Royal Central Hotel and Resort – The Palm - Reviews, Photos & Rates

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Dates

January 2025

February 2025

Couples treatment room(s), sauna, facials, manicures and pedicures

Overview
Rooms
Location
Policies

Very good

Popular amenities

Pool

Bar

All-inclusive

Breakfast available

Room service

Spa

Explore the area

Palm Jumeirah, East Crescent, Royal Central Hotel, Dubai, The Palm Jumeirah, 9970

Aquaventure
10 min drive
Ya Bahr
2 min walk
Atlantis Aquaventure Waterpark Station
9 min drive
Dubai (DXB-Dubai Intl.)
39 min drive

Room options

One-Bedroom Suite with Sea View and Hotel Private Beach Access

50 sq m
Sleeps 3
1 King Bed

Minibar, in-room safe, desk, laptop workspace

Deluxe Twin Room with Balcony and Hotel Private Beach Access

Sleeps 4
2 Twin Beds and 1 King Bed

Superior Twin Room with Hotel Private Beach Access

30 sq m
Sleeps 3
2 Twin Beds

Deluxe Double Room with Balcony and Hotel Private Beach Access

30 sq m
Sleeps 3
1 King Bed OR 2 Twin Beds

Premium Room with Sea View and Hotel Private Beach Access

30 sq m
Sleeps 3
1 King Bed OR 2 Twin Beds

Superior Double Room with Hotel Private Beach Access

30 sq m
Sleeps 3
1 King Bed

Similar properties

On private beach

Pool

Hot tub

All-inclusive

for 1 room

includes taxes & fees

5 Jan - 6 Jan

About this property

Royal Central Hotel and Resort – The Palm

Stylish beach retreat with outdoor pool

Hop on Royal Central Hotel and Resort – The Palm's free shuttle to the beach or pamper yourself at the hotel's full-service spa.

Royal Central Hotel and Resort – The Palm offers 207 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Wellness Valley Spa has couples treatment room(s). Services include facials and manicures and pedicures. The spa is equipped with a sauna. The spa is open daily.

Our customers tell us they can't get enough of the helpful staff at Royal Central Hotel and Resort – The Palm. During your stay, you're just a quick walk from Palm Islands. Features include free WiFi in public areas, free valet parking, and a free beach shuttle.

Free WiFi
Free valet parking and self parking
Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar, and a bar/lounge
Buffet breakfast served daily for a fee
Take a swim in the outdoor pool
Indulge with facials, manicures and pedicures, or massages at Wellness Valley Spa
Services include a free kid's club, dry cleaning/laundry, and a concierge
Onsite recreation includes a gym, a steam room, and a sauna
Steps from Palm Islands and 10 minutes by car from Aquaventure
Free beach shuttle service

Some rates at Royal Central Hotel and Resort – The Palm are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

You'll be playing in the surf in no time with a free ride on the hotel's complimentary beach shuttle. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Royal Central Hotel and Resort – The Palm like a complimentary children's club and an outdoor pool.

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. This luxury hotel also offers a children's pool, a health club, and a steam room. Free self parking and valet parking are available.

This 5-star Dubai hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:30 AM.

Royal Central Hotel and Resort – The Palm has a restaurant on site.

24-hour room service is available.

All-inclusive details

All-inclusive room rates at Royal Central Hotel and Resort – The Palm are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

Arabic, Bulgarian, English, Filipino, French, Hindi, Russian, Spanish, Ukrainian

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self-parking on site
Free secured, covered valet parking on site
On-site parking includes off-street options
24-hour return airport shuttle (surcharge)
Free beach shuttle

Food and drink

Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: AED 160 per person
1 restaurant and 1 coffee shop/cafe
1 poolside bar and 1 bar
24-hour room service

Things to do

Bike rentals
Children's pool
Fitness centre
Full-service spa
Outdoor pool
Playground
Sauna
Steam room

Family friendly

Children's pool
Free children's club
Laundry facilities
Outdoor pool
Playground
Fridge
Soundproofed rooms
Supervised childcare (surcharge)

Conveniences

ATM/banking services
Lift
Free newspapers in reception
Front-desk safe
Reception hall

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Tour/ticket assistance

Business services

Business centre
A meeting room

Outdoors

Terrace

Spa

Couples treatment room(s)
Facials
Manicures and pedicures
Massages
Sauna
Spa open daily

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille signage
Lift
Wheelchair-accessible (may have limits)

Smoke-free property

Room amenities

Bedroom

Air conditioning
Bed sheets

Bathroom

Bath or shower
Free toiletries
Towels

Entertainment

Flat-screen TV
Satellite channels

Food and drink

Free bottled water
Minibar
Fridge

Desk
Guidebooks/recommendations
Iron/ironing board
Laptop-friendly workspace
Local maps
Safe
Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Early check-in subject to availability

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Kids stay free! One child 6 years old or younger stays free when using existing bedding.

Rollaway/extra beds are available for AED 180.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Deposit: AED 500.0 per stay
A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately AED 160 per person
Airport shuttle fee: AED 300.00 per vehicle (one-way)
Rollaway bed fee: AED 180.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

This property accepts credit cards and debit cards; cash is not accepted

Cashless transactions are available

Front desk staff will greet guests on arrival.

