  • Robinswood Hill Country Park
    ‪5 min walk‬
  • Gloucester Quays
    ‪6 min drive‬
  • Gloucester (GLO-Gloucestershire)
    ‪26 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds, Non Smoking

In-room safe, desk, laptop workspace, soundproofing

Standard Room, 2 Single Beds, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(18 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed, Non Smoking

In-room safe, desk, laptop workspace, soundproofing

Executive Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed, Non Smoking

In-room safe, desk, laptop workspace, soundproofing

Standard Room, 1 Single Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 22 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room, Multiple Beds, Non Smoking

In-room safe, desk, laptop workspace, soundproofing

Family Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Suite, 1 Double Bed, Non Smoking (with 2 double sofa beds)

Suite, 1 Double Bed, Non Smoking (with 2 double sofa beds)

Suite, 1 Double Bed, Non Smoking (with 2 double sofa beds)

  • Sleeps 6
  • 1 Double Bed

Similar properties

Front of property – evening/night

Mercure Gloucester Bowden Hall Hotel

Pet-friendly
Parking included
Free WiFi
Restaurant
4.1 out of 5, Very good, (625)
The price is €106
for 1 room
includes taxes & fees
1 Feb - 2 Feb
Mercure Gloucester Bowden Hall Hotel

About this property

Gloucester Robinswood Hotel, BW Signature Collection

Hotel in Gloucester with a full-service spa and a fitness center
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
Gloucester Robinswood Hotel, BW Signature Collection offers 95 accommodations with safes and hair dryers. 32-inch LCD televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, Swedish massages, facials, and body wraps. The spa is equipped with a sauna and a steam room. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Gloucester Robinswood Hotel, BW Signature Collection. During your stay, you're just a quick walk from Gloucester Ski and Snowboard Centre. Free WiFi in public areas, a full-service spa, and an indoor pool are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Indulge with body wraps, massages, or body scrubs at the spa
  • Amenities include a front-desk safe, a business center, and meeting rooms
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Steps from Gloucester Ski and Snowboard Centre and 5 minutes by foot from Robinswood Hill Country Park
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Gloucester Robinswood Hotel, BW Signature Collection offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and meeting rooms are available. A children's pool, a fitness center, and spa services are also featured at the business-friendly Gloucester Robinswood Hotel, BW Signature Collection. For a fee, parking is available.

This 4-star Gloucester hotel is smoke free.

For a fee, guests can enjoy English breakfast daily from 7:00 AM to 9:30 AM.
Brasserie Restaurant - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Wine Bar - This restaurant serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Languages

Czech, English, French, Hungarian, Latvian, Mongolian, Polish, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 5 per day)
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee daily 7:00 AM–9:30 AM: GBP 15.00 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Brasserie Restaurant
  • Wine Bar

Things to do

  • Children's pool
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Racquetball/squash
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Front-desk safe
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Pool sunloungers

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - Swedish
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • 6 on-site accessible parking spaces
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch LCD TV
  • Films for purchase
  • Satellite channels

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 30.00 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 15.00 per person
  • Self parking fee: GBP 5 per day
  • Pet fee: GBP 30.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Gloucester Hallmark
Gloucester Hallmark Hotel
Hallmark Gloucester
Hallmark Gloucester Hotel
Hallmark Hotel Gloucester
Hotel Hallmark Gloucester
Hallmark Hotel Gloucester
Gloucester BW Signature Collection
Gloucester Robinswood Hotel, BW Signature Collection Hotel
Gloucester Robinswood Hotel, BW Signature Collection Gloucester

Gloucester Robinswood Hotel, BW Signature Collection Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 280 out of 1000 reviews" "
Rating 8 - Good. 398 out of 1000 reviews" "
Rating 6 - Okay. 186 out of 1000 reviews" "
Rating 4 - Poor. 94 out of 1000 reviews" "
Rating 2 - Terrible. 42 out of 1000 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Marie

Stayed 1 night in Sep 2024

6/10 Okay

Patricia

Travelled with group
The room had a smell of damp as there had been a flood 2 days before. As it was Sunday night the hotel wasn't full and that corridor should have been closed off and guests moved to another area. Mentioned the damp smell to reception.
Stayed 1 night in Sep 2024

8/10 Good

Mavis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Evening away from home
Had a good comfortable night at the hotel. Was there for a private event, didn't have much interaction with the staff, but my stay was good.
Stayed 1 night in Oct 2024

