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"There was an excellent aircon system in a very comfortable bedroom, just a bit noisey from banging doors at night. The English cooked breakfast was a ... " More

By a verified traveller on Mon 26 Aug 2019

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Executive Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Honeymoon Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Classic Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Executive Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Quy Mill Hotel & Spa. During your stay, you'll be close to Addenbrooke's Hospital. Features include free WiFi in public areas and free self-parking, plus 2 bars. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Indulge with body wraps, mud baths or facials at the spa
  • Services include a porter, luggage storage and wedding services
  • On-site recreation includes a gym, a steam room and a sauna
  • 8 minutes by car from University of Cambridge and 10 minutes from Addenbrooke's Hospital
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Quy Mill Hotel & Spa ratings based on 5 Verified Reviews

Review Summary
2.0 out of 5 2.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Quy Mill Hotel & Spa

Everyone (4) Couples (1)
2 out of 5
There was a lot of dust in the room. On the lights of the bedside tables there was that much dust that you could write your name in.

Posted by on 4 Dec 2023

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2 out of 5
Breakfast was terrible and so was lunch from bar menu. Facilities were good in spa. Location good for Anglesey Abbey. Most staff were helpful.

Posted by on 7 Sep 2019

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Comment from Hotel Management

8 Sep 2019 by Zoe Seabright

Thank you for taking the time to leave a review, I do apologise about the issues that have been mentioned and I will be raising this the relevant departments to ensure these getting looked into as soon as possible.

4 out of 5
There was an excellent aircon system in a very comfortable bedroom, just a bit noisey from banging doors at night. The English cooked breakfast was a bit light on contents considering the cost of it! Serving staff did not seem so happy compared with other hotels ive stayed at! Good location with nice pubs down the road for food and drink.

Posted by on 26 Aug 2019

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Comment from Hotel Management

27 Aug 2019 by Zoe

Thank you for taking the time to leave us a review, we hope you enjoyed your stay and come back soon to visit us.

1 out of 5

Posted by on 23 Jul 2019

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Comment from Hotel Management

24 Jul 2019 by Jessica Lister, Reception Manager

Good morning, Thank you for leaving your review, we would like to discuss this further with you so we can address the issues you encountered. Please contact us with your contact telephone number or email address. Kind regards,

1 out of 5

Great staff. So many problems

We had a meal, two main courses sent back once and 1 sent back twice. Kitchen then closed so my partner did not even get a main course at dinner. Hoovering in neighbouring room was an unpleasant wake up call in morning. Keys kept not working and items charged to the wrong room.

Posted by on 19 Mar 2018

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Comment from Hotel Management

21 Mar 2018 by Lauren

Dear Luke, Thank you for leaving your thoughts regarding your recent stay. I have replied to the review you have left on another site, along with a reply to your mother's review. If there is any more I can do following this, then please do get in touch. I apologise once again for the issues that impacted your stay with us.

About the Quy Mill Hotel & Spa, BW Premier Collection

Location Church Road, Cambridge, England CB25 9AF

Renovations + Closures

The following facilities are closed for Christmas Day and New Year's Day:

  • Full-service spa

Property Features

Quy Mill Hotel & Spa offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site, as well as a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. A sauna, a terrace, and multilingual staff are also featured at the eco-certified Quy Mill Hotel & Spa. Free self parking is available. This 4-star Cambridge hotel is smoke free.

  • 51 guestrooms or units
  • 3 levels
  • 2 bars or lounges
  • Conference rooms
  • Deli
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • No smoking on site
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Cambridge North Station (7.5 km / 4.7 mi)
  • Parking: Free self parking

Room Amenities

Quy Mill Hotel & Spa offers 51 accommodations with a safe and free newspapers. Flat-screen televisions come with digital channels. Bathrooms include a shower, complimentary toiletries and hairdryers. This Cambridge hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Ceiling fan
  • Ensuite bathroom
  • Wardrobe or cupboard
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 8:00 AM to 10:30 AM.

The Mill House Restaurant – This restaurant serves breakfast and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a mud bath, a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

  • Mud bath in spa
  • Sauna in spa
  • Hot tub in spa
  • Steam room in spa
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible registration desk
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 20.0 per day.

Pet Policy

  • Pets: GBP 20.00 per pet, per day
  • Only dogs are allowed
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and debit cards. Cash is not accepted.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 11
  • Social distancing measures are in place
  • Contactless check-in is available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately GBP 22.50 per person
  • Pet fee: GBP 20.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quy Mill Hotel Cambridge
  • Quy Mill
  • Quy Mill Hotel Spa
  • Quy Mill Hotel Spa
  • Quy Mill Hotel & Spa Hotel
  • Quy Mill Hotel & Spa Cambridge
  • Quy Mill Hotel & Spa Hotel Cambridge

You should know

  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Awards & Affiliations

Eco-certified property

This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • Green Tourism Programme

National Rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

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