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Hilton Sorrento Palace

4.0 star property

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Photo gallery for Hilton Sorrento Palace

Exterior
Junior Suite, 1 King Bed, Sea View | View from room
Front of property
Point of interest
Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Gym
  • Parking available
  • Pool
  • Breakfast included

Explore the area

Map
Via Sant' Antonio 13, Sorrento, NA, 80067
  • Sorrento Cathedral
    ‪8 min walk‬
  • Villa Fiorentino
    ‪9 min walk‬
  • Deep Valley of the Mills
    ‪9 min walk‬
  • Sorrento (RRO-Sorrento Heliport)
    ‪15 min walk‬

Room options

View all photos for Superior Room, 2 Single Beds

View from room

Superior Room, 2 Single Beds

  • Hill view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed, Sea View

Junior Suite, 1 King Bed, Sea View

Junior Suite, 1 King Bed, Sea View

  • 50 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Single Room

Minibar, in-room safe, desk, blackout curtains

Single Room

  • 15 sq m
  • Hill view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Quadruple Room

Superior Quadruple Room

Superior Quadruple Room

  • 45 sq m
  • Hill view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Executive Quadruple Room, Sea View

Executive Quadruple Room, Sea View

Executive Quadruple Room, Sea View

  • 50 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds

View all photos for Triple Superior Garden view

Triple Superior Garden view

Triple Superior Garden view

  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Executive Room, 1 King Bed, Sea View

Executive Room, 1 King Bed, Sea View

Executive Room, 1 King Bed, Sea View

  • 50 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Sea View

Superior Room, 1 King Bed, Sea View

Superior Room, 1 King Bed, Sea View

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

  • 24 sq m
  • Hill view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Triple Room

Superior Triple Room

Superior Triple Room

  • 33 sq m
  • Hill view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Superior Triple Room, Sea View

Superior Triple Room, Sea View | Living area

Superior Triple Room, Sea View

  • 33 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Suite Garden

Suite Garden | Living area

Suite Garden

  • Sleeps 3
  • 1 King Bed

View all photos for Executive Triple Room, Sea View

Executive Triple Room, Sea View

Executive Triple Room, Sea View

  • 45 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Living area

Executive Suite, 1 King Bed

  • 75 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Triple Room

Minibar, in-room safe, desk, blackout curtains

Family Triple Room

  • 33 sq m
  • Hill view
  • Sleeps 3
  • 1 Twin Bed and 1 King Bed

View all photos for Deluxe Triple Room, Sea View

Deluxe Triple Room, Sea View

Deluxe Triple Room, Sea View

  • 45 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Suite, 1 King Bed (Surya)

Suite, 1 King Bed (Surya) | Bathroom

Suite, 1 King Bed (Surya)

  • 110 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Garden View

Superior Room, 1 King Bed, Garden View

Superior Room, 1 King Bed, Garden View

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

  • Hill view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Quadruple Room, Sea View

Deluxe Quadruple Room, Sea View

Deluxe Quadruple Room, Sea View

  • 50 sq m
  • Sea view
  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

View all photos for Family Triple Room, Garden View

Family Triple Room, Garden View

Family Triple Room, Garden View

  • 33 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Sea View

Deluxe Room, 1 King Bed, Sea View

Deluxe Room, 1 King Bed, Sea View

  • 40 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

Similar properties

Sun deck

So' Lifestyle Hotel Sorrento

  • Pool
  • Pet-friendly
  • Free WiFi
  • Air conditioning
4.4 out of 5, Excellent, (56)
The price is €92
for 1 room
includes taxes & fees
6 Mar - 7 Mar
So' Lifestyle Hotel Sorrento

About this property

Hilton Sorrento Palace

Luxury resort with free breakfast connected to the convention center in Sorrento
This resort features an indoor pool, a restaurant, and a 24-hour fitness center. Free full breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a snack bar/deli, and a rooftop terrace are onsite.
Hilton Sorrento Palace offers 335 air-conditioned accommodations with minibars and safes. 40-inch LCD televisions come with satellite channels. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

An indoor pool, a children's pool, and a seasonal outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Our customers tell us they can't get enough of the helpful staff at Hilton Sorrento Palace. During your stay, you'll be connected to the convention center, and just a quick walk from Sorrento Cathedral. Free breakfast, free WiFi in public areas, and an indoor pool are available.
  • Free full breakfast served daily
  • Free WiFi in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • WiFi for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the indoor and seasonal outdoor pools
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes tennis courts, a 24-hour gym, and bike rentals
  • Guests have great things to say about the location and the helpful staff
  • 0.8 mi (1.3 km) from Sorrento Beach and 2.1 mi (3.4 km) from Baths of Queen Giovanna
Hilton Sorrento Palace offers its guests a seasonal outdoor pool, a children's pool, an indoor pool, and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 24 meeting rooms. Event space at this resort measures 90352 square feet (8394 square meters) and includes a conference center. A rooftop terrace, spa services, and a vending machine are also featured at the luxury Hilton Sorrento Palace. You'll have access to the indoor pool and outdoor pool at a partner property. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Sorrento resort.

Guests are served free full breakfast daily from 7:00 AM to 10:00 AM.
Hilton Sorrento Palace has a restaurant on site.
Pagoda Pool Bar - This bar is located by the pool. Open daily.
L'agrumeto barbecue and m - This restaurant overlooks the garden and specializes in Italian cuisine. Reservations are required. Open daily.
24-hour room service is available.

