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Risley Hall Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Risley Hall Hotel

Front of property
Suite
Bar (on property)
Interior detail
Family Double Room, 1 King Bed

Reviews

7.0 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Laundry
    Laundry
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping
  • Parking included
    Parking included

Explore the area

Map
Derby Road, Risley, Derby, England, DE72 3SS
  • University of Nottingham
    8 min drive
  • Elvaston Castle
    10 min drive
  • Queen's Medical Centre
    10 min drive
  • East Midlands (EMA)
    20 min drive

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Double Room, 1 King Bed

Family Double Room, 1 King Bed

Family Double Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Executive Double Room, 1 King Bed

Executive Double Room, 1 King Bed

Executive Double Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

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About this property

Risley Hall Hotel

Hotel with free parking, in the vicinity of University of Nottingham
This smoke-free hotel features a restaurant, a bar/lounge, and conference space. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and free newspapers are onsite.
Risley Hall Hotel offers 35 accommodations with safes and coffee/tea makers. These individually decorated and furnished accommodations include desks. Digital television is provided.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Derby hotel provides complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily.

Our customers tell us they can't get enough of the helpful staff at Risley Hall Hotel. During your stay, you're just a quick walk from The Risley Park Spa. Free WiFi in public areas, free self parking, and a restaurant are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, luggage storage, and wedding services
  • 8 minutes by car from University of Nottingham and 10 minutes from intu Derby
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The business-friendly Risley Hall Hotel also features a vending machine, a garden, and a picnic area. Self parking is free.

This 3-star Derby hotel is smoke free.

Risley Hall Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Family friendly

  • Laundry facilities

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Turndown service
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch TV
  • TV/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours

Renovations and closures

This property is closed from August 21 2024 to October 31 2024 (dates subject to change).

Access methods

Front desk (limited hours)

Pets

  • Pets: GBP 10 per pet, per stay
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 15.00 per night.
  • Cribs (infant beds) are available for GBP 15.00 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 10 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: GBP 15.00 per night
  • Rollaway bed fee: GBP 15.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property is professionally cleaned
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
Front desk staff will greet guests on arrival.

We should mention

  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Risley Hall
Risley Hall Derby
Risley Hall Hotel Sure Hotel Collection Best Western Derby
Risley Hall Hotel Derby
Risley Hotel
Risley Hall Hotel Risley
Hall Hotel Risley
Risley Hall Hotel Sure Hotel Collection Best Western
Risley Hall Sure Collection Best Western Derby
Risley Hall Hotel
Risley Hall Hotel Sure Hotel Collection by Best Western
Risley Hall Sure Collection r

Risley Hall Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 138 out of 549 reviews" "
Rating 8 - Good. 171 out of 549 reviews" "
Rating 6 - Okay. 106 out of 549 reviews" "
Rating 4 - Poor. 69 out of 549 reviews" "
Rating 2 - Terrible. 65 out of 549 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

5.4/10

Amenities

6.4/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Exceptionally helpful and friendly staff. Good food. Very clean room. Very tidy. Would definitely recommend
Stayed 1 night in Jul 2024

2/10 Terrible

Mike

Stayed 1 night in Jul 2024

2/10 Terrible

Vicki

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful experience
The place was closed so we couldn’t stay
Stayed 1 night in Jul 2024

2/10 Terrible

Lee

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Spam Hotel Was shut down and took our money!
The hotel was closed and i was left stranded then out of pocket. You sent emails on tuesday saying you were room only as the bar and restaurant was shut and then on wed. I arrived on friday for the two room for 2 nights and found the hotel completely shut and stripped out. You had windows fitted so whilst you sent an email tuesday your hotel must have been shut for a while. My friend and i had drove 4 jours and were stranded. Ther was no reception left and no one answering. We ended up having to pay for another hotel which cost us much more on top of what we had already paid for Risley Hall.
Stayed 2 nights in Jul 2024

