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Buchanan Arms Hotel & Leisure, Sure Hotel Collection

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Buchanan Arms Hotel & Leisure, Sure Hotel Collection

Boating
Exterior
Pool
Bar (on property)
Reception

Reviews

8.0 out of 10

Very good

Popular amenities

  • Gym
  • Bar
  • Room service
  • Laundry
  • Breakfast available
  • Housekeeping

Explore the area

Map
22 Main Street, Drymen, Loch Lomond, Drymen, Scotland, G63 0BQ
  • Loch Lomond and The Trossachs National Park
    3 min drive
  • Glengoyne Distillery
    10 min drive
  • Balloch Castle
    12 min drive
  • Glasgow (GLA-Glasgow Intl.)
    41 min drive

Room options

View all photos for Standard Room, 2 Single Beds, Non Smoking

Hypo-allergenic bedding, in-room safe, individually decorated

Standard Room, 2 Single Beds, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 2 Single Beds, Non Smoking

Hypo-allergenic bedding, in-room safe, individually decorated

Superior Room, 2 Single Beds, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Non Smoking (with Sofabed)

Family Room, Multiple Beds, Non Smoking (with Sofabed)

Family Room, Multiple Beds, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Executive Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, individually decorated

Executive Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

Buchanan Arms Hotel & Leisure, Sure Hotel Collection

Hotel with free parking, near Loch Lomond and The Trossachs National Park
This smoke-free hotel features a restaurant, a health club, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, concierge services, and dry cleaning. Housekeeping is available on request.
Buchanan Arms Hotel & Leisure, Sure Hotel Collection offers 52 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. 3-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Buchanan Arms Hotel & Leisure, Sure Hotel Collection. During your stay, you're just a quick walk from Rob Roy Way - South. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi in some public areas
  • Free self parking
  • Enjoy Modern European cuisine while dining at Salmon Leap Restaurant
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 3-minute walk from Rob Roy Way - South and a 3-minute drive from Loch Lomond and The Trossachs National Park
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

A computer station is on site and WiFi is free in public spaces. A health club, a terrace, and a garden are also featured at Buchanan Arms Hotel & Leisure, Sure Hotel Collection. Limited free parking is available on a first-come, first-served basis.

This Drymen hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:30 AM to 9:30 AM and on weekends from 7:30 AM to 9:30 AM.
Salmon Leap Restaurant - This restaurant specializes in Modern European cuisine and serves breakfast, lunch, and dinner.
The Conservatory - This restaurant serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting).
The Snug Bar - This bar serves light fare only.
Late night fare is available from room service (during limited hours).

Languages

English, Hindi, Italian

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking

Food and drink

  • Full breakfast available for a fee 7:30 AM–9:30 AM on weekdays and 7:30 AM–9:30 AM on weekends: GBP 12.50 for adults and GBP 12.50 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Salmon Leap Restaurant
  • The Conservatory
  • The Snug Bar

Things to do

  • Fitness centre

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in reception
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bed sheets
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 3-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Eco-friendly cleaning products provided
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • LED light bulbs
  • Recycling
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - 2:00 AM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 12.50 for adults and GBP 12.50 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 6:00 AM - 2:00 AM.
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Buchanan Arms Hotel Spa

Buchanan Arms Hotel & Leisure, Sure Hotel Collection Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 269 out of 760 reviews" "
Rating 8 - Good. 271 out of 760 reviews" "
Rating 6 - Okay. 130 out of 760 reviews" "
Rating 4 - Poor. 64 out of 760 reviews" "
Rating 2 - Terrible. 26 out of 760 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Craig

Stayed 1 night in Aug 2024

6/10 Okay

Harry

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Thomas

Stayed 1 night in Sep 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Pool and sauna was amazing
Stayed 1 night in Sep 2024

2/10 Terrible

Nicola

Stayed 2 nights in Aug 2024

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room, the staff and the food are all exceptional 👌
Stayed 3 nights in Aug 2024

6/10 Okay

Jacqueline

Travelled with family
Liked: Cleanliness
We liked the comfy room and the use of the pool and sauna. Location was also good
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a little bit outdated, but that gave also a nice atmosphere. Bit back in time, i did not mind. The friendliness of the people who work there stood out. I did feel really welcome. The room was spacious and clean. In the bathroom the ceiling needed a paint.
Stayed 1 night in Aug 2024

