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Muthu Fort William Hotel

3.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Muthu Fort William Hotel

Lobby lounge
Exterior
Lobby lounge
Suite (Loch Linnhe) | View from room
Bar (on property)

Reviews

7.4 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service

Explore the area

Map
Achintore Road, Fort William, Scotland, PH33 6ED
  • Lochaber Geopark
    ‪1 min walk‬
  • West Highland Way
    ‪4 min walk‬
  • Lochaber Geopark Visitor Centre
    ‪6 min walk‬
  • Oban (OBN)
    ‪59 min drive‬

Room options

View all photos for Superior Twin Room

Superior Twin Room | Bathroom

Superior Twin Room

  • 14 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Deluxe Double Room (Loch View)

Deluxe Double Room (Loch View)

Deluxe Double Room (Loch View)

  • 14 sq m
  • Lake view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Family Room

Superior Family Room

Superior Family Room

  • 17 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 King Bed

View all photos for Deluxe Family Room (Loch View)

Deluxe Family Room (Loch View)

Deluxe Family Room (Loch View)

  • 17 sq m
  • Sea view
  • Sleeps 3
  • 1 Twin Bed and 1 King Bed

View all photos for Suite (Loch Linnhe)

Suite (Loch Linnhe)

Suite (Loch Linnhe)

  • 25 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room (Loch View)

Deluxe Twin Room (Loch View)

Deluxe Twin Room (Loch View)

  • 13 sq m
  • Sea view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Junior Suite (Loch View)

Junior Suite (Loch View)

Junior Suite (Loch View)

  • 20 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Single Room

Superior Single Room

Superior Single Room

  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

Similar properties

Exterior

The Caledonian Hotel

Pet-friendly
Parking included
Free WiFi
Restaurant
3.6 out of 5, Good, (1001)
The price is €83
for 1 room
includes taxes & fees
15 Feb - 16 Feb
The Caledonian Hotel

About this property

Muthu Fort William Hotel

Hotel in Fort William with a 24-hour front desk and a restaurant
A restaurant, a bar/lounge, and dry cleaning are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and a TV in a common area.
Muthu Fort William Hotel offers 51 accommodations with hair dryers and complimentary toiletries. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers. Housekeeping is provided daily.
Our customers tell us they can't get enough of the helpful staff at Muthu Fort William Hotel. During your stay, you're just a quick walk from Loch Linnhe. You'll find features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi in some public areas
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front-desk safe, laundry facilities, and an elevator
  • Guests have great things to say about the helpful staff and the breakfast
  • Steps from Loch Linnhe and Lochaber Geopark
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Muthu Fort William Hotel also features laundry facilities, dry cleaning/laundry services, and room service (during limited hours). Free self parking is available.

This 3-star Fort William hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:00 AM.
Muthu Fort William Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Polish, Romanian

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Buffet breakfast available for a fee 7:30 AM–9:30 AM on weekdays and 7:30 AM–10:00 AM on weekends: GBP 12.50 for adults and GBP 6.25 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Family friendly

  • Laundry facilities

Conveniences

  • Lift
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle

More

  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

This property is closed from January 5 2025 to February 1 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: GBP 2 per stay

We've listed all charges provided to us by the property.

The mandatory service fee is a nonrefundable credit card verification fee charged at time of booking. The credit card verification fee is not charged on nonrefundable bookings.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 12.50 for adults and GBP 6.25 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Parties and events are allowed on site
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Formerly Named as West End Hotel Muthu Fort William Hotel
Formerly Named as West End Hotel Muthu Hotel
Formerly Named as West End Muthu Fort William
Formerly Named as West End Muthu
Formerly Named as West End Mu
Muthu Fort William Hotel Hotel
Muthu Fort William Hotel Fort William
Muthu Fort William Hotel Hotel Fort William
Formerly Named as West End Hotel Muthu Fort William Hotel

Muthu Fort William Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 141 out of 453 reviews" "
Rating 8 - Good. 134 out of 453 reviews" "
Rating 6 - Okay. 88 out of 453 reviews" "
Rating 4 - Poor. 55 out of 453 reviews" "
Rating 2 - Terrible. 35 out of 453 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

darryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for our short stay!
Stayed 1 night in Oct 2024

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely hotel with nice staff and great location
Stayed 1 night in Oct 2024

