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Hotel Marina El Cid Spa & Beach Resort All Inclusive

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Marina El Cid Spa & Beach Resort All Inclusive

Interior
2 outdoor pools, pool loungers
On the beach, white sand, sun-loungers, beach towels
On the beach, white sand, sun-loungers, beach towels
2 outdoor pools, pool loungers

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Restaurant
  • All-inclusive
  • Spa
  • Hot tub
  • Bar
    Bar

Explore the area

Map
Boulevard el Cid Unidad 15, Puerto Morelos, QROO, 77580
  • Arrecife de Puerto Morelos National Park
    9 min walk
  • San Jose Catholic Parish
    3 min drive
  • Puerto Morelos Artists’ Cooperative
    3 min drive
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    29 min drive

Room options

View all photos for Suite, 2 Bedrooms

TV

Suite, 2 Bedrooms

  • 207 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Family Room

Family Room | View from room

Family Room

  • 52 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Queen Murphy Bed

View all photos for Suite (One Bedroom Suite Platinum)

Premium bedding, minibar, in-room safe, desk

Suite (One Bedroom Suite Platinum)

  • 100 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Murphy Bed

View all photos for Junior Suite With Jacuzzi

Premium bedding, minibar, in-room safe, desk

Junior Suite With Jacuzzi

  • 52 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Murphy Bed

View all photos for Suite, 1 Bedroom

Premium bedding, minibar, in-room safe, desk

Suite, 1 Bedroom

  • 100 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Murphy Bed

View all photos for Junior Suite (Junior Suite Platinum)

View from room

Junior Suite (Junior Suite Platinum)

  • 52 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Murphy Bed

View all photos for Studio With Jacuzzi

Studio With Jacuzzi | View from room

Studio With Jacuzzi

  • 53 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Murphy Bed

View all photos for Standard Suite

Premium bedding, minibar, in-room safe, desk

Standard Suite

  • 265 sq m
  • Ocean view
  • Sleeps 7
  • 2 King Beds and 1 Double Bed

View all photos for Luxury Room

View from room

Luxury Room

  • 52 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite

View from room

Junior Suite

  • 51.9 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Murphy Bed

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About this property

Hotel Marina El Cid Spa & Beach Resort All Inclusive

Stylish property on the shore with 2 outdoor swimming pools
Catch some rays at the beach or spend the day relaxing at Hotel Marina El Cid Spa & Beach Resort All Inclusive's full-service spa. Then enjoy a meal at one of the property's 5 restaurants.
Hotel Marina El Cid Spa & Beach Resort All Inclusive offers 500 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. Beds feature premium bedding. A pillow menu is available. Satellite television is provided. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include showers, complimentary toiletries, and hair dryers. Additionally, rooms include irons/ironing boards and ceiling fans. A nightly turndown service is provided and housekeeping is offered daily.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

Our customers tell us they can't get enough of Hotel Marina El Cid Spa & Beach Resort All Inclusive's great location. During your stay, you're just a quick walk from Arrecife de Puerto Morelos National Park. Enjoy features like free breakfast, plus 2 outdoor pools and 5 restaurants.
  • Free buffet breakfast served daily
  • Enjoy Mexican cuisine with ocean views at Hacienda Arrecife, one of the property's 5 restaurants and 2 bars/lounges
  • Take a swim in the 2 outdoor pools or soak in the spa tub
  • Treat yourself to massages, body scrubs, or facials at the spa
  • Services include babysitting, a kid's club, and dry cleaning/laundry
  • Onsite recreation includes a gym, a sauna, and yoga classes
  • Guests have great things to say about the family-friendly amenities and the restaurant
  • Just a 3-minute drive from Puerto Morelos Town Square and 12 minutes from Puerto Morelos Beach
Hotel Marina El Cid Spa & Beach Resort All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

As a guest of Hotel Marina El Cid Spa & Beach Resort All Inclusive, you'll find a full-service spa, a marina, and 2 outdoor swimming pools. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is served daily.

A business center and a meeting room are available. A children's pool, a spa tub, and a fitness center are also featured at the family-friendly Hotel Marina El Cid Spa & Beach Resort All Inclusive.

