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The Royal Oak Historic Commercial Inn

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Royal Oak Historic Commercial Inn

Bar (on property)
Exterior detail
Terrace/patio
Free WiFi
Lobby sitting area

Reviews

6.4 out of 10

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi
  • Restaurant
    Restaurant

Explore the area

Map
Rye Road, Cranbrook, England
  • Bodiam Castle
    7 min drive
  • High Weald
    8 min drive
  • Bedgebury National Pinetum and Forest
    13 min drive
  • London (LGW-Gatwick)
    69 min drive

Room options

View all photos for Double Room

Double Room

Double Room

  • Sleeps 2
  • 1 Double Bed

Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

Family Room

Family Room

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

Single Room

  • Sleeps 1
  • 1 Twin Bed

About this property

The Royal Oak Historic Commercial Inn

Hotel in Cranbrook with a restaurant and a bar
This hotel features a restaurant, a bar/lounge, and free self parking. WiFi in public areas is free.
The Royal Oak Historic Commercial Inn offers 10 accommodations with complimentary toiletries. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs or showers. This Cranbrook hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

During your stay at The Royal Oak Historic Commercial Inn, you'll be close to Merriments Gardens. Features include free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast offered for a fee
  • Just a 4-minute drive from Merriments Gardens and 7 minutes from Bodiam Castle
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Free self parking is available.
Guests can enjoy full breakfast for a fee.
Onsite venue - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Breakfast available for a fee: GBP 7.50 per person
  • 1 restaurant
  • 1 bar

Guest services

  • Daily housekeeping

Room amenities

Bathroom

  • Bath or shower
  • Free toiletries
  • Private bathroom

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:30 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 7.50 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Royal Oak Historic Commercial Inn Cranbrook
Royal Oak Historic Commercial Inn
Royal Oak Historic Commercial Cranbrook
Royal Oak Historic Commercial
The Royal Oak Historic Commercial Inn Hotel
The Royal Oak Historic Commercial Inn Cranbrook
The Royal Oak Historic Commercial Inn Hotel Cranbrook

The Royal Oak Historic Commercial Inn Reviews

Reviews

6.4
Rating 10 - Excellent. 7 out of 32 reviews" "
Rating 8 - Good. 8 out of 32 reviews" "
Rating 6 - Okay. 6 out of 32 reviews" "
Rating 4 - Poor. 5 out of 32 reviews" "
Rating 2 - Terrible. 6 out of 32 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

4.8/10

Amenities

5.8/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Will stay again
Stayed when the hotel was being repaired but was warned and have stayed before when it was very good.
Stayed 1 night in Aug 2019

4/10 Poor

russell

Stayed 1 night in Aug 2019

4/10 Poor

russell

Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed in room 9 great view enhanced by the ripped net curtains breakfast good but accross the road is a cafe open seven days a week with full English £4.99 instead of £7.50 in hotel
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
Distinctly average in appearance but expected for the price. Hotel entrance was open but we actually had to check in at the bar, I assume manager (large Eastern European man) was less than welcoming. No thought given to the booking compared to the room given. Double bed room booked, given two single beds on separate sides of the room. This was corrected without enthusiasm. Moved to a room that the bathroom hadn’t been cleaned and smelled. Was told this would be corrected and believe it was. Bed was pretty terrible, shower was as cheap as they come. In the morning we asked about breakfast as there is a dining room with guests happily eating but no mention of it and verbatim were told “No breakfast for you...” went across the road to the cafe and they couldn’t be more welcoming.
Stayed 1 night in Aug 2019

6/10 Okay

Friedrich

Disliked: Staff & service, room comfort
Stayed 1 night in Jul 2019

2/10 Terrible

Rhiannon

Disliked: Cleanliness, staff & service, property conditions & facilities
Not good!
Overall stay wasn’t very good. We had a toilet leak which kept me awake all night. There was no1 around to talk to about this issue. There was no1 around when it came to check out the whole place was closed, there were people waiting for breakfast sat in the dark with the kitchen closed. The milk in the room was also 4months out of date.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness
Position of hotel was perfect with easy access to all of the town
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness
Lots of character, lovely looking old building with beamed bar and nice looking breakfast room
Stayed 1 night in Jul 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019

8/10 Good

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room but no shower rail
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
A very nice inn in a lovely location. Very helpful chef for dealing with a celiac case
Stayed 1 night in Jun 2019

