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4.1 out of 5

"Perfectly located for access to channel tunnel. Great value for money. No complaints at all. We were well rested for our Journey to Belgium. " More

By a verified traveller on Thu 28 Mar 2024

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Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Standard Room, 1 Double Bed with Sofa bed

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Standard Room, 1 Double Bed, Accessible

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the free breakfast at Holiday Inn Express Folkestone - Channel Tunnel, an IHG Hotel. During your stay, you're just a quick walk from Kent Downs. Features include free WiFi in public areas and free self-parking, plus a restaurant. This property offers pet-friendly amenities, such as food and water bowls.

  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at The Great Room, a bistro that serves international cuisine
  • Amenities include a front desk safe, a business centre and 4 meeting rooms
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 7 minutes by car from Leas Cliff Hall and 7 minutes from Folkestone Harbour
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Holiday Inn Express Folkestone - Channel Tunnel, an IHG Hotel ratings based on 7 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn Express Folkestone - Channel Tunnel, an IHG Hotel

Everyone (3) Family (3)
5 out of 5
Perfectly located for access to channel tunnel. Great value for money. No complaints at all. We were well rested for our Journey to Belgium.

Posted by on 28 Mar 2024

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3 out of 5

Posted by , from Albrighton on 28 Mar 2024

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5 out of 5

Posted by on 25 Nov 2019

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Comment from Hotel Management

2 Dec 2019 by GM

Thank you for taking the time to rate your stay

4 out of 5
Overall good but family room a little small. Sofa bed not very comfortable. Had to ask for extra towels as not enough (1 bath mat, 2 hand towels & 3 bath towels/sheets). Staff were extremely helpful throughout our stay though.

Posted by on 25 Nov 2019

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Comment from Hotel Management

4 Dec 2019 by GM

Thank you for your kind comments regarding the staff, and my apologies that the correct number of towels were not in your bedroom on arrival.

4 out of 5

Posted by on 28 May 2019

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4 out of 5
Very convenient location before travelling to France.

Posted by on 21 Oct 2023

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4 out of 5
This hotel really caters to customers who want a "place to stay". The accommodation is spacious enough especially the bathroom. Above all, the corridors and the rooms were well lit. Overall, the guest would have what they needed minus the "pretensions". The focus was really functional and by the end of the day, guests who are not looking for an "experience" by staying in a hotel, would find this hotel worth the price.

Posted by on 3 Sep 2019

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About the Holiday Inn Express Folkestone - Channel Tunnel, an IHG Hotel

Location Cheriton Parc, Folkestone, England CT18 8AN

Renovations + Closures

The following facilities are closed for New Year's Eve:

  • Dining venue

Property Features

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces. Business amenities include a business centre, 4 meeting rooms, and coworking spaces. A terrace, a vending machine, and a front desk safe are also featured at the business-friendly Holiday Inn Express Folkestone - Channel Tunnel, an IHG Hotel. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 3-star Folkestone hotel.

  • 1 building
  • 100 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • Deli
  • Business facilities
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Train station: Folkestone West Station (2.8 km / 1.8 mi)
  • Parking: Free self parking

Room Amenities

Holiday Inn Express Folkestone - Channel Tunnel, an IHG Hotel offers 100 air-conditioned accommodations with a safe and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include a shower, complimentary toiletries and hairdryers. This Folkestone hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Flat-screen television
  • Digital channels
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served a free buffet breakfast daily from 6:00 AM to 9:30 AM.

The Great Room – This bistro specialises in international cuisine and serves breakfast and dinner. Guests can enjoy al fresco dining (weather permitting).

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: GBP 20 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche and Eurocard. Cash is not accepted. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Cashless transactions are available
  • Contactless check-out is not available
  • Pets allowed in specific rooms only
  • Debit cards not accepted
  • Staffed front desk
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • LGBTQ friendly

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Folkestone Holiday Inn Express
  • Folkestone Tunnel
  • Holiday Inn Express Folkestone Channel Tunnel Hotel
  • Holiday Inn Express Channel Tunnel Hotel Folkestone
  • Holiday Inn Express Folkestone
  • Holiday Inn Express Folkestone Channel Tunnel
  • Tunnel Folkestone
  • Holiday Inn Express Folkestone Channel Tunnel Hotel Folkestone
  • Holiday Inn Express Folkestone Channel Tunnel Kent, UK
  • Holiday Inn Express Folkestone Channel Tunnel

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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