Rowton Hall Hotel and Spa

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Rowton Hall Hotel and Spa

Indoor pool, open 7 AM to 9 PM, pool loungers
In-room safe, desk, iron/ironing board, free WiFi
Lobby sitting area
In-room safe, desk, iron/ironing board, free WiFi
Indoor pool, open 7 AM to 9 PM, pool loungers

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Gym

Explore the area

Map
Rowton Lane, Rowton, Chester, England, CH3 6AD
  • Grosvenor Park
    7 min drive
  • Eastgate Clock
    7 min drive
  • Roman Amphitheatre
    10 min drive
  • Liverpool (LPL-John Lennon)
    31 min drive

Room options

Double or Twin, Garden View

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Classic Double Room

  • 6 sq m
  • Sleeps 2
  • 1 Double Bed

Superior Double Room

  • 6 sq m
  • Sleeps 2
  • 1 King Bed

Classic Double or Twin Room

  • 6 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

Premier Room

  • 6 sq m
  • Sleeps 2
  • 1 Double Bed

Two Bed Apartment

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Deluxe Apartment

  • 6 sq m
  • Sleeps 2
  • 1 Double Bed

Master Suite

  • 6 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

Rowton Hall Hotel and Spa

Hotel in Chester with a full-service spa and a fitness center
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a steam room are onsite.
Rowton Hall Hotel and Spa offers 37 accommodations with safes and hair dryers. Flat-screen televisions come with satellite channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a steam room, and a fitness center.
Guests can pamper themselves with a trip to the onsite spa, which has 3 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy.
Our customers tell us they can't get enough of the helpful staff at Rowton Hall Hotel and Spa. During your stay, you'll be within walking distance of Crocky Trail. Enjoy features like free WiFi in public areas and free self parking, plus a full-service spa. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Free self parking
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Continental breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Indulge with body treatments, body wraps, or facials at the spa
  • Amenities include a front-desk safe, meeting rooms, and conference space
  • Onsite recreation includes a gym and a steam room
  • 8 minutes by car from Chester City Walls and 9 minutes from Chester Zoo
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Rowton Hall Hotel and Spa offers its guests a full-service spa, an indoor pool, and a steam room. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 172 square feet (16 square meters) and includes conference space. A fitness center, spa services, and a terrace are also featured at the business-friendly Rowton Hall Hotel and Spa. Self parking is free.

This 4-star Chester hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 7:00 AM and 9:30 AM.
Rowton Hall Hotel and Spa has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee weekdays 7:00 AM–9:30 AM: GBP 19.95 for adults and GBP 12.95 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities

Business services

  • Conference space (172 square feet)
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool sunloungers
  • Terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Electric kettle

More

  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately GBP 19.95 for adults and GBP 12.95 for children
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra beds are available only for guests under 12 years old.
Children under 6 years old are not allowed in the pool and leisure facilities.

We should mention

  • Pool access available from 7 AM to 9 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Rowton Hall Hotel Chester
Rowton Hall Hotel
Rowton Hall Chester
Rowton Hall
Rowton Hall Hotel Spa
Rowton Hall And Spa Chester
Rowton Hall Hotel and Spa Hotel
Rowton Hall Hotel and Spa Chester
Rowton Hall Hotel and Spa Hotel Chester

Rowton Hall Hotel and Spa Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 169 out of 362 reviews" "
Rating 8 - Good. 104 out of 362 reviews" "
Rating 6 - Okay. 50 out of 362 reviews" "
Rating 4 - Poor. 25 out of 362 reviews" "
Rating 2 - Terrible. 14 out of 362 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Lovely couple of nights for our wedding anniversary, very enjoyable.
Stayed 2 nights in Sep 2024

8/10 Good

John

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was neat and tidy, staff very friendly. Although the pool was well maintained and deigned very well, I was disappoint with the hot tub being a part of the pool and cold. The room was clean and beds were comfy. Although we didn't dine in the evening there, the full English breakfast was delicious.
Stayed 1 night in Sep 2024

4/10 Poor

Helen

Disliked: Amenities, property conditions & facilities
Sold online as “luxury stay, superior room” . Room ok, nothing luxurious. Dated worn decor, dated bathroom with water damage, dirty shower. Bed very uncomfortable ( maybe personal choice but found it very hard) woken by staff recycling bottles around 11pm, woken again at 6am and 7am by delivery/bin people. Breakfast was good, evening meal average and expensive £5 for a small bowl of chips. Spa is ok but again tired, pool was freezing! Generally pool area ,sauna and steam room felt unloved and grubby. Beautiful grounds and gardens. Left early and cancelled our spa treatments as just felt we’d had enough and didn’t want a cold swim again! Overall not what we’d expected from the website details, very disappointing
Stayed 1 night in Sep 2024

10/10 Excellent

Paul

Business traveller
Liked: Amenities
Fast checkin, welcoming, nice classic feel to the house and room.
Stayed 1 night in Sep 2024

