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Deluxe Triple Room, Sea View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed (Surya)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Triple Room

Bed Count 1 Twin Bed Maximum Occupancy 3 Max

Executive Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Room, 1 King Bed, Garden View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Hilton Sorrento Palace. During your stay, you'll be connected to the convention centre and just a quick walk from Sorrento Cathedral. Free breakfast, free WiFi in public areas and an indoor pool are available.

  • Free full breakfast served daily
  • Free Wi-Fi in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • WiFi for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor and seasonal outdoor pools
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes tennis courts, a 24-hour gym and a playground
  • Guests have great things to say about the helpful staff and the location
  • 0.8 mi (1.3 km) from Sorrento Beach and 2.1 mi (3.4 km) from Baths of Queen Giovanna

Hilton Sorrento Palace ratings based on 6 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hilton Sorrento Palace

Everyone (2) Couples (1) Family (2) Friends (1)
5 out of 5

Excellent service, very prompt and helpful.

Lovely hotel, breakfast was good but shame there was no hash browns! Had one evening meal which was excellent, chocolate dessert one of the best I’ve tasted.

Posted by , from Devon, England on 10 Aug 2018

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4 out of 5

Wishwe could have stayed longer!

We spent 4 nights at the Hilton, visiting Sorrento for a wedding. The hotel upgraded us on our arrival to a garden view room and the cot that we had been worried about was perfect place and made in our room. The staff were friendly and could not do enough to help. The pools were fantastic and the breakfast gorgeous. The hotel was located within walking distance from the centre of Sorrento and this was great. We have one suggestion and that is a light on the balcony as this was our only place to go when the baby was asleep in the room and we couldn't see each other!! Thank you.

Posted by on 13 Aug 2013

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4 out of 5

Our Hotel of Choice

The Hotel is central for all Travel requirements,Bus and station only 20 mins away.Take the open top bus trip around the CAPE with stunning views of Capri and Amalfi coast.Train to Castellammare station and cable car (on Platform too) to Mount FAITO (cool at 1500m) with stunning views of Vesuvio and Pompeii.Avoid visiting Possitano on a Saturday as getting the bus back has a tedious wait('scrum for seats'in August).Do go tho to Rivello via Amalfi and start as early as possible, see Rivello first then catch the bustling town of Amalfi or just sit on the beach!Capri Via Jet ferry 21 euro return inc Kids over 12,a Must but take buses to Blue Grotto 1.40 Euro each leg via Ana Capri... (walk through quaint streets there,Chair lift to Mountain views)....120 euro By Taxi!!! In Sorrento Visit the Foreigner's Club for an Evening meal and Fantastic Vistas.Expect to pay 30 euro per head virtually every where for two courses and some Vino.Great Holiday, Great Weather, Great Hotel....Just Go!!

Posted by on 25 Aug 2010

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4 out of 5

Hilton So So

this hotel works best in comparison to everything else along the coast. It has space and air and is good value for money. but maybe it has to do with the local attitudes or lack of staff training. 6 people behind reception, but none will look up and even acknowledge the guest arrival.... and it did not happen only the once, restaurant menu about as short as can be. given the cuisine of the area, the choices are way off beam. I would say Hilton can do much better.

Posted by on 24 Oct 2013

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4 out of 5

Posted by on 25 Jun 2019

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5 out of 5

Tykkäsimme

Tämä oli jo kolmas matkamme Sorrentoon, mutta ensimmäinen majoittuminen paikallisessa Hiltonissa. Olimme iloisesti yllättyneitä, kun huomasimme, että parvekkeeltamme näkyi sekä vuorta että Napolinlahtea - ja Vesuvius lahden takana. Tätä maisemaa tuli siten ihailtuakin heti aamusta heräämisen jälkeen, lepotaukojen yhteydessä päivällä ja vielä viimeiseksi illalla. Päivällisen söimme iltaisin hotellin ravintolan terassilla, ja siinä yhteydessä saimme ihailla illan tummumista ja valojen syttymistä lahden rannoilla. Huone oli siisti, palvelu ystävällistä ja ruoka hyvää. Jään erityisesti kaipaamaan hotellin aamiaistarjoilua mittatilaustyönä valmistettuine munakkaineen ja krepseineen. Viimeisenä päivänä otin useita valokuvia hotellin seinäfreskoista ja muista taideteoksista muistoksi itselleni ja esitelläkseni niitä tutuille.