8/10 Good

Brooke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

iain

Travelled with partner
Liked: Cleanliness
Could have been so much nicer if we were told about the refurbishment
Stayed 2 nights in May 2024

2/10 Terrible

Michelle

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

4/10 Poor

a

Liked: Cleanliness
Disliked: Staff & service
Being refurbished, no restaurant. No breakfast
Being refurbished, so no restaurant. We only found out when we checked in. We were directed to an external restaurant a few minutes away, but that place only opened early during the week. Room (no.7) was large and contained furniture from all eras; including a bedside lamp that was impossible to plug in! Bed was firm, but comfortable. En suite was showing the lack of decent maintenance.
Stayed 1 night in Apr 2024

2/10 Terrible

William

Quite unacceptable
Stayed 2 nights in Apr 2024

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities
Abandoned and empty. No bar, no dining room, no kitchen, car park with giant pot holes and flooded. Bed was uncomfortable. There was hot water
Stayed 1 night in Apr 2024

2/10 Terrible

Verified traveller

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

2/10 Terrible

Tim

Travelled with pets, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Most of hotel was shut for refurbishment -no bar -no breakfast -no restaurant -no other facilities other than room only -which was NOT what we paid for . Bathroom recently refurbished was excellent -but bedroom lacked central heating and no plug sockets for bedside light- main light fittings in bedroom damaged and mismatched bulbs. Wallpaper hanging off wall in bedroom. Only one member of staff in reception sometimes and she stated Expedia should have told us -Expedia did not know apparently. No member of staff on duty when we checked out either. Requested Expedia chase up and ask for refund /or partial refund .
Stayed 2 nights in Apr 2024

2/10 Terrible

Natalie

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Staff & service, property conditions & facilities
Do Not Stay Here
A hotel is meant to provide food. This one does not, no bar. The place was deserted. Got an email saying the kitchen had closed, permanently. There is some building works going on. Place desperately needs refurbishing and should be closed for that. Worst hotel I have ever stayed in on this website. Tatty notes with a number to ring on arrival. Place was deserted.
Stayed 1 night in Apr 2024

2/10 Terrible

Matt

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

2/10 Terrible

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The worst ever hotel
Probably the worst hotel that I have ever stayed in. A bit like a Blackpool dive from the 1960's - AVOID!!!
Stayed 1 night in Apr 2024

2/10 Terrible

Daniele

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a hotel - read the recent reviews! At best, a room to stay with no services, and under construction. We stayed several nights at the Risley while visiting family as it was a convenient location, and this is about all that was positive about the experience. A day before the reservation started, we got an email saying the hotel was under construction and there were no services - too late to cancel or rebook elsewhere. We arrived after 10 to an empty building with a sign to a phone number to call, which was not answered. After walking through creepy hallways of side buildings, we finally found someone and got checked in. The next morning, we were woken by construction workers directly across the hall - we were literally the ONLY guests on this property, and construction was literally ONLY going on outside our door. About two hours later, the staff knocked on our door to give payment, with no regards for "sorry about the noise." The next morning, we were woken by a screeching fire alarm. Again, no apologies or recognition from staff. After that, our expectations were quite low, and we were just happy to sleep. The property might be nice after renovations, but - in the interim - do not stay here if you are expecting a hotel.

8/10 Good

James

Liked: Cleanliness, staff & service, room comfort
No complaints.
I thought it was ok, warm and clean in the room we were given. Currently no food option, but plenty of options locally.
Stayed 1 night in Mar 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Country House Hotel
Lovely stay in this beautiful country house hotel. Even though there is currently some refurbishment work taking place, we had a great time. Friendly staff and a comfortable, clean and spacious room.
Stayed 2 nights in Mar 2024

2/10 Terrible

Robert

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rubbish staff, very run down. Left after 2 hours
Stayed 1 night in Mar 2024

2/10 Terrible

Richard

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Ashley

Stayed 1 night in Mar 2024

10/10 Excellent

Sean

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2024

4/10 Poor

Stephen

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Jill

Stayed 1 night in Mar 2024