Smoking is allowed in designated areas at this Colonial Puerto Morelos property.

Guests are served free buffet breakfast daily from 7:00 AM to noon.
Hacienda Arrecife - This poolside restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner.
Alhambra - Overlooking the garden, this buffet restaurant serves breakfast, lunch, and dinner.
El Alcazar - This fine-dining restaurant specializes in Mediterranean cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Reservations are required.
La Marina - Overlooking the ocean, this restaurant specializes in seafood and serves dinner only. Reservations are required.
Tratorria Da'Gulio - Overlooking the garden, this fine-dining restaurant specializes in Italian cuisine and serves dinner only. Reservations are required.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Surfing/body boarding
Windsurfing

Land activities

Bicycling
Fitness facilities
Tennis

Entertainment

Onsite entertainment and activities
Onsite live performances

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Food and drink

  • Free buffet breakfast available daily 7:00 AM–noon
  • 5 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges, 1 swim-up bar and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Hacienda Arrecife
  • Alhambra
  • El Alcazar
  • La Marina
  • Tratorria Da'Gulio

Things to do

  • 2 outdoor pools
  • Fitness classes
  • Children's pool
  • Ecotours
  • Fishing
  • Fitness centre
  • Full-service spa
  • Kayaking
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • A hot tub
  • Surfing/body boarding
  • Windsurfing
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's club
  • Children's pool
  • Free supervised childcare
  • In-room childcare (surcharge)
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • A meeting room

Outdoors

  • Beach loungers
  • Beachfront location
  • Garden
  • Marina on site
  • Pool sunloungers
  • Rooftop terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - on the beach
  • Sauna
  • Spa open daily
  • Hot tub
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 150
  • Low-height plug sockets in bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • Beach towels
  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Marina El Cid Spa & Beach Resort All Inclusive

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Administrative fee: USD 15 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
This property accepts credit cards, debit cards, and cash
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Marina Cid
Marina El Cid Spa Beach Puerto Morelos
El Cid Puerto Morelos
Marina El Cid Spa Beach All Inclusive Puerto Morelos
Hotel Marina El Cid Spa & Beach Puerto Morelos
Hotel Marina El Cid Spa And Beach Resort
ina Cid Inclusive Puerto More
Marina El Cid Spa Beach

Hotel Marina El Cid Spa & Beach Resort All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1057 out of 1869 reviews" "
Rating 8 - Good. 485 out of 1869 reviews" "
Rating 6 - Okay. 189 out of 1869 reviews" "
Rating 4 - Poor. 74 out of 1869 reviews" "
Rating 2 - Terrible. 64 out of 1869 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Meghan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are many things to like. Felt very safe and it’s a family friendly place. If you are a foodie, this isn’t the place for you. Great place to relax and just hang out at the pool.
Stayed 4 nights in Aug 2024

10/10 Excellent

Gabriela Marie

Liked: Cleanliness
Stayed 3 nights in Aug 2024

6/10 Okay

Joana

Travelled with family, Travelled with group
Liked: Cleanliness
Property was nice and clean, but no night life and the beach is horrible.
Stayed 5 nights in Aug 2024

10/10 Excellent

sara

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family resort. Could use a better beach if the option to do so is there.
Stayed 4 nights in Jul 2024

10/10 Excellent

Gennylyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

Ferlyne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was awesome!
Stayed 6 nights in Aug 2024

4/10 Poor

Catruc

Disliked: Cleanliness, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

Deanna Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Staff always great! Make sure to visit Noe at the Marina bar- ask for his special margarita! Marisol at concierge went above and beyond for us too!
Stayed 8 nights in Aug 2024

10/10 Excellent

Sergio Zepeda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All is very good
Stayed 7 nights in Aug 2024

8/10 Good

Ariel

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 7 nights in Aug 2024

2/10 Terrible

OEUT PEOU

Travelled with family, Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
The service from the front desk to servers were poor, especially the front office. They acted like you were bothering them. They are too cheap to give you a Map of the resort. They don't have activities for kids or the pool area. If you have teens they just have a dj at night. The photos online are the new building, if you get el cid, there were hug roaches in room.
Stayed 6 nights in Aug 2024