Posted by on 11 Sep 2015

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Renovations + Closures

The following facilities will be closed during the autumn:

  • One of the dining venues
  • Swimming pool

Property Features

Hilton Sorrento Palace offers its guests a seasonal outdoor pool, a kids' pool, an indoor pool, and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and 24 meeting rooms. Event space at this hotel measures 90352 square feet (8394 square metres) and includes a conference centre. A rooftop terrace, spa services, and a vending machine are also featured at the luxury Hilton Sorrento Palace. You'll have access to the indoor pool and outdoor pool at a partner property. Parking is available for a fee. Smoking is allowed in designated areas at this 4-star Sorrento hotel.

  • 1 building
  • 335 guestrooms or units
  • 11 levels
  • 90352 sq ft of conference space
  • 8394 sq. m of conference space
  • Built in 1981
  • Full breakfast (free)
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis courts - 1
  • Snack bar/deli
  • Laundry facilities
  • In-room childcare (surcharge)
  • Playground on site

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Sorrento Station (1.2 km / 0.7 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hilton Sorrento Palace offers 335 air-conditioned accommodations with minibars and a safe. 40-inch LCD televisions come with satellite channels. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Coffee maker
  • Combined shower/bath
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served a free full breakfast daily from 7:00 AM to 10:00 AM.

Hilton Sorrento Palace has a restaurant on site.

Pagoda Pool Bar – This bar is located by the pool. Open daily.

L'agrumeto barbecue and m – This restaurant overlooks the garden and specialises in Italian cuisine. Reservations are required. Open daily.

24-hour room service is available.

Nearby Activities

An indoor pool, a children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Canoeing nearby
  • Snorkelling nearby
  • Parasailing nearby
  • Motor boating nearby
  • Surfing/bodyboarding nearby
  • Mountain biking nearby
  • Skydiving nearby
  • Windsurfing nearby
  • Horse riding nearby
  • Playground on site
  • Boat tours nearby
  • Marina nearby
  • Mountain climbing nearby
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Swimming nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool access ramp on site
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

This property’s seasonal indoor pool is open November-March.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 50 per night.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old.

This property accepts credit cards, debit cards and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property charges a 10% service fee to food and beverage purchases on site.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, debit cards and cash.

  • One child stays free
  • Staffed front desk
  • Children stay free - maximum age 0
  • No rollaway/extra beds available
  • LGBTQ friendly
  • Children stay free
  • Debit cards
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 0.00 per person, per night, up to 7 nights. This tax does not apply to children under 18 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: EUR 9.9 per 24-hour period (rates may vary)
  • Self-parking fee: EUR 17 per day
  • Valet parking fee: EUR 17 per day
  • Crib (infant bed) fee: EUR 50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Palace
  • Hilton Palace Hotel
  • Hilton Palace Hotel Sorrento
  • Hilton Palace Sorrento
  • Hilton Sorrento
  • Hilton Sorrento Palace
  • Palace Hilton Sorrento
  • Sorrento Hilton
  • Sorrento Palace
  • Sorrento Palace Hilton
  • Hilton Sorrento Palace Hotel Sorrento
  • Hilton Sorrento Palace Hotel
  • Hilton Sorrento Palace Hotel
  • Hilton Sorrento Palace Sorrento
  • Hilton Sorrento Palace Hotel Sorrento

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in October.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

This property has received its official star rating from the local rating authority.

  • Country specific national/official rating the local rating authority
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