4/10 Poor

Melanie

Disliked: Property conditions & facilities
Not sure how I booked Muthu, didn’t read the reviews apparently. It is old, smells musty, you can’t drink the water! The walls are so thin we heard snoring and full conversations next door. On top of this TV came on at 4 am on its own, repeatedly,until we unplugged it. Positives - great location, comfortable bed.
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Room comfort
Lovely staff
We arrived at the hotel during an atrocious spell of weather- Storm Ashley was approaching. We were welcomed by the lovely Roseanne who was very friendly, professional and helpful. The hotel is in need of updating. It is a peculiar mix of 1970's kitsch, 1990's pattern and oriental design. The hotel does not appear to have been maintained properly as several things weren't working or were missing. The central heating in the hotel was not working. We were provided with a small electric heater for the room which was helpful but the rest of the hotel was very cold. We went for dinner in the restaurant as the weather was becoming quite wild outside. The food was lovely and served on hot plates but as the restaurant/hotel was so cold the food became cold very quickly. Such a shame. The wind was very high during our first night due to the storm. There was a problem with the window seal and there was a constant sound like a very loud, angry wasp... I had to phone to reception for someone to come and clean the bathroom as there was a large collection of hair around the edges. The remote control for the main light dimmer wasn't working and we couldn't get the table lamp to work. The staff were quick to respond and the bathroom was cleaned to a higher standard. We felt the staff were working extremely hard with limited resources. Thankfully some heating did come on during our second day. Lovely staff in a hotel that could be lovely with an upgrade and proper maintenance.
Stayed 2 nights in Oct 2024

6/10 Okay

perumalsami

Liked: Staff & service
Average stay
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room with loch view. Comfortable bed. Good breakfast and brilliant staff.
Stayed 2 nights in Oct 2024

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Great Location/Service with subpar room and food
The service was 5/5 stars and the people were very helpful. Location is also prime for Fort William and walkable to the town. The restaurant food was not very good in quality (would recommend going somewhere in town like Ben Nevis or the Geographer) and the room was much under par for what we expected. 3 star expereince
Stayed 3 nights in Oct 2024

8/10 Good

Jenifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful views, nice staff
Stayed 2 nights in Oct 2024

2/10 Terrible

Paula

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an awful stay as had very little sleep because of a constant fan/ventilator noise buzzing all night. No refund for room or food offered. Waiting staff polite but will not return
Stayed 1 night in Oct 2024

8/10 Good

Brian & Edith

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Oct 2024

8/10 Good

David

Travelled with family
Liked: Property conditions & facilities, room comfort
Weekend in Fort William
Pros Clean room good breakfast excellent staff Location Cons Room on the small side for a delux room
Stayed 2 nights in Oct 2024

6/10 Okay

Lee

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
A very understaffed and disorganised hotel. Our room was not ready on arrival. Second day we were locked out and had to represent to reception to gain access. Rooms were poorly sound proofed and could hear everything going on next door and the next floor. Poor water pressure in the shower and the shower drain was inadequate backing up from the last person to shower. Corridor was blocked in the afternoon due to housekeeping sorting a massive amount of dirty linen in the hallway. There is no drinking water in the room and needs to be sourced from reception who seem to not be present due to other duties most of the time. The staff tried very hard to Please but are obviously overstretched. Rooms are clean otherwise. Beds comfy. I would not stay again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Craig

Liked: Cleanliness, amenities
Friendly and very helpful staff. Clean and bright room. Easy parking and access to downtown
Stayed 1 night in Oct 2024

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vanessa was excellent as well as all the staff we interacted with. Flight of whiskey was great price and a nice view to enjoy. Room was very small but we had a nice view.
Stayed 2 nights in Sep 2024

10/10 Excellent

Gregory

Stayed 2 nights in Sep 2024

8/10 Good

Carmela

Stayed 2 nights in Jun 2024

10/10 Excellent

Barry

Travelled with partner
Liked: Staff & service
Great service from Vanessa and Rose Ann !!!! The property itself needs major updates. Not having electric outlets in the room that are not hidden, behind a TV or none in in the bath is ridiculous for this rate. No refrigerator in a room at this rate. Sub standard Convenience to Fort William and a great staff help w the poor room.
Stayed 2 nights in Sep 2024

2/10 Terrible

Wilfred

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Window did not close. About 16 inches to walk sideways around the foot of the bed. Some lights did not work. No clothes hanger in bathroom. Complained after first night. They relocated us. Window did not close, warped. Toilet seat was wrong size for the bowl. Think about that one. NEVER EVER STAYING THERE AGAIN!
Stayed 2 nights in Sep 2024

8/10 Good

Lauren, Reno

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and good room.
Stayed 1 night in Sep 2024

6/10 Okay

SHELLY

Liked: Staff & service
Old property requiring renovations. Window was open upon arrival and would not fully close. Shower was extremely small. Hairdryer provided but did not work
Stayed 1 night in Sep 2024

10/10 Excellent

Donna

Travelled with family
Liked: Amenities
Stayed 1 night in Sep 2024

8/10 Good

Marek

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice few but next to a busy road
Stayed 2 nights in Sep 2024

10/10 Excellent

Jitendra

Liked: Cleanliness, staff & service
Nice location excellent service
Location and service was excellent. Food was very good. The rooms are a bit old. Venting the corridors is needed as there are stale cooking smells.
Stayed 2 nights in Sep 2024

10/10 Excellent

Terri

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was wonderful!
Stayed 1 night in Sep 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Rose Ann was accommodating and friendly.
Stayed 1 night in Sep 2024