Languages

Dutch, English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: WiFi (EUR 9.9 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 17 per day)
  • Valet parking on site (EUR 17 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Street parking available

Food and drink

  • Free full breakfast available daily 7:00 AM–10:00 AM
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Pagoda Pool Bar
  • L'agrumeto barbecue and m

Things to do

  • 24-hour fitness centre
  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • Bike rentals
  • Bike tour information
  • Children's pool
  • Indoor pool
  • Padel court
  • Playground
  • Private winery tours
  • Seasonal outdoor pool
  • Spa services
  • Tennis

Family friendly

  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • Children's pool
  • Indoor pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (90352 square feet of space)
  • Meeting rooms - 24

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 90
  • Pool access ramp on site
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 74
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

More

  • Designated smoking areas
  • Fireplace in reception
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Local maps
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property’s seasonal indoor pool is open November-March.

Renovations and closures

The following facilities or services will be unavailable from January 3 2025 to March 31 2025 (dates subject to change):
  • One of the swimming pools
The following facilities will be closed during the autumn:
  • One of the dining venues
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for EUR 50 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 0.00 per person, per night, up to 7 nights. This tax does not apply to children under 18 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: EUR 9.9 per 24-hour period (rates may vary)
  • Self parking fee: EUR 17 per day
  • Valet parking fee: EUR 17 per day
  • Crib (infant bed) fee: EUR 50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
This property charges a 10% service fee to food and beverage purchases on site.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in October.
  • Reservations are needed for massage services. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • One child stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hilton Palace
Hilton Palace Hotel
Hilton Palace Hotel Sorrento
Hilton Palace Sorrento
Hilton Sorrento
Hilton Sorrento Palace
Palace Hilton Sorrento
Sorrento Hilton
Sorrento Palace
Sorrento Palace Hilton
Hilton Sorrento Palace Hotel Sorrento
Hilton Sorrento Palace Hotel
Hilton Sorrento Palace Resort
Hilton Sorrento Palace Sorrento
Hilton Sorrento Palace Resort Sorrento

Hilton Sorrento Palace Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 565 out of 1000 reviews
Rating 8 - Good. 302 out of 1000 reviews
Rating 6 - Okay. 86 out of 1000 reviews
Rating 4 - Poor. 32 out of 1000 reviews
Rating 2 - Terrible. 15 out of 1000 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

MITRA, Vancouver

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property and room. Didn't have coffee maker in room though.
Stayed 4 nights in Nov 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, a great stay with decent value for the money.
Stayed 4 nights in Oct 2024

10/10 Excellent

Arleigh, San Leandro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Jade

Stayed 3 nights in Oct 2024

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

6/10 Okay

Lisa

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
pretty view. frescos nice on walls..walkable to town
Stayed 6 nights in Sep 2024

10/10 Excellent

carrie

Stayed 3 nights in Sep 2024

8/10 Good

Sidharth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

4/10 Poor

Gabriel

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The buffet was cold.
Stayed 2 nights in Oct 2024

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
We had the wonderful experience. Daniel was amazing in arranging our family and assisting us as needed despite our complex requests.
Stayed 1 night in Oct 2024

10/10 Excellent

Francis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very nice, staff was professional.
Stayed 3 nights in Sep 2024

10/10 Excellent

Idilio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2024

10/10 Excellent

Philomena

Stayed 3 nights in Sep 2024

10/10 Excellent

Calvin, Cypress

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is in the perfect location within walking distance to restaurants and shopping. The hotel also had free breakfast and options for onsite dining.
Stayed 5 nights in Sep 2024

8/10 Good

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was a good stay. The hotel seems to be a bit much for Sorrento, Italy, And to me was too Americanized. The food was very average for Italy. Breakfast was spectacular, but I couldn’t find a good cup of coffee. All the coffee wasn’t good. Also, another turn off was the smell in the hallway outside our room. I think it’s a cleaning product odor, combined with the heat from the sun, and poor ventilation in the area. Otherwise it was nice.
Stayed 2 nights in Sep 2024

2/10 Terrible

Amy

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The photos and description of this location are completely false. The pool was locked up with a chain. The halls and areas were empty and not inviting at all, the front desk person who checked us in was rude and not helpful. The whole thing was terrible. For the rate and expected experience, this should have been way better.
Stayed 2 nights in Sep 2024

10/10 Excellent

Allison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness, very comfortable bed and spacious room. Facilities beautiful. Quick and easy check in
Stayed 2 nights in Sep 2024

10/10 Excellent

ANAS

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful resort with amazing amenities, gorgeous view. Close to city center. Very clean. Wish I had more time there.
Stayed 2 nights in Sep 2024

10/10 Excellent

Shana, Whitchurch-Stouffville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!! Best location for an amazing time in sorrento!!
Stayed 4 nights in Sep 2024

10/10 Excellent

Amer, Valencia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

6/10 Okay

Mandy

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Customer service at both the front desk and breakfast area was disappointing. Hotel rooms very outdated and not a 4 star hotel!
Stayed 4 nights in Sep 2024

4/10 Poor

Nathan

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Stefan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a bit out of central Sorrento but worth it, great view easy enough to get to!
Stayed 4 nights in Aug 2024

8/10 Good

Nancy

Liked: Cleanliness
Stayed 4 nights in Aug 2024