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities
This is our second stay at Rowton Hall in their lovely apartment, huge bed, huge bath and the living space is also enormous and very comfortable…we will be back!
Stayed 1 night in Sep 2024

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Sep 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service, amenities
Disliked: Cleanliness
Stayed for a works trip - the hotel was passable. I felt the room looked tired (paint peeling in bathroom, outdated wallpaper etc) and the shower floor was unclean, the room phone did not work. My bed consisted of two singles pushed together, but there was a gap and level difference in the middle. Inconvenient for women was that the mirror was not near any plugs for hair tools. However, the staff were polite & attentive, the spa was lovely as was the breakfast.
Stayed 1 night in Sep 2024

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and room. Restaurant was a bit plain/institutional but food good.
Stayed 1 night in Aug 2024

10/10 Excellent

Heather

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely spacious bedroom and bathroom. The location of the hotel was great as it was in a quiet area with lovely gardens and parking.
Stayed 2 nights in Aug 2024

8/10 Good

Ross

Stayed 5 nights in Sep 2024

10/10 Excellent

Andy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good size carpark Warm friendly check in, all information given. Stairs to the room took a while to find because I didn't see the sign! Once in a little compact to move about in, shower room was ok. Bed was super comfortable WiFi ok The shower was good Breakfast is not included but can be added if wanted. Evening meal was good Reasonable price and good choices on the menu. Hotel has some lovely gardens set around it . The location is on the outskirts of the city but there are some lovely walks close by. Would stay again if in the area.
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location for our visit
Evening was very noisy as a function was on. Unable to use bar because of this. Unable to use Balcony as overlooked by guests and voices carry so unable to open windows as needed fresh air as room got quite stuffy in warm weather.
Stayed 2 nights in Jun 2024

2/10 Terrible

Verified traveller

Disliked: Staff & service
Great on previous visit, inflexible and dismissive
My wife broke her wrist so we could not attend. The hotel made it clear they wouldnt change the date or be of any help in anyway.
Stayed 1 night in Aug 2024

10/10 Excellent

Donna

Travelled with family
Liked: Amenities, property conditions & facilities
Absolutely lovely people who worked there, lovely food and all was very enjoyable.
Stayed 2 nights in Aug 2024

10/10 Excellent

Charlyne

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great location and lovely hotel
Stayed 1 night in Aug 2024

2/10 Terrible

Ashleigh

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool in the spa was freezing cold. It says a lot when there's more people out of the pool than in the pool. The staff on reception where extremely rude. She asked me to pay even though I had already paid, she booked 1 person in for breakfast when they where two of us staying in a doubke room. Not very approachable or friendly seen as though she is front of house. I waited 10 minutes at the bar to get a drink as there was no one serving so I had to go and find someone. Not very good if you ask me.
Stayed 1 night in Aug 2024

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stop
Great location relaxing hotel with good service. Amazing breakfast
Stayed 1 night in Aug 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Average
Warm welcome from the reception team, great first impression. Bedroom was a bit tired, curtains hanging off the rails and some damp stain and wallpaper coming away in the corners, a bulb out on arrival in the room. Obviously housekeeping manager not checking rooms after they have been serviced. Great bar, restaurant and spa staff. coming down for breakfast at the later time of 9.30am, appeared to be a lack of replenishment of the breakfast area, no pastries, chopped fruit bowl empty, orange juice ran out.
Stayed 1 night in Aug 2024

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Great customer service delivery from reception and bar staff. Room was to a high standard. Disappointed with the food from the bar. I ordered a burger which on the menu included a tomato salad. When it came out no salad but shavings of cucumber, so asked for another one. But made to feel I was in the wrong for pointing this out, when really it was the chefs issue poor checks and balances before food left the kitchen.
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Spa was not cleaned from one day to the next. Changing rooms and showers were dirty. Refills of shampoo and shower gel just left on floor and empty bottles were left on wall. Breakfast was good. Hotel was tired but clean.
Stayed 1 night in Aug 2024

2/10 Terrible

Garry

Disliked: Cleanliness, property conditions & facilities
The room was cold. The shower luke warm. Mould in the bathroom
Stayed 2 nights in Aug 2024

10/10 Excellent

Conni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Val

Travelled with group
Liked: Cleanliness, staff & service
Rowton Hall is set in a quiet area within some lovely grounds. The rooms are spacious but very hot and uncomfortable due to the temperature. Little ventilation due to the windows only being able to open slightly. There was no airconditioning only a fan. The hot water in the bathroom was boiling hot and care had to be taken when using it. My kettle didnt work in my room which I didnt discover until the morning. The veiw from my window was awful. The hotel needs some updating especially in the corridors leading to the rooms. I was looking forward to my stay but overall I was dissapointed with my room.
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay but disappointing breakfast.
Stay was nice and room very nice, but breakfast options la were limited without paying a £5 supplement in things like avocado on toast or a full English. When the too was already close to £200 this seems unreasonable.
Stayed 1 night in Aug 2024

8/10 Good

LAndrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight business trip.
Stayed 1 night in Jul 2024