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Novotel Brussels Airport

3.0 star property

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Photo gallery for Novotel Brussels Airport

Exterior
Sports facility
Superior Room, Multiple Beds (Premium)
Terrace/patio
Lobby sitting area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free airport shuttle
  • Room service
  • 24/7 front desk
  • Gym
  • Breakfast available
  • Bar

Explore the area

Map
Da vinci laan 25, Bedrijvenzone Diegem-Vuurberg, Machelen, Flemish Brabant, 1831
  • NATO Headquarters
    ‪5 min drive‬
  • Cliniques Universitaires Saint-Luc
    ‪7 min drive‬
  • Woluwe Shopping Centre
    ‪8 min drive‬
  • Brussels (BRU-Brussels - National)
    ‪4 min drive‬

Room options

View all photos for Superior Room, 1 Double Bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Double Bed

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed (Premium)

Superior Room, 1 Double Bed (Premium)

Superior Room, 1 Double Bed (Premium)

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, Multiple Beds (Premium)

Superior Room, Multiple Beds (Premium)

Superior Room, Multiple Beds (Premium)

  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Double Sofa Beds

View all photos for Superior Room, 1 Double Bed with Sofa bed

Superior Room, 1 Double Bed with Sofa bed

Superior Room, 1 Double Bed with Sofa bed

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Similar properties

Room

NH Brussels Airport

  • Spa
  • Free airport shuttle
  • Pet-friendly
  • Free WiFi
4.5 out of 5, Wonderful, (600)
The price is €82
for 1 room
includes taxes & fees
7 Mar - 8 Mar
NH Brussels Airport

About this property

Novotel Brussels Airport

Family-friendly hotel connected to the convention center in Diegem with free airport shuttle
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a coffee shop/cafe, 24-hour room service, and a business center. Housekeeping is available on request.
Novotel Brussels Airport offers 209 accommodations with minibars and safes. LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Novotel Brussels Airport. During your stay, you'll be connected to the convention center and close to Brabantse Golf. You'll find features like free WiFi in public areas and a free roundtrip airport shuttle, plus a restaurant. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym and a playground
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 5-minute drive from NATO Headquarters and 7 minutes from Brabantse Golf
  • Free airport shuttle service
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 4358 square feet (405 square meters) and includes conference space. A fitness center, a terrace, and a vending machine are also featured at the family-friendly Novotel Brussels Airport. A roundtrip airport shuttle is free at scheduled times. Parking is available for a fee.

This 3-star Machelen hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 11:00 AM.
Foodsquare - This brasserie serves breakfast and lunch.
Wurlitzer Bar - This bar serves light fare only. Open daily.
24-hour room service is available.

Languages

Dutch, English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 12 per night)
  • Wheelchair-accessible parking and van parking available
  • Free return airport shuttle from 6:00 AM to 10:30 PM
  • Airport shuttle at scheduled times

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 6:00 AM–11:00 AM on weekends: EUR 26 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Foodsquare
  • Wurlitzer Bar

Things to do

  • Arcade/games room
  • Fitness centre
  • Playground

Family friendly

  • Arcade/games room
  • Free cots/infant beds
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference space (4358 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 90
  • Front entrance ramp
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 120
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • 20 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 90
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Electrical adapters/chargers
  • Energy-saving switches
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.49 per room, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 26 per person
  • Self parking fee: EUR 12 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 3 stars.

Property is also known as

Brussels Airport Novotel
Novotel Brussels Airport
Novotel Hotel Brussels Airport
Novotel Brussels Airport Hotel
Novotel Brussels Airport Hotel
Novotel Brussels Airport Machelen
Novotel Brussels Airport Hotel Machelen

Novotel