We should mention

One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Royal Central Hotel Palm Dubai

Royal Central Hotel Palm

Royal Central Palm Dubai

Royal Central Palm

Royal Central Hotel and Resort – The Palm Reviews

8.2

Very good

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

10/10 Excellent

yusupha

10 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Aug 2024

8/10 Good

Debra, Apopka

Travelled with partner

9 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The only issue is it’s far on the palm so the drive to it takes a while

Stayed 3 nights in Aug 2024

8/10 Good

Debra, Apopka

3 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Aug 2024

8/10 Good

MOHAMMED

Travelled with family

25 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Had stayed before for its peace and quiet but sadly the Saturday seems to have changed and had the Poolside DJ blasting music through single glazed windows If you are planning a relaxing Saturday afternoon don’t go as the poolside live DJ will definitely spoil your quiet planned afternoon Otherwise the hotel is excellent Staff are very helpful and prompt in serving Duty manager was understanding regarding the music but sadly not much could be done I suppose the hotels are trying to keep pace with nearby hotels with live DJs The hotel is very family oriented so good atmosphere

Stayed 2 nights in Aug 2024

8/10 Good

Habib

2 Aug 2024

Stayed 5 nights in Jul 2024

10/10 Excellent

aisha

12 Jul 2024

Stayed 4 nights in Jul 2024

10/10 Excellent

Javad

5 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jul 2024

8/10 Good

Verified traveller

Travelled with family

29 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Use it only if the price is convenient

Far away from points of intererest, but has a nice beach with a reasonable amount of water. The sun comes out late, due to the height of the building.

Stayed 1 night in Jun 2024

10/10 Excellent

Aliah

Travelled with family

25 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I like it

Very good

Stayed 2 nights in Jun 2024

6/10 Okay

George

Travelled with partner

13 Jun 2024

Liked: Cleanliness, amenities

First of all, I should say the beach resort is lovely and the area around the pool with live dj and bar is a really enjoyable place to spend your time. However, we faced some issues upon arrival. Me and my partner had only booked for one night to enjoy the palm. They let us check in early, which we were very grateful in. But our room didn’t live up to expectations… the bathroom worked as a wet room, but with the shower no more than a foot away from the toilet and clearly something wrong with the drainage, the bathroom was literally flooded after no more than a minute under the shower. We took this up with the front desk and after some persisting, a lovely supervisor apologised and allowed us to move room. She was very attentive and upgraded us to a sea view which again, we were extremely grateful for. This did turn the experience around and we had an enjoyable afternoon… but the whole escapade took up a considerable amount of time and for the nightly price, we both thought the first room was a little unacceptable for a five star hotel. The breakfast was also ridiculously expensive… £68 for two people to buy the morning of. Overall, we felt that the interior and overall layout of the hotel was a little worn. For the price and rating, we really expected more.

Stayed 1 night in Jun 2024

10/10 Excellent

Thomas, Accra

30 Apr 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was a singular honor hosting my guest. Am certainly grateful as they enjoyed their time! God bless!

Stayed 2 nights in Apr 2024

10/10 Excellent

Patricia

6 Apr 2024

Stayed 2 nights in Apr 2024

10/10 Excellent

Eiad

Travelled with partner

5 Mar 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We enjoyed the stay very much

Stayed 1 night in Feb 2024

8/10 Good

Margherita

1 Mar 2024

Stayed 3 nights in Feb 2024

8/10 Good

Gloria

Travelled with partner

21 Feb 2024

Liked: Cleanliness, staff & service, property conditions & facilities

The property was really nice and clean. The staff was great. The only things were the hotel did not have anything for visitors to do while they were there. The full board only counted for the buffet and the food was not that great. And the selection of food was very limited. If we had known that full board was only for the buffet. We would have just purchased our food daily from the other restaurants inside the hotel.

Stayed 5 nights in Feb 2024

10/10 Excellent

Nicola

10 Feb 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful ! Service excellence !

Overnight on the Palm to finish our honeymoon. From check in to the special surprises they organised for us were just wonderful ! Whilst it’s pretty far around the Palm it’s so peaceful! Highly recommend !!

Stayed 1 night in Feb 2024

8/10 Good

Sylvia

Travelled with partner

18 Dec 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Friendly staff, clean facilities

Stayed 6 nights in Dec 2023

10/10 Excellent

Haley

Travelled with family

17 Dec 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing staff and beautiful location Thank you to all x

Stayed 7 nights in Dec 2023

10/10 Excellent

Paula Alexandra

Travelled with family

2 Dec 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was only a day to gain courage to move on to Australia but the stay was super relaxing specially due to the fact that the staff is really 5 stars.

Stayed 1 night in Dec 2023

10/10 Excellent

aneesa

2 Dec 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Friendly staff, great ambiance. Very clean

Stayed 1 night in Dec 2023

8/10 Good

Zeenat

Travelled with group

17 Nov 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

For a stay on The Palm, it was fantastic. Reasonably priced, good facilities with decent beach space and pool access. We paid for a partial beach view but were kindly upgraded to a full beach view which was lovely and meant we could watch the beautiful sunset. The hotel is very clean, great service by the staff and they were super helpful when we needed recommendations. We did have an issue with the shower, in that we couldn't get the hand held showerhead to work but there is an overhead option. Overall, we had a great time! It is a bit far to get into and around the main centre, however if you're looking for a reasonable option on The Palm then this would tick all your boxes.

Stayed 2 nights in Nov 2023

8/10 Good

Gemma

2 May 2023

Liked: Staff & service, property conditions & facilities, room comfort

Stayed 5 nights in Apr 2023

10/10 Excellent

Carlos, chicago

Travelled with partner

24 Apr 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great!

Stayed 6 nights in Apr 2023

6/10 Okay

Justin

Travelled with partner

15 Apr 2023

Liked: Cleanliness, staff & service, property conditions & facilities

We liked the staff’s eagerness to help the guests and the beach access. We did not like how limited the gym facility was, we did not like how expensive the drinks were, we did not like the fact that our view was a dirt lot that was littered with trash, and we did not like how crowded the beach and pool area felt during the day.

Stayed 4 nights in Apr 2023