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"Great hotel. Excellent breakfast buffet. worth mentioning is the quality of the bed. Rare to sleep so well away from home. " More

By a verified traveller on Wed 26 Dec 2018

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Club Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superbox

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Suite

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Executive Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they enjoy the helpful staff at Van Der Valk Hotel Brussels Airport. During your stay, you'll be close to NATO Headquarters. Features include free WiFi in public areas, plus a restaurant and a gym.

  • Free WiFi and wired Internet
  • Enjoy Modern European cuisine and garden views while dining at Restaurant Catharina
  • Buffet breakfast served daily for a fee
  • Self-parking and extended parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym and bicycles to rent
  • Just a 3-minute drive from NATO Headquarters and 11 minutes from European Union Parliament Building
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee

Van Der Valk Hotel Brussels Airport ratings based on 10 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Van Der Valk Hotel Brussels Airport

Everyone (8) Couples (1)
5 out of 5

Posted by on 11 Jul 2022

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4 out of 5

Posted by on 6 Jul 2019

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Comment from Hotel Management

9 Jul 2019 by Dorien

Thank you for your review! Looking forward to host you again. Warm regards, Dorien Broothaerts Guest Experience Manager

5 out of 5
Great hotel. Excellent breakfast buffet. worth mentioning is the quality of the bed. Rare to sleep so well away from home.

Posted by on 26 Dec 2018

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Comment from Hotel Management

2 Jan 2019 by Nika Novak

5 stars! Wow, thank you! If you're happy, we're happy :) Hope to see you back at Van der Valk very soon.

1 out of 5
Rude staff, bed not made, missing tv remote, cold shower and pin ball machine located outside my room which created a lot of noise in the middle of the night. DONT STAY HERE - much better places to stay in the area!

Posted by on 7 Sep 2018

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Comment from Hotel Management

12 Sep 2018 by Dorien

Dear Guest, Our Superboxfloor is a bit different from our other rooms. It's a single room with high tech gadgets and luxurious design. A common area with pin ball machine, a music corner and book corner. Do not hesitate to ask for one of other roomtypes. Kind regards, Dorien Broothaerts Guest Experience Manager

4 out of 5

Posted by on 2 Dec 2019

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Comment from Hotel Management

3 Dec 2019 by Dorien

4/5, love it! Dorien Broothaerts Guest Experience Manager

5 out of 5
Frühstück sehr grosszügig. A la carte eher dürftig aber gute Qualität. Zimmer gut und grosszügig, kann aber etwas renoviert und repariert werden.

Posted by on 10 May 2019

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Comment from Hotel Management

15 May 2019 by Sophie Van Brempt - Guest Experience

Dear guest Thank you for sharing this nice feedback. I'm delighted to read that you appreciated your stay in our hotel. We are renovating our hotel. Floors 1-3 have already been renovated. 4-6 are being renovated this year. If you have any questions or suggestions, don't hesitate to contact me! I'm happy to help you. Kind regards Sophie Van Brempt - Guest Experience

1 out of 5
Dusche funktionierte nicht. Bett zu hoch. Fenster konnte nicht einen Spalt geöffnet werden. Allgemein zu klein das Zimmer.etc etc.

Posted by on 20 Apr 2018

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Comment from Hotel Management

24 Apr 2018 by Tamara B. Guest Experience

Dear Guest, We are sorry that your experience with us did not reach your expectations. We can offer you a room where you can open the windows on the first floor (upon availability). Do not hesitate to mention it in your reservation and we will do our best to give you this kind of room for your stay. Have a nice day. Kind regards,

5 out of 5

Un 4 étoiles bien mérité

M.confort et Mme bien-être se sont donnés rendez-vous dans cette hôtel. La chambre est spécieuse, la propreté est aussi au rendez-vous, le petit déjeuner est complet, même s'il manque les yaourts individuels. Et pour finir, une salle de sport bien étudiée pour satisfaire tous les sports même de combat, avec un vue panoramique magnifique. Les petits plus fond aussi leur travail comme les bouteilles d'eau, la musique connectée... Si vous chercher un endroit pour être heureux sans concession, entrez et séjournez dans ce bel hôtel.

