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Risley Hall Hotel

3-star property
Derby Road, Derby, England (01) 562 1066
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2.6 out of 5
See all 9 ebookers Reviews

"Haven't stayed in this hotel for over 5 years, which at that time was looking a little run down. Pleasantly surprised that certain redecoration had be ... " More

By a verified traveller on Mon 30 Jan 2023

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Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Executive Double Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Double Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Risley Hall Hotel. During your stay, you're just a quick walk from The Risley Park Spa. Free WiFi in public areas, free self-parking and a restaurant are available. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • 8 minutes by car from University of Nottingham and 10 minutes from intu Derby
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Risley Hall Hotel ratings based on 9 Verified Reviews

Review Summary
2.6 out of 5 2.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Risley Hall Hotel

Everyone (8)
2 out of 5
Have stayed in this hotel several times over the past say 20 years. This time I was in room 8. The receptionist upon arrival advised that the bathroom light continued to flicker, but was unable to identify the fault (I suspect it just needed a new bulb as a compact fluorescent light usually has a capacitor built into the bulb). In addition the TV did not work due to a lack of signal and no hair dryer. Breakfast was fine. However the whole hotel needs a complete refurbishment, notwithstanding that the ownership has generated funds from selling peripheral land for housing/nursing home and needs to reinvest.

Posted by on 22 Jun 2023

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Comment from Hotel Management

23 Jun 2023 by Hotel reception team.

hank you for taking time out of your day to leave feedback

4 out of 5
Haven't stayed in this hotel for over 5 years, which at that time was looking a little run down. Pleasantly surprised that certain redecoration had been conducted in the meantime. Stayed this time in room 27 which is a family room and was enormous, although somewhat spartan ie no pictures on the wall, no clock alarm, telephone etc. Breakfast pretty good for the price. A large amount of the surrounding land has been sold off for residential development and the swimming pool/spa closed. Restaurant in the evening closed and with very little alternative choice locally.

Posted by on 30 Jan 2023

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4 out of 5
I arrived around 6pm and it was very dark. I could not find my way around, so I had to call the hotel number. Eventually, I got checked in and when I got to the room, I was well pleased. I had to ignore the buckets in the corridors catching leaks. For the minimal price I paid, I got a suite! Beautiful all round...the bathroom with it's lovely features was tired though. The suite had beautiful but tired sash windows which didn't block the noise from the road. The deco was simple but elegant (please sort that beautiful curtain in the bedroom). If not for all these little issues, the hotel would hit 4 stars.

Posted by on 21 Jan 2021

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3 out of 5

Posted by on 3 Nov 2019

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1 out of 5
the Building itself is beautiful, but the room was awful, it wasn’t clean, no remote for the tv, the toilet cistern was broken and had been plugged with putty, the shower screen had been stuck with sealant as nearly falling off, the heated towel rail was rusty and filthy, the curtains were cheap and thin and didn’t keep the light out. The room had been painted grey, with in places only one coat of paint, it was soulless. The strange corridors to the the rooms in Willoughby crt where we were had not bee cleaned the 4 days we stayed there, nor had the bin outside the main door. Breakfast was nice, but the tables were relayed with the crumbs from the previous people on. They have tried to make the bar and lounge a bit modern with strange furniture. It all needs a lot of money spent on it to bring it back to its former glory. We stayed out all day and went out for dinner in the evening as there was no atmosphere in the bar and a very limited menu in the restaurant which they take the cd player from the bar and put in the restaurant with a cd that repeats. It was freezing in the bar and the lovely open fires they boast of wasn’t lit. When we checked out we weren’t asked by the scruffy looking young receptionist if we had enjoyed our stay.

Posted by , from St Nets, Cambridgeshire on 2 Sep 2018

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Comment from Hotel Management

14 Sep 2018 by Amy

Thank you for the feedback Joanne, we really do appreciate it! However we deeply apologise for the issues during your stay, we will address these issues directly.