10/10 Excellent

Alex, Herndon

Travelled with family
Liked: Property conditions & facilities
Nice room convenient to West Highland Way!
Stayed 1 night in Aug 2024

6/10 Okay

Craig

Stayed 1 night in Aug 2024

4/10 Poor

Jenny, Inver Grove Heights

Travelled with group
Disliked: Property conditions & facilities
This hotel was a convenient stop along the West Highland Way hiking trail. The staff was friendly, but not all that helpful. The check in staff should have told us upon checking in that there was going to be live music until 11:00 just below our room. We were jet lagged and wanted to sleep early, and the music went for 3 hours. The toilet and sink were not working properly, even with someone coming to service them. The carpet in the room was not clean, most likely mud from someone’s hiking boots. The manager, upon our request, did take care of our breakfast for our trouble, which was nice.
Stayed 1 night in Aug 2024

8/10 Good

Darryl, Baulkham Hills

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an historic hotel requiring ongoing love and maintenance. It had an old world feel, although finding some rooms was a bit like a rabbit warren. The restaurant and bar served comfortable food.
Stayed 1 night in May 2024

8/10 Good

Lynda

Liked: Staff & service, amenities, property conditions & facilities
Lovely staff, good dinner, room needed a bit of TLC but good value for money
Stayed 1 night in Aug 2024

8/10 Good

joanne

Stayed 1 night in Aug 2024

8/10 Good

chris

Liked: Cleanliness, staff & service
All was good, food was excellent in the dining room, wifi was very poor.
Stayed 2 nights in Aug 2024

6/10 Okay

Sally

Disliked: Staff & service, property conditions & facilities
The property is old and rather run down, and we had substantial mould in one of the bathrooms. Paint is peeling in many places and left flaking on the carpets in corridors and rooms. It's a great property that needs to be looked after better.
Stayed 2 nights in Aug 2024

8/10 Good

Augustine

Stayed 1 night in Aug 2024

6/10 Okay

Chris

Travelled with family
Liked: Cleanliness, staff & service
A once grand hotel that has seen better days
Staff were very friendly and efficient. The hotel is quite clean if somewhat shabby. It could use a thorough renovation. We had repeated problems with key cards that didn’t work. Breakfast is very traditional— eggs, bacon, sausage, beans.
Stayed 1 night in Aug 2024

8/10 Good

Debbie, Frisco

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
Room was dated but adequate for our needs. Staff were excellent! Had a great time there.
Stayed 1 night in Aug 2024

10/10 Excellent

Barry

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place to stay. Great gym, pool and leisure facilities. Would definitely stay again
Stayed 1 night in Aug 2024

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Marco and staff made us so welcome. We had a fantastic stay. Definitely recommend the Buchanan Arms Hotel. Excellent base for exploring Loch Lomond and the Trossachs National Park. We'll be back 👍
Stayed 3 nights in Jul 2024

8/10 Good

Stephen

Liked: Staff & service, amenities, property conditions & facilities
Location was perfect for the west Highland way Spa and gym facilities are very good. Great breakfast, and very friendly staff.
Stayed 3 nights in Aug 2024

8/10 Good

Tonya

Travelled with family
Liked: Staff & service, property conditions & facilities
This is a nice hotel in a good location for hiking around Loch Lomond and the Trossachs. Two things: The live music on Saturday night is just a bit loud if you’re traveling with a kid who needs to get to sleep at, say, 9pm. Also, the rooms REALLY need blackout blinds/curtains. In summer, it’s still light in the rooms from natural light at 10pm and getting light before 5am.
Stayed 1 night in Aug 2024

10/10 Excellent

Ramakrishnan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice facilities and good service
Nice facilities and good service. Sink was blocked and we were quickly provided another room.
Stayed 1 night in Jul 2024

8/10 Good

Dominic

Liked: Staff & service, property conditions & facilities
Spa was surprisingly well equipped and the swimming pool was warm and just the treat before a long drive. The staff were particularly lovely!
Stayed 1 night in Jul 2024