2/10 Terrible

Gloria

Disliked: Cleanliness, property conditions & facilities, room comfort
AVOID - Before you are totally disappointed!
Unfortunately I will not be recommending this hotel to anyone! I/We feel it is badly run, very rundown, messy and not clean! The beds are very uncomfortable. I am afraid to say that the floor looked more comfortable than the bed but given the condition of the floor I did not felt I could sleep on it!. The staff were friendly but we feel the hotel/pub is run by two people who can not possibly cope with the demand of the job. Our bedroom had clear signs of dampness, paint peeling off the walls, the carpet was not hoovered and the windows full of dead creepy crawlies, the bathroom, I better not go there!.Let's say .. It is not what I would expect on any hotel regardless of the costs. I/ we feel that the rate paid of £90.00 per night was FAR TOO expensive due to the standard of the hotel. I hereby suggest for someone with authority to go and measure the level of standards that as a hotel/Inn should be met. We were asked to pay for the room on arrival! - not a problem but I now know WHY??? once you have paid....... you cannot go back! No pictures on the walls, rubbish! in one word - it was not a good experience!. - I can ONLY claim to have been in a HOSTEL! and a poor one! With thanks Gloria
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good recommendation
Excellent value and some surprisingly good food
Stayed 1 night in Jun 2019

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My husband and I are from Liverpool and we're invited to my brothers wedding. I chose this hotel basically because it was the cheapest. I was more than pleasantly surprised when we arrived. The hotel is family run and the owners were just lovely! They made us feel at home instantly. The rooms had everything we needed and were clean, the food was tasty and fresh. We even had problems trying to get a taxi and the owner went out of her way to ask a friend to help out and give us a lift! Very impressed and would definitely book to stay again! Thankyou Nicky and husband! From Leanne and mike. 😊
Stayed 2 nights in May 2019

4/10 Poor

Giles

Disliked: Cleanliness, property conditions & facilities
Disappointing!!
Cobwebs in bathroom ! Curtains paper thin ! Bar staff hopeless ! Many holes in the bath tiles but knowhere to hang the shower head !
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Stayed 1 night in Apr 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room run down and dated. Bed hard and dipped to the middle. No shower but bath with shower head but cannot use as a shower over bath. No sink plug. Toilet roll holder missing off wall. Furnishings dated. Many dead beetles and flies on window sill. Sheets and towels were clean and fresh. No instructions on how to check out. No one about when we left so had to go back to room and left keys in door.
Stayed 1 night in Feb 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
The food in the restaurant was excellent and the ambience and the staff in the bar was great. The room however was disappointing. I realise that it is a heritage uilding and is charming but the beds were really hard and uncomfortable. When we got there although the room was very clean there was not a scrap of loo roll in the room. Despite letting them know it had still not been replaced by the time we had finished dinner and I had to go all the way downstairs again as there was no phone in the room. Also nobody around when we left about 7.30am and it was all dark so we just left the key on the side - slightly bizarre!
Stayed 1 night in Jan 2019

10/10 Excellent

Sarbjit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

6/10 Okay

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
FIRE ALARM WORKS!
I love this pub but this was the first time I had stayed. I booked the double with the picture of the 4 poster bed but got a small double room. It was fine and bed was comfortable so no big deal for us. (Mentioning for those that would be disappointed). However, 2.30 in the morning the fire alarm went off and petrified us as there had been a fire there in the past. Although it only went on for a few minutes it felt like forever as we jumped out of bed and scrambled ourselves together to get out of the building. It didn’t come to that as all went off and all fine. There was a few scramblings around and people talking but it did stop. Anyway, no apology under the door or call the following morning to apologise etc so a little disappointed as I couldn’t sleep after that so feel it was money not well spent. I was lucky that I was with my partner and looked after but not sure I would of been comfortable if I’d of been staying on my own. I get it probably was an accident and all was sorted but an apology would of just been a polite thing to do.
Stayed 1 night in Sep 2018

4/10 Poor

Stephen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No One There at breakfast till gone 9am duvet dirt
Stayed 1 night in Sep 2018

6/10 Okay

Anthony, Bromsgrove

Liked: Cleanliness
Nice hotel.
Comfortable room however, my wife has a dodgy leg and had to climb three stairs. There was no lift so she asked for assistance but the manager was not too happy to help. Breakfast nice however we asked for a poached egg and got a fried egg instead.
Stayed 2 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Very good for the price. Comfortable beds and nice linen and towels but no fresh air as the window would not open
Stayed 1 night in Aug 2018