The Queensberry Hotel & Restaurant

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Queensberry Hotel & Restaurant

Property entrance
Exterior
Double Room
Games room
Bar (on property)

Reviews

5.2 out of 10

Popular amenities

  • Bar
  • Housekeeping
  • Breakfast available
  • Free WiFi
  • Restaurant

Explore the area

Map
12-16 English Street, Dumfries, Scotland, DG1 2BT
  • Robert Burns Statue
    4 min walk
  • Moat Brae National Centre for Children's Literature
    5 min walk
  • Devorgilla Bridge
    7 min walk

Room options

Single Room

  • Sleeps 1
  • 1 Twin Bed

Double Room

  • Sleeps 3
  • 1 Double Bed

Superior Double or Twin Room

  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Standard Double or Twin Room

  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

Twin Room

  • Sleeps 3
  • 2 Twin Beds

Similar properties

About this property

The Queensberry Hotel & Restaurant

Hotel in Dumfries with a coffee shop and a restaurant
This smoke-free hotel features a restaurant, a bar/lounge, and a coffee shop/cafe. WiFi in public areas is free.
The Queensberry Hotel & Restaurant offers 15 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

During your stay at The Queensberry Hotel & Restaurant, you're just a quick walk from Robert Burns Statue. You'll find features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy British cuisine while dining at The Queenberry
  • English breakfast served daily for a fee
  • Services include luggage storage
  • Just a 4-minute walk from Robert Burns Statue and 5 minutes by foot from Moat Brae National Centre for Children's Literature
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

This Dumfries hotel is smoke free.

For a fee, guests can enjoy English breakfast daily from 8:30 AM to 10:30 AM.
The Queenberry - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • On-site parking includes off-street options

Food and drink

  • English breakfast available for a fee daily 8:30 AM–10:30 AM: GBP 7.99 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • The Queenberry

Family friendly

  • Free cots/infant beds

Guest services

  • Daily housekeeping
  • Luggage storage

More

  • Smoke-free property

Room amenities

Bedroom

  • Free cots/infant beds
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: 10:30 PM
Early check-in subject to availability
Early check-in fee: GBP 5
Late check-in subject to availability
Late check-in fee: GBP 5 for check-in between 10:30 AM and 11:30 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

There is no front desk at this property
Guests must contact the property for check-in information
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 10.0 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 7.99 per person
  • Early check-in fee: GBP 5 (subject to availability)
  • Late check-in fee: GBP 5 for check-in between 10:30 AM and 11:30 AM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property does not have a front desk. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests must contact the property for check-in instructions.

Property is also known as

Queensberry Hotel Ltd Dumfries
Queensberry Hotel Ltd
Queensberry Ltd Dumfries
The Queensberry & Restaurant
The Queensberry Hotel Restaurant Ltd
The Queensberry Hotel & Restaurant Hotel
The Queensberry Hotel & Restaurant Dumfries
The Queensberry Hotel & Restaurant Hotel Dumfries

The Queensberry Hotel & Restaurant Reviews

Reviews

5.2
Rating 10 - Excellent. 8 out of 55 reviews" "
Rating 8 - Good. 8 out of 55 reviews" "
Rating 6 - Okay. 8 out of 55 reviews" "
Rating 4 - Poor. 11 out of 55 reviews" "
Rating 2 - Terrible. 20 out of 55 reviews" "

5.8/10

Cleanliness

5.8/10

Staff & service

4.0/10

Amenities

5.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Poor

andy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
A old hotel which is mostly shut down , has some rooms which are clean and comfortable, but you come in off side street and side door. I wouldn't want to stay here as a women.
Stayed 2 nights in Aug 2024

2/10 Terrible

Gary

Stayed 1 night in Jul 2024

2/10 Terrible

Julie

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The most bizarre place I have ever encountered. There are no food or drink facilities at all and the room was basic in the extreme. It seems that 40-50 years ago it was a thriving hotel and restaurant but now looks and feels derelict. Do not ever book this place, I felt very unsafe as I think we were the only people in the building. I cannot understand why Expedia still have it on their website. It really needs to be closed for good. If it hadn’t been so late in the day when we arrived we would have left before we went inside.
Stayed 1 night in Jul 2024

2/10 Terrible

Daniel

Disliked: Staff & service
Stayed 1 night in Jun 2024

2/10 Terrible

Lance, Ashburn

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is abandoned!! Arrived there on a Sunday night for reservation but hotel is empty. Don’t book!
Stayed 1 night in Jun 2024

2/10 Terrible

Elizabeth

Stayed 1 night in May 2024

2/10 Terrible

josh

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Steve

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Pat

Stayed 1 night in Apr 2024

2/10 Terrible

Tony

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusting
Arrived at property at3.30 as stated waited till4 o clock no one came hotel looked closed down and in bad condition I don’t expect to have to ring people to let me in when I’ve been charged £198 spoke to hotels.com not received a refund
Stayed 1 night in Jan 2023

10/10 Excellent

Jason

Stayed 1 night in Dec 2022

8/10 Good

David, Knott End

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convienent for the town centre. Our room was basic, but clean with a very good shower.
Stayed 2 nights in Oct 2022

2/10 Terrible

deborah

Stayed 1 night in Oct 2022

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Ok night
Comfortable bed, little bit noisy outside had to close the window, little bit dated.
Stayed 1 night in Sep 2022

4/10 Poor

Audrey

Travelled with group
Disliked: Staff & service, property conditions & facilities
Oh no
Got to hotel and thought omg what have I booked, place was closed, in darkness and a sign on door to phone to get let in. Had to be let in through the side door, stairs up,stairs down,doors n corridors. Knackered by the time we got to the room. Bed was clean but very very soft. Mirror broken. Wouldn't recommend this hotel at all.
Stayed 1 night in Sep 2022

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean room. Staff very friendly and welcoming. Would stay again. Thankyou
Stayed 1 night in Aug 2022

2/10 Terrible

Mike

Stayed 1 night in Aug 2022

6/10 Okay

M.

Liked: Cleanliness, room comfort
Self service
No reception or bar. No restaurant. Everything was in the hotel was closed.
Stayed 1 night in Jun 2022

2/10 Terrible

STEPHEN

Stayed 1 night in May 2022

10/10 Excellent

Gordon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel review
Nice clean room with en suite shower and tea/coffee making facilities. Good central location and plenty of eating places in town centre. Recommended
Stayed 1 night in May 2022

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
An odd place but a comfy bed for a night
A freezing day in February. Single room with comfortable bed with a n effective duvet. Room was a bit cold but slept well enough. Shower small but with great water pressure and lots of hot water.
Stayed 1 night in Feb 2022

2/10 Terrible

Jonathan

Disliked: Staff & service
Stayed 1 night in Jan 2022

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was nice and clean with a good supply of tea and coffee.
Stayed 2 nights in Oct 2021

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Room comfort
I needed a hotel on route to the ferry and choose to stay here. The gentleman who met me on arrival was very helpful and pleasant, unfortunately the bed was not comfy and the noise from the street (people out drinking in the pubs) meant that the 6 hours sleep I was hoping to enjoy was greatly reduced. The room was £120 but to be fair I think £50-60 would be a better price.
Stayed 1 night in Sep 2021

2/10 Terrible

Jordon

Disliked: Cleanliness, staff & service, property conditions & facilities
Worst experience ever
Stayed 1 night in Sep 2021