4 out of 5

Lovely convenient location

Pros: Hotel staff were exceptionally friendly and helpful, they made the stay feel very special.
Cons: Check out was slow due to lack of staff
Very nice Hotel set in lovely grounds. Good size rooms with good beds. Good choice for breakfast, very acceptable.

Posted by on 4 Aug 2018

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Comment from Hotel Management

8 Aug 2018 by Jimmy

Dear Karen, i'm so happy that our team we able to make you feel at home here. I am so sorry to hear that check-out was slow on your departure this is a very rare occasion. We look forward to seeing you in the future. Kind regards Jimmy

2 out of 5

Ok

Near town but needs updating had a suite very tired looking

Posted by on 26 Jul 2018

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Comment from Hotel Management

4 Aug 2018 by Jimmy

Dear guest, If you could let us know what room You were in and I can look into this room so we exceed your expectations next time. Kind regards Jimmy

2 out of 5
Stayed in attic room. Not suitable for 6’3” people. Shower pressure was very very poor. Beams in shower caused constant banging of head. Mirror in bathroom too low. Had to kneel to shave. Totally unacceptable. Beams in bedroom caused bumping of head

Posted by , from gateshead on 14 Apr 2018

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Comment from Hotel Management

12 Jun 2018 by Jimmy

Dear Guest, I'm sorry to hear that you were located on the second floor of the manor house. The only reason this would happen would be if we were unable to move you. When you next book with us just add a comment stating that you would like to be located on the first floor due to height reasons. I look forward to your next visit with us. Kind regards Jimmy

1 out of 5

Terrible. Management messed up my total booking no

Herrendus they couldn't Evan make a booking correctly No cancellation after finding out the facilities all. CLosed for maintenance but no advanced warning

Posted by on 11 Jan 2017

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About the Risley Hall Hotel

Location Derby Road, Derby, England DE72 3SS

Renovations + Closures

This property is closed from 21 August 2024 to 31 October 2024 (dates subject to change).

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The business-friendly Risley Hall Hotel also features a vending machine, a garden, and a picnic area. Self parking is free. This 3-star Derby hotel is smoke free.

  • 35 guestrooms or units
  • 2 levels
  • 2 buildings
  • Conference rooms
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Nottingham Long Eaton Station (5.7 km / 3.5 mi)
  • Parking: Free self parking

Room Amenities

Risley Hall Hotel offers 35 accommodations with a safe and coffee/tea makers. This individually decorated and furnished accommodation includes desks. Digital televisions are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Derby hotel provides complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Separate bedroom
  • In-room dining (limited hours)
  • Television
  • Digital channels
  • Coffee maker
  • Combined shower/bath
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Heating
  • Unique furnishings
  • Unique decor

Food & Drink

Risley Hall Hotel has a restaurant on site.

Room service (during limited hours) is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7:00 AM - 10:00 PM. The front desk is staffed during limited hours.

The front desk at this property is open daily from 7:00 AM - 10:00 PM.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 15.00 per night.
  • Cots (infant beds) are available for GBP 15.00 per night.

Pet Policy

  • Pets: GBP 10 per pet, per stay
  • Only dogs are allowed
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a fire extinguisher and a first aid kit

This property is professionally cleaned

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, Eurocard and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. The property is professionally cleaned.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 7:00 AM
  • Front desk closes daily at 10:00 PM
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staffed front desk
  • Children stay free - maximum age 11
  • Contactless check-in is available
  • No cots (infant beds) available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 10 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: GBP 15.00 per night
  • Rollaway bed fee: GBP 15.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Risley Hall
  • Risley Hall Derby
  • Risley Hall Hotel Sure Hotel Collection Best Western Derby
  • Risley Hall Hotel Derby
  • Risley Hotel
  • Risley Hall Hotel Risley
  • Hall Hotel Risley
  • Risley Hall Hotel Sure Hotel Collection Best Western
  • Risley Hall Sure Collection Best Western Derby
  • Risley Hall Hotel
  • Risley Hall Hotel Sure Hotel Collection by Best Western
  • Risley Hall Sure Collection r

You should know

  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.