DoubleTree by Hilton Cheltenham-Cotswolds

4.0 star property

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Photo gallery for DoubleTree by Hilton Cheltenham-Cotswolds

Daily full breakfast for a fee
Terrace/patio
Lobby
Front of property – evening/night
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

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Cirencester Road, Charlton Kings, Cheltenham, England, GL53 8EA
  • Place, Walks With Hawks
    ‪4 min drive‬
  • Place, Cheltenham General Hospital
    ‪5 min drive‬
  • Place, Cheltenham Racecourse
    ‪9 min drive‬

Room options

Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(28 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Single Beds, Non Smoking

7.2 out of 10
Good
(5 reviews)
  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

Room, 1 Double Bed, Non Smoking (Cosy)

9.2 out of 10
Wonderful
(13 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Room, 1 Queen Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Single Bed, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 26 sq m
  • Sleeps 1
  • 1 Twin Bed

Deluxe Room, 1 King Bed, Non Smoking

7.2 out of 10
Good
(5 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 Queen Bed, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 2 Single Beds, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

Deluxe Room, 1 Double Bed, Non Smoking

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Suite, 1 King Bed, Non Smoking (Manor House Suite)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Family Room, 1 King Bed

8.4 out of 10
Very good
(7 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

Family Room, 1 Queen Bed

8.0 out of 10
Very good
(1 review)
  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed

Family King Room

  • Sleeps 2

King Room

  • Sleeps 2

Family Queen Room

  • Sleeps 2

Queen Room

  • Sleeps 2

Accessible King Room

  • Sleeps 2

Junior Suite

  • Sleeps 2

Deluxe King Room With View

  • Sleeps 2

Deluxe Queen Room With View

  • Sleeps 2

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About this property

DoubleTree by Hilton Cheltenham-Cotswolds

Hotel in Cheltenham with a fitness center and a sauna
An indoor pool, a restaurant, and a fitness center are available at this hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
DoubleTree by Hilton Cheltenham-Cotswolds offers 148 air-conditioned accommodations with laptop-compatible safes and safes. This Cheltenham hotel provides complimentary wireless Internet access. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Cribs/infant beds (complimentary) are also available.
An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at DoubleTree by Hilton Cheltenham-Cotswolds. During your stay, you'll be close to Cheltenham Racecourse. Free WiFi in public areas, an indoor pool, and a restaurant are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy international cuisine and garden views while dining at Lakeside Restaurant
  • Full breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 4-minute drive from Cheltenham General Hospital and a few minutes from Cheltenham Playhouse
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
As a guest of DoubleTree by Hilton Cheltenham-Cotswolds, you'll find an indoor pool, a hot tub, a sauna, and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 2874 square feet (267 square meters) and includes conference space. DoubleTree by Hilton Cheltenham-Cotswolds also features a terrace, a garden, and a picnic area. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Cheltenham hotel.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
Lakeside Restaurant - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast and dinner. A children's menu is available.
Lilleybrook Bar - This bar specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured parking on site (GBP 5 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 12.95 to 19.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Lakeside Restaurant
  • Lilleybrook Bar

Things to do

  • 18-hole adjacent golf course
  • Fitness classes
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 2,874 square feet of conference space
  • 9 meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Built in 1848
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Connecting rooms available
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 30
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night, plus a deposit of GBP 15.00 per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 44 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 17 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50.00 per night
  • Breakage deposit: GBP 200.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 12.95 to 19.95 per person
  • Secured self parking fee: GBP 5 per night
  • Pet deposit: GBP 15.00 per night
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number 14492104
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 17 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Doubletree Hilton Cheltenham Hotel
Hotel Cheltenham Park
Doubletree Hilton Cheltenham
DoubleTree By Hilton Cheltenham Charlton Kings
Cheltenham Park Hotel Charlton Kings
Doubletree by Hilton Cheltenham
DoubleTree by Hilton Cheltenham-Cotswolds Hotel
DoubleTree by Hilton Cheltenham-Cotswolds Cheltenham
DoubleTree by Hilton Cheltenham-Cotswolds Hotel Cheltenham

DoubleTree by Hilton Cheltenham-Cotswolds Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 364 out of 1001 reviews
Rating 8 - Good. 346 out of 1001 reviews
Rating 6 - Okay. 166 out of 1001 reviews
Rating 4 - Poor. 86 out of 1001 reviews
Rating 2 - Terrible. 39 out of 1001 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room location and breakfast
Stayed 1 night in Aug 2025

10/10 Excellent

Krishna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Really lovely staff, and pet-friendly! Great stay for us.
Stayed 2 nights in Sep 2025

8/10 Good

Louie

Stayed 1 night in Sep 2025

8/10 Good

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Howa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay, and helpful and friendly staff.
Stayed 2 nights in Aug 2025

10/10 Excellent

Kareen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Serena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel and pool spa facilities, nice touch to receive cookies as we checked in although we had to ask for them! I was surprised to be charged a service charge when ordering drinks at the bar! And the water temp kept changing when showering, didn’t use the restaurant but the clock tower next door offered very reasonably priced meals.
Stayed 3 nights in Sep 2025

8/10 Good

William John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and welcoming staff. Room comfortable and clean with good furniture, large Tv and pleasant outdoor outlook.
Stayed 2 nights in Sep 2025

6/10 Okay

David

Liked: Cleanliness, property conditions & facilities, room comfort

Service Delivery

The hotel and facilities were very good. The staff were excellent and worked very hard to make our stay perfect. However I booked a meal in the restaurant for 20:00 and was still waiting for starter at 21:15. In the end I cancelled the mail course. The following day for breakfast I ordered an omelette and this took over 45 minutes to be served. And finally when checking out it took over 20 minutes due to lack of staff.
Stayed 2 nights in Sep 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were helpful, professional and friendly. The spa was a lovely addition, very quiet and relaxing. Food was good quality and the room was comfy. We really enjoyed our stay
Stayed 1 night in Sep 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Anna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great, property and location good. I didn't manage to get a cookie at check in but would definitely go back.
Stayed 2 nights in Aug 2025

6/10 Okay

Steve

Stayed 4 nights in Aug 2025

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, amenities
Good hotel would stay again if price is right.
Stayed 2 nights in Aug 2025

8/10 Good

Larry

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Large comfortable room with large TV and super shower room/WC. Nice warm pool. Easy access to Cotswolds. All hotel EV chargers out of service. Found fast chargers elsewhere. Room was a long walk from reception: room numbers over 299 a significant walk from reception/ dining/ pool including up and down stairs when going back and forth. My rating is 8 out of 10 overall.
Stayed 2 nights in Aug 2025

8/10 Good

Paul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great stay

Great stay. The shower was not very strong though.
Stayed 2 nights in Aug 2025

8/10 Good

Sheela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need more food options, breakfast was excellent, need better menu for dinner. Bed very comfortable Good internet Good travel access to all locations.
Stayed 2 nights in Aug 2025

10/10 Excellent

Matt

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and the room was great. The staff in the dining room were fantastic and went above and beyond. Well Done.
Stayed 1 night in Aug 2025

8/10 Good

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful members of staff, nice room, great vibe.
Stayed 1 night in Aug 2025

10/10 Excellent

sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay August 2025

Food options at the lounge are limited and the key to the room stopped working. Bed was comfortable
Stayed 3 nights in Aug 2025