Posted by , from paris on 31 May 2017

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Comment from Hotel Management

2 Jun 2017 by Dorien

Cher M Confort et Mme bien-être :-), Merci beaucoup pour votre feedback. Nous espérons pouvoir vous accueillir à nouveau la prochaine fois. Cordialement, Dorien Broothaerts Guest Experience Manager

5 out of 5

Proche de l'aéroport

Accueil de nuit agréable Proposition d'un taxi pour venir nous chercher et navette chauffeur très sympathique Parfait excepté tuyau de douche percé!

Posted by , from B on 16 Jan 2017

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4 out of 5
Pros: Die Nähe zum Flughafen und der kostenlose Schuttle-Service bis 23:00 Uhr waren toll! Hat schnell und einfach funktioniert.
Wir haben zwei Nächte in diesem Hotel verbracht. Das Personal war freundlich und der Flughafen-Transfer ging schnell und unkompliziert.

Posted by on 25 Jul 2016

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About the Van Der Valk Hotel Brussels Airport

Location Culliganlaan 4B, Machelen, 1831

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. Event space at this hotel measures 9784 square feet (909 square metres) and includes conference space. An airport shuttle at scheduled times is available for a fee. A fitness centre, a terrace, and barbecue grills are also featured at the business-friendly Van Der Valk Hotel Brussels Airport. For a fee, parking is available. This 4-star Machelen hotel is smoke free.

  • 1 building
  • 246 guestrooms or units
  • 7 levels
  • Conference rooms
  • 9784 sq ft of conference space
  • 909 sq. m of conference space
  • Built in 2009
  • Deli
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge)

Transport

  • Train station: Diegem Station (1.4 km / 0.8 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking and extended parking available for a surcharge

Room Amenities

Van Der Valk Hotel Brussels Airport offers 246 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature premium bedding. 102-inch plasma televisions come with digital channels. Bathrooms include complimentary toiletries and hairdryers. This Machelen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. Housekeeping is provided on a daily basis.

  • Pillowtop beds
  • Minibar
  • In-room dining (limited hours)
  • Plasma television
  • Digital channels
  • Espresso maker
  • Electric kettle
  • Luxury bedding
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard
  • Toothbrush and toothpaste available
  • Desk chair

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10 AM.

Restaurant Catharina – Overlooking the garden, this restaurant specialises in Modern European cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Hotel Bar & Lounge – On-site bar. Open daily.

Late-night fare is available from room service (during limited hours).

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Golfing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchair-accessible public bathroom
  • Handrails in stairways
  • Wheelchair accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Van Der Valk Hotel Brussels Airport offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 25 per night.

Pet Policy

  • Pets: EUR 25 per pet, per night
  • Only dogs and cats are allowed
  • Weight limit: 11 lb per pet Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Barclaycard and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Contactless check-in is available
  • Carbon monoxide detector
  • Smoke detector
  • Parking height restrictions apply
  • Online penalty collection
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.49 per room, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 27.50 for adults and from EUR 12 for children
  • Airport shuttle fee: EUR 6 per person (one-way)
  • Airport shuttle fee per child: EUR 6 (one-way), (up to 18 years old)
  • Covered self-parking fee: EUR 17.50 per night (in/out privileges)
  • Secured extended parking fee: EUR 12.50 per day
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Brussels Airport Hotel Van Der Valk
  • Hotel Brussels Airport
  • Hotel Brussels Airport Van Der Valk
  • Hotel Van Der Valk
  • Hotel Van Der Valk Brussels Airport
  • Van Der Hotel
  • Van Der Valk Brussels Airport
  • Van Der Valk Brussels Airport Hotel
  • Van Der Valk Hotel
  • Van Der Valk Hotel Brussels Airport
  • Van Der Valk Hotel Brussels Airport Machelen
  • Van Der Valk Brussels Airport Machelen
  • Van r Valk Brussels Machelen
  • Van Der Valk Brussels Machelen
  • Van Der Valk Hotel Brussels Airport Hotel
  • Van Der Valk Hotel Brussels Airport Machelen
  • Van Der Valk Hotel Brussels Airport Hotel Machelen

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

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