Derby Mickleover Hotel, BW Signature Collection

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3.9 out of 5

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"Check in was swift and front desk staff were super polite. Breakfast was fantastic and bed was super comfortable. " More

By a verified traveller on Tue 19 Jul 2022

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Executive Room, Multiple Beds, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Room, Multiple Beds, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Executive Room, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Executive Room, 1 King Bed, Non Smoking (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the pool at Derby Mickleover Hotel, BW Signature Collection. During your stay, you'll be close to Royal Derby Hospital. Free WiFi in public areas, 4 bars and an indoor pool are available. This property offers pet-friendly amenities, such as food and water bowls.

Free WiFi
Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and 4 bars/lounges
To-go breakfast served daily for a fee
Self-parking available for a fee
Take a swim in the indoor pool or soak in the hot tub
Services include dry cleaning/laundry, a porter and luggage storage
On-site recreation includes a gym, a steam room and a sauna
Guests have great things to say about the clean guestrooms and the helpful staff
Just a 3-minute drive from Royal Derby Hospital and a few minutes from Kedleston Hall
Dogs welcome for a fee
Pet-friendly amenities are available, including food and water bowls

Derby Mickleover Hotel, BW Signature Collection ratings based on 14 Verified Reviews

Review Summary

3.9 out of 5 4.0 out of 5.0

Room cleanliness 4.0 out of 5.0

Service & staff 4.0 out of 5.0

Room comfort 4.0 out of 5.0

Hotel condition 4.0 out of 5.0

Guest reviews for Derby Mickleover Hotel, BW Signature Collection

5 out of 5

Check in was swift and front desk staff were super polite. Breakfast was fantastic and bed was super comfortable.

Posted by Stuart Terry on 19 Jul 2022

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4 out of 5

Posted by a verified traveller on 1 Jan 2020

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Comment from Hotel Management

9 Jan 2020 by The Hallmark Hotel Derby Mickleover Court Team

Thanks for staying with us. We appreciate any feedback provided.

5 out of 5

All good, no problems, wedding went off we and staff very helpful

Posted by a verified traveller on 5 Oct 2019

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Comment from Hotel Management

6 Oct 2019 by Lisa Taylor

Thank you for taking the time to reveiw your stay. We are glad that you had a memorable stay with your friends and look forward to wecloming you back in the future,

4 out of 5

Posted by a verified traveller on 17 Sep 2019

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Comment from Hotel Management

24 Sep 2019 by Lisa T

Thank you for taking the time to review your stay

3 out of 5

The Executive Twin Room that we booked for was not available upon our check-in so they offered to pay us £15 back and gave us a smaller twin bed room. We asked for a late check out, they quoted £30 but we asked them to waive it as we were not happy that we couldn't have the room that we initially booked so the staff did this as a Complimentary which we thought was reasonable. At the restaurant, for breakfast the staff cleared away our cutlery and coffee as we went for our desserts. As we went back to our table they still didn't realise what they had done. We don't normally like complaining if things are resolved quite quickly and smoothly as we understand that things can go wrong sometimes but for one night stay there were quite a number of issues which we think for a Four Star Hotel can be avoided. (i.e The Airconditioner in the bedroom and the Extractor Fan Vent in the bathroom were very dirty. There were a lot of dirt/sand at the bottom of the Pool.

Posted by a verified traveller on 7 Jul 2019

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Comment from Hotel Management

9 Jul 2019 by Lisa Taylor

we are sorry that your stay did not meet your expectations. We trust once the error in the restaurant was highlighted that the drinks and cutlery were replaced. I shall highlight the aircon unit and bathroom extractor with our head housekeeper, and the pool issues with the leisure manager. Hopefully this will not deter you from returning to us.

5 out of 5

Posted by a verified traveller on 30 Jun 2019

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Comment from Hotel Management

30 Jun 2019 by Kevin Johnson

Thank you very much for the great review score. We're really glad that we have enjoyed your stay with us and hope to welcome you back to the Hallmark Derby Mickleover Court Hotel soon. Kind regards,

5 out of 5

Posted by a verified traveller on 12 May 2019

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Comment from Hotel Management

14 May 2019 by Kevin Johnson

Thank you very much for the brilliant review of the hotel and so glad you enjoyed your stay with us. Kind regards,

1 out of 5

Posted by a verified traveller on 25 Mar 2019

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Comment from Hotel Management

30 Apr 2019 by Kevin Johnson

We are grateful for you taking the time to provide feedback, if you have any suggestions or constructive criticism then please contact the hotel directly we would really appreciate it. We look forward to hearing from you soon. Kindest regards,

2 out of 5

Posted by a verified traveller on 25 Mar 2019

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Comment from Hotel Management

30 Apr 2019 by Kevin Johnson

4 out of 5

Good hotel in a quiet location but not to far away from major roads.