4/10 Poor

Flora

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is advertised as “pet friendly”. Lots of debris on the grounds. I found the dinning area not organised for clients with pets. I was made to feel bad, and had the tablecloth and cutlery removed in front of me when I came with my dog to be seated for breakfast. I gave up on the second morning, asked for room service, only to be told the staff had not picked up door sing overnight. I was not warned about parking fees/fines - luckily I asked at the desk at the last moment.
Stayed 2 nights in Sep 2024

8/10 Good

Rain

Travelled with group
Liked: Cleanliness, staff & service, amenities
It is very quiet and clean.
Stayed 1 night in Oct 2024

6/10 Okay

Dominic

Business traveller
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Not the best
No one at reception on arrival, rang bell about 10 mins later someone turns up, doesn’t even pre-auth room just gets me to sign them looks at me like, go on move now, weird. Carpets in reception needs vacuuming, very strange smell on stairs. Sometimes made bed, sometimes didn’t. Replaced towels when they felt like it. Water was brown but had to ask for water, should have been replaced daily. Had to clear own table to find somewhere to eat in bar, after starters no plates cleared and mains delivered, food was OK. Breakfast buffet was cold daily and not much choice of fresh fruit etc.
Stayed 5 nights in Sep 2024

10/10 Excellent

Carwen

Stayed 1 night in Sep 2024

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

andrew, Huddersfield

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, seemed to have had some water damage which caused a smell.
Stayed 1 night in Sep 2024

6/10 Okay

Yuki

Business traveller
Liked: Cleanliness
There was a wedding party on Saturday and the party guests were very noisy drinking and talking in the car park at rear, where they party room was and my room was facing to. It was so noisy until 2am, I had a terrible sleep. I wish they had a policy at least for the guests not to hang out in the car park area after 12. The whole evening was so noisy unfortunately from the moment I arrived at 7pm and my relaxing Saturday evening was sadly ruined.
Stayed 3 nights in Sep 2024

10/10 Excellent

Monika

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is really nice. The room was spacious and very clean and had everything you need such as comfy bed, good hairdryer, iron and TV. Bathroom was nice, big and very clean too. Shame I did not have time to use the pool. I will come back if I am in the area.
Stayed 1 night in Sep 2024

8/10 Good

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

gagandeep

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
It’s a clean hotel and convenient spa. Everything is was fine nothing great had dinner at restaurant food was mediocre and service was bad. Had to ask after 20 minutes if someone can at least take drinks order. Then again have to call to clear table after waiting for 15 minutes. Breakfast is full English but ingredients were cheap quality especially beans and sausages. So over all mediocre experience.
Stayed 1 night in Sep 2024

8/10 Good

saad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

David

Nice place I would stay here again
Lovely pool Unfortunately we had to pay for parking
Stayed 1 night in Sep 2024

8/10 Good

Rachel

Stayed 1 night in Aug 2024

8/10 Good

Saroj

Travelled with partner
Liked: Staff & service, property conditions & facilities
I thoroughly enjoyed our stay. Everyone was lovely. I would have given it 10/10 but what let it down was the shower room which had not been cleaned. My stay was from 31st Aug to 1st Sept. I used the facilities on the morning of 31st and then again on the 1st. In the big shower cubicle the plug hole was full of hair and an electic band bthe other smaller cubicles were only slightly better. Its a shame but overall l9vely. I would definitely visit again but let staff know about any issues while i am at the hotel xx
Stayed 1 night in Aug 2024

4/10 Poor

Roy

Liked: Cleanliness
Disliked: Staff & service
The front desk didnt seem able to access our reservation or restaurant booking. They didnt make us aware of the parking requirements. We asked for menus, they came with no prices. We ended up eating somewhere else.
Stayed 2 nights in Aug 2024

10/10 Excellent

JO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Value for money. Room was bigger than we expected for a standard, with a king bed. The food was excellent on Sunday night. Will stay again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Parker

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our Weekend Bank Holiday Get Away...
We had an amazing time and the customer service was really on point. The staff member at breakfast was very funny and friendly. She made our breakfast time fun. The gym, steam room, sauna and pool were great to be able to use. Overall experience was really good. The only recommendation is to sort out the parking. Having to pay for parking as a guest is quite ridiculous.
Stayed 1 night in Aug 2024

8/10 Good

Derek

Stayed 1 night in Aug 2024

10/10 Excellent

william

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed twice very good but needs air con
Stayed 5 nights in Aug 2024

8/10 Good

Daniel

Stayed 1 night in Aug 2024

8/10 Good

Greg

Stayed 1 night in Jul 2024