8/10 Good

Ilona

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful grounds and pools. Loved the variety of restaurants and atmosphere. Amazing service, friendly staff, golf carts to take you around the property, clean and beautiful grounds.., overall great experience. Not the most exciting entertainment. No outside music and shows that is interesting, bright colored and fun. Negative is the playing with heavy volleyballs in the pool where there are children and adults get pretty careless with throwing heavy balls around. I feel it’s unnecessary and unsafe. Pools are for swimming as people go there to relax.
Stayed 10 nights in Aug 2024

10/10 Excellent

Eva Hiu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service of the staff were amazing and very friendly. Lots of different variety of dining options. Great ocean view of the pool. Great to try different restaurants from the three hotels.
Stayed 3 nights in Aug 2024

10/10 Excellent

Xiao dan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for the vacation time with family
Stayed 4 nights in Aug 2024

10/10 Excellent

Peter W

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

Cholavendan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We recently flew to Cancun and had a wonderful stay at the El CID resort. As the tag line goes, pay for 1 but enjoy the benefits of 3 resorts within EL CID. We stayed at the Marina at El CID which is older compared to the Ventus but I am really flattered with the customer service and have only good things to say. For those who travel with young kids or elderly, this is the best place. My mom was on a wheel chair but had no problem accessing around the resort. The staff at EL CID are great and very courteous. They are all super nice and provide the same care for those really tip or who doesn't. The swim up bar is a great plus. As we enjoy the time at the pool, it is so nice to grab a drink and soak in the hot sun at the pool. I am very satisfied and will definitely return.
Stayed 7 nights in Aug 2024

10/10 Excellent

paula Acaso

Liked: Cleanliness, amenities, property conditions & facilities
Very clean. Quiet. Relaxing. Good customer service. Yummy food French restaurant. Albahar restaurant. Italian. Aakat the best.... I will definitely come back. Freddie, carol, Raul is so helpful
Stayed 5 nights in Aug 2024

10/10 Excellent

Urszula

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In general great resort.stuff is amazing and pools and dining is really great. The beach is disappointing- nothing like it should be. AC base was in the room and we need to get to used to the sound. Go there! Really nice additional activities like trips and dolphins ate just next to it
Stayed 8 nights in Jul 2024

10/10 Excellent

bogumila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place . Venus and Ventus Ha much modern . Even if you are staying in Marina you can explore them . Staff and service amazing!!!
Stayed 6 nights in Aug 2024

10/10 Excellent

Martha M

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second time coming to this resort. I was sick for the majority of my trip and was grateful that they have a kids club. Actually, their kids club is probably the best out of all of the resorts I’ve stayed at (including a diamond resort). 10/10 and will definitely be back!
Stayed 8 nights in Aug 2024

2/10 Terrible

marina

Travelled with family
Disliked: Staff & service, property conditions & facilities
The property doesn’t have appropriate beaches. They are unsafe and dirty. Nobody spends time on the beach. My children found a condom near the beach lounger. I injured my toe by rock while entering the ocean. The ocean floor is too rocky and unpleasant!!! We have our room cleaned just 4 times in 7 days! They did not provide a free WiFi service for 3 of us, because it is limited! Instead of two queen bedroom they gave us a room with one queen and one murfee beds, and they called this room as a “Luxury Room”. This Hotel Marina El CID Spa & Beach Resort is sucks!
Stayed 8 nights in Jul 2024

10/10 Excellent

Cathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 5 nights in Jul 2024

8/10 Good

Monica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that for the stay you were able to enjoy all 3 properties. Each were unique. However the biggest issue I had was the lack of a beach that was presented in pictures. The beach was not serene at all and there was a smell from the marina that was overpowering. Tons of rocks in the water.
Stayed 3 nights in Aug 2024

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my fourth trip to Hotel Marina El Cid and it did not disappoint! The grounds are beautiful and the staff is friendly and hospitable. They really go above and beyond. We had a great time and are looking forward to returning!
Stayed 7 nights in Jul 2024

8/10 Good

Stephen

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jul 2024