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Novotel Brussels off Grand'Place

4.0 star property

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February 2025
March 2025

Photo gallery for Novotel Brussels off Grand'Place

Lobby
Lobby sitting area
Exterior
Breakfast, lunch, dinner served; al fresco dining
Executive Room, 1 Double Bed

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • Gym
  • Room service

Explore the area

Map
120 Rue Du Marche Aux Herbes, Brussels, 1000
  • Galeries Royales Saint-Hubert
    ‪1 min walk‬
  • La Grand Place
    ‪3 min walk‬
  • Brussels City Hall
    ‪3 min walk‬
  • Brussels (BRU-Brussels - National)
    ‪22 min drive‬

Room options

View all photos for Superior Room (1 Double Bed with 2 Single Sofa Beds)

Superior Room (1 Double Bed with 2 Single Sofa Beds)

Superior Room (1 Double Bed with 2 Single Sofa Beds)

  • 30 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Sofa Beds

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 Double Bed

Executive Room, 1 Double Bed

Executive Room, 1 Double Bed

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed with Sofa bed

Minibar, in-room safe, blackout curtains, soundproofing

Superior Room, 1 Double Bed with Sofa bed

  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Similar properties

Front of property – evening/night

ibis Brussels off Grand Place

Pet-friendly
Free WiFi
Air conditioning
Breakfast available
4.4 out of 5, Excellent, (1002)
The price is €177
for 1 room
includes taxes & fees
15 Feb - 16 Feb
ibis Brussels off Grand Place

About this property

Novotel Brussels off Grand'Place

Hotel with a fitness center, steps from La Grand Place
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, concierge services, and dry cleaning. Housekeeping is available on request.
Novotel Brussels off Grand'Place offers 140 accommodations with minibars and safes. LCD televisions come with satellite channels.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Children under 13 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the sightseeing around Novotel Brussels off Grand'Place. During your stay, you're just a quick walk from La Grand Place. Free WiFi in public areas, a restaurant, and a gym are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the proximity to shopping
  • Steps from La Grand Place and 10 minutes by foot from Royal Palace of Brussels
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A fitness center, a vending machine, and multilingual staff are also featured at Novotel Brussels off Grand'Place.

This 4-star Brussels hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM.
Gourmet Bar - This brasserie serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Room service is available.

Languages

Dutch, English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Height restrictions apply for on-site parking
  • Off-site parking within 164 ft (EUR 25 per day)

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends: EUR 26 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Gourmet Bar

Things to do

  • Fitness centre

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 80
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 84
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board (on request)
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in fee: EUR 35
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 35
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.24 per room, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 26 per person
  • Nearby parking fee: EUR 25 per day (164 ft away)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 35 (subject to availability)
  • Late check-out fee: EUR 35 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Novotel Brussels Grand Place Hotel Brussels
Novotel Brussels off Grand'Place Hotel
Novotel off Grand'Place Hotel
Novotel Brussels off Grand'Place
Novotel off Grand'Place
Novotel Brussels off Grand'Place Hotel
Novotel Brussels off Grand'Place Brussels
Novotel Brussels off Grand'Place Hotel Brussels

Novotel Brussels off Grand'Place Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 570 out of 1003 reviews" "
Rating 8 - Good. 306 out of 1003 reviews" "
Rating 6 - Okay. 84 out of 1003 reviews" "
Rating 4 - Poor. 31 out of 1003 reviews" "
Rating 2 - Terrible. 12 out of 1003 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Paula

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location - walkable to all main attractions and sights.
Stayed 3 nights in Oct 2024

6/10 Okay

SANDRA

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
What you pay for is just the view of the square if you get a room, the carpet is old and dirty, the water pipe is full when the water falls, the towels are horrible they scratch you when you dry yourself, the hotel is very expensive for what it offers.
Stayed 4 nights in Oct 2024

8/10 Good

Barrett

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for train traveller
It’s really near to Brussels Central station. When I arrived there around 9:30, I could easily found a restaurant also, I could get back to hotel quickly
Stayed 1 night in Oct 2024

4/10 Poor

Sami

Travelled with partner
Disliked: Property conditions & facilities
Location is great. Rooms are dark, light is very dim, can not tell if the carpet is clean, the sink was not draining properly, the mini bar was not cold enough, the shower water flow is slow, the shower height is not enough and needs to step up to get to the shower. No longer having a Nespresso bar. Breakfast quality is below standard. Quality of place is worse than previous 2 years.
Stayed 6 nights in Oct 2024