Posted by Petunia, from Teeside on 28 Sep 2018

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Comment from Hotel Management

28 Sep 2018 by Lisa T - Hallmark Mickleover Court

Thank you for taking the time to respond and we are glad that you enjoyed your stay with us. We look forward to welcoming you back again in the future

About the Derby Mickleover Hotel, BW Signature Collection

Location Etwall Road, Derby, England DE3 0XX

Property Features

As a guest of Derby Mickleover Hotel, BW Signature Collection, you'll find an indoor pool, a health club, Access to hot tub, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can unwind with a drink at one of the 4 bars/lounges. WiFi is free in public spaces. A business centre and 9 meeting rooms are available. Event space at this hotel measures 431 square feet (40 square metres) and includes conference space. The business-friendly Derby Mickleover Hotel, BW Signature Collection also features a terrace, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee. This 4-star Derby hotel is smoke free.

1 building
99 guestrooms or units
3 levels
4 bars or lounges
431 sq ft of conference space
40 sq. m of conference space
Built in 1994
Deli
Business facilities
Conference space
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-in
Express check-out
Storage area for luggage
Front desk safe
Terrace
Beauty salon
Bellhop
Lift
No smoking on site
Coffee shop
Dining venue

Family Friendly Amenities

Number of indoor pools - 1
Free WiFi
Snack bar/deli
Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

Train station: Willington Station (7.3 km / 4.5 mi)
Parking: Self parking available for a surcharge

Room Amenities

Derby Mickleover Hotel, BW Signature Collection offers 99 air-conditioned accommodations with coffee/tea makers and a hairdryer. LED televisions come with satellite channels. Bathrooms include a combined bath/shower unit and complimentary toiletries. This Derby hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

In-room dining (24 hours)
LED television
Satellite channels
Coffee maker
Combined shower/bath
Housekeeping (daily)
Hairdryer
Toiletries (free)
Iron and ironing board
Desk
Air conditioning
Ensuite bathroom
Connecting rooms available
Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a to-go breakfast daily from 7 AM to 9:30 AM.

Derby Mickleover Hotel, BW Signature Collection has a restaurant serving breakfast, lunch, dinner and light fare.

24-hour room service is available.

Nearby Activities

An indoor pool and Access to hot tub are on site. Other recreational amenities include a health club and a sauna.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests will receive key retrieval information.

Check-out

Check-out by 11 AM

Payment types

Children and extra beds

Children are welcome.
Rollaway/extra beds are not available.
Cots (infant beds) are not available.

Pet Policy

Pets: GBP 15.00 per pet, per night
Only dogs are allowed
Maximum 1 pets
Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a fire extinguisher and window guards

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and window guards in all accommodation.

Service animals are allowed
Service animals are exempt from fees/restrictions
Comprehensive food waste policy
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Gloves are available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Staffed front desk
Social distancing measures are in place
Contactless check-in is available
No rollaway/extra beds available
No cots (infant beds) available
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Individually-wrapped food options are available
Individually-wrapped food options are available through room service

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for to-go breakfast: from approximately GBP 10.00 per person
Self-parking fee: GBP 4 per day
Pet fee: GBP 15.00 per pet, per night
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

Derby Mickleover Court
Menzies Hotels Derby
Menzies Hotels Derby Mickleover Court
Menzies Hotels Mickleover Court
Menzies Hotels Mickleover Court Hotel
Menzies Hotels Mickleover Court Hotel Derby
Mickleover Court
Mickleover Court Derby
The Menzies Hotel Mickleover
The Menzies Mickleover Court Hotel Derby
Hallmark Hotel Derby Mickleover Court
Hallmark Hotel Mickleover Court
Hallmark Derby Mickleover Court
Hallmark Mickleover Court
Hallmark Hotel Derby Mickleover Court
Derby Mickleover BW Signature Collection
Derby Mickleover Hotel, BW Signature Collection Hotel
Derby Mickleover Hotel, BW Signature Collection Derby
Derby Mickleover Hotel, BW Signature Collection Hotel Derby

You should know

Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.