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4.1 out of 5

"Lovely soft beds & pillows, very comfortable. Hammam next to the fitness suite was a bonus treat too. " More

By a verified traveller on Sat 03 Aug 2019

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Luxury Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Classic Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed (Prestige)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, 1 King Bed (Separate living area)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Sofitel Brussels Europe. During your stay, you'll be connected to the convention centre and just a quick walk from Albert Borschette Conference Centre. Free WiFi in public areas, a full-service spa and a restaurant are available. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Treat yourself to body treatments, facials or body scrubs at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Just a 3-minute drive from European Union Parliament Building and 8 minutes from La Grand Place
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Sofitel Brussels Europe ratings based on 9 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sofitel Brussels Europe

Everyone (3) Couples (3) Family (1) Other (1)
5 out of 5
Lovely soft beds & pillows, very comfortable. Hammam next to the fitness suite was a bonus treat too.

Posted by on 3 Aug 2019

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5 out of 5

Well located hotel

Pros: Modern, Clean, Attentive staff, Good free WiFi, Lots of attention to detail show.
Cons: If only it had a swimming pool & sauna. (only had a steam room)
Location: EU Commision, Parks: Leopold, Cinquantenaire. Museums: Art & History, Autoworld , Army & Military, Antoine Wiertz, Natural Science. Schuman Metro Stn.
Set in a nice square close to the EU Commission buildings with easy access to buses and the Metro. Lots of green spaces (parks) within a short walking distance. Plenty of bars and restaurants in close proximity. Staff very helpful and attentive. Would definitely stay here again.

Posted by , from Cheshire on 30 Aug 2016

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3 out of 5

Noisy rooms

Staff were very mixed from a very welcoming receptionist, My I think, excellent waitress, Sarah, to a slightly condescending and indifferent concierge. Breakfast is silly money, much better value and service just outside the door. I don't expect to have to wait for a table for breakfast in a 5 star property. Dinner was good but drinks are very expensive. Biggest gripe was the noise from other peoples bathrooms . There is not much point in putting up a do not disturb sign on your door if you hear them cleaning the room above and beside you. Also , staff entered the room on two occasions without knocking. However, the location is excellent, 10 euro to Grand Place in taxi and nice square full of restaurants just outside the door.

Posted by on 7 Oct 2014

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4 out of 5
Hyvä hotelli. Kaikki ok.

Posted by on 21 Sep 2021

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Comment from Hotel Management

17 Oct 2021 by Laurence

Dear Mr. Petri, First of all I would like to thank you for your loyalty towards the Sofitel Brussels Hotel. We very much appreciate your comments regarding your recent stay in our property and we are very gratefull that you have taken the time to share your experience with us. It is always a pleasure to receive positive feedback. Please rest assure that I will share your comments with our team and more particulary our reservation department. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laurence Guest Relation Manager

5 out of 5
Sehr gute Lage im Europaviertel, 800m zur Metro (Schuman). Direkt am Place Jourdan gibt es zahlreiche Restaurants, aber auch einen Supermarkt. Zimmer waren groß und sehr gut ausgestattet. Bad hatte eine tolle Regendusche. Fenster waren hellhörig, was bei Zimmerausrichtung zum Place Jourdan hin schon gestört hat.

Posted by on 21 Aug 2019

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2 out of 5
Très forte déconvenue car hôtel en rénovation sans que nous en ayons été avertis. Bar et restaurant banalement aménagés dans une salle de conférence, pas de hammam, travaux en cours. Petit déjeuner très en-dessous des prestations habituelles des Sofitel que nous avons pu connaître. Séjour très décevant malgré un personnel aimable à l'accueil.

Posted by , from Suisse on 6 Jan 2019

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3 out of 5
Aamiainen oli pettymyys. Aamiainen on 10:30 asti tarjolla mutta kun kävin 9:10 aikaan aamupalalle buffa oli lähes tyhjä vaikka ravintolassa oli ainoastaan 3 pöydä ruokailemassa. Maksoin silti 29€ tyhjästä!! En todellakaan suosittele!!

Posted by , from Espoo on 1 Sep 2018

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5 out of 5

Un tout petit bémol

Nous n'avons pas pu profiter du SPA car nous avions oublié nos maillots de bain. L'hôtel pourrait proposer à l'achat des maillots de bain ordinaires pour dépanner Cordialement Stėphane

Posted by on 8 Oct 2014

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5 out of 5

Parasta Brysselissä

Täydellinen valinta viiden tähden hotelliksi. Kaikki toimii kuten pitää ja palvelukäsite hallussa koko talossa: SUOSITTELEN!

Posted by on 13 Jul 2013

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About the Sofitel Brussels Europe

Location Place Jourdan 1, Brussels, 1040

Property Features

Sofitel Brussels Europe offers its guests a full-service spa and a health club. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Business amenities include a business centre and 12 meeting rooms. A rooftop terrace, a library, and multilingual staff are also featured at the luxury Sofitel Brussels Europe. For a fee, parking is available. Smoking is allowed in designated areas at this 5-star Brussels hotel.

  • 149 guestrooms or units
  • 7 levels
  • Conference rooms
  • Deli
  • Terrace on the roof
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Mouterij/Germoir Station (1 km / 0.6 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Sofitel Brussels Europe offers 149 accommodations with iPod docking stations and minibars. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Bathrooms include baths or showers with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and designer toiletries. This Brussels hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and safes. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Deep-soaking bath
  • Minibar
  • iPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Bath or shower
  • Rainfall showerhead
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 11:00 AM.

Sofitel Brussels Europe has a restaurant serving breakfast, lunch and dinner.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Mountain biking nearby
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Golfing nearby
  • Scooter/moped rentals nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is open daily.

  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 50.0 per stay.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 40 per pet, per night
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher, a security system and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Annual carbon offsets
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Contactless check-out is available
  • Security system
  • Staffed front desk
  • Children stay free - maximum age 12
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Carbon monoxide detector
  • Smoke detector
  • Children stay free
  • Number of children who can stay free - 2
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.24 per room, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 35 per person
  • Valet parking fee: EUR 35 per night
  • Nearby parking fee: EUR 30 per day (1640 ft away)
  • Pet fee: EUR 40 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between midnight and 5:00 AM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 50.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sofitel Brussels Europe
  • Sofitel Hotel Brussels Europe
  • Brussels Sofitel
  • Sofitel Brussels Europe Hotel Etterbeek
  • Sofitel Brussels Europe Hotel
  • Sofitel Europe Hotel
  • Sofitel Europe
  • Accor Brussels Europe
  • Brussels Sofitel
  • Sofitel Brussels Europe Hotel
  • Sofitel Brussels Europe Brussels
  • Sofitel Brussels Europe Hotel Brussels

You should know

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Awards & Affiliations

Eco-certified property

This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • Green Key (Foundation for Environmental Education)

National Rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 5 stars.

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