6/10 Okay

Lien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Receptionists/concierge were all great! We booked for 3 adults. We were provided 3 free bottles of water the first day in the room. 3 coffee cups w/spoons all laid out ready to use. It was very nice and convenient to have a Nespresso and an electric kettle for hot water. Wish they provided 3 slippers and bath robes as well. Our room was in the basement so it was kind of cold. The temperature control was locked so we can’t change the temperature to make it more comfortable. I had to pay over $20 more on local taxes at the property than what was quoted to me through Expedia. Otherwise, it was in a very convenient location with plenty to see, do, and eat within walking distance.
Stayed 2 nights in Oct 2024

6/10 Okay

Benedicto

Travelled with partner
Disliked: Amenities, property conditions & facilities
Air Conditioning did not work. We had to open the window and the surroundings was noisy.
Stayed 3 nights in Oct 2024

10/10 Excellent

Paola

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for a short stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Jan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, great location!
The hotel is very nice - located in the heart of Brussels historic distric. The staff is very helpful and the hotel is like new. Highly recommend!!
Stayed 4 nights in Oct 2024

10/10 Excellent

Chynna Joyce

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Right in the Centre of Grand Place
Great place to stay as we were right in the centre. Amenities were closer so was the train station. Everything is within walking distance! Rooms were clean and cozy. The only issue we had is that we couldn't get the thermostat to work properly and the charging stations (usb-port) besides the bed were out of order. Other than that, we had a great time!
Stayed 3 nights in Oct 2024

10/10 Excellent

Keanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 3 nights in Oct 2024

10/10 Excellent

Michel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great hotel in a great location!
Stayed 1 night in Sep 2024

8/10 Good

Michelle

Business traveller
Convenient for central station
Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Youssef

Stayed 1 night in Sep 2024

8/10 Good

Joseph

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities
We lived in Brussels and just wanted to be near the GP.
Stayed 4 nights in Sep 2024

4/10 Poor

ITURIEL CARDENAS

Travelled with family
Disliked: Cleanliness, staff & service
DO NOT STAY HERE!! the room carpet and the chairs in my room were very dirty, the walls had many stains and scratches, and everything looks poorly maintained. Front desk staff was inexperienced and not very willing to help, my room had a broken AC and took them two days to fix it. On the other hand, the location is great, just few minutes from Great Place and Central Station, but there are 2 or 3 hotels next door to choose from.
Stayed 3 nights in Aug 2024

4/10 Poor

ITURIEL CARDENAS

Travelled with family
Disliked: Cleanliness, staff & service
DO NOT STAY HERE!! the room carpet and the chairs in my room were very dirty, the walls had many stains and scratches, and everything looks poorly maintained. Front desk staff was inexperienced and not very willing to help, my room had a broken AC and took them two days to fix it. On the other hand, the location is great, just few minutes from Great Place and Central Station, but there are 2 or 3 hotels next door to choose from.
Stayed 1 night in Aug 2024

10/10 Excellent

Marilyn Patrice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very convenient to everything, breakfast was excellent with a lot of choices.
Stayed 7 nights in Sep 2024

6/10 Okay

Khurram

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Fair Hotel
We had a very average experience at this hotel. The staff was friendly and accommodating but the problem is that it's rated as a 4 star hotel and I would describe this more like a motel. Rooms are very small with very small bathrooms. Location is excellent so very convenient
Stayed 2 nights in Sep 2024

8/10 Good

Nabih

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing location
Stayed 12 nights in Aug 2024

6/10 Okay

Tushar

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

sherry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Not a fan of their Breakfast. The door to the shower and washroom opened to the room, so washing our hands in the middle of the night was such an inconvenience and would wake up everyone. Location was perfect.
Stayed 4 nights in Aug 2024

10/10 Excellent

Reg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located. Its right at the edge of a TON of things to see and do. Everyone was nice and friendly - food was great. Enjoyed our time there.
Stayed 3 nights in Sep 2024

10/10 Excellent

DAVID

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional location close to central station and everything else you need to know in Bruselas.
Stayed 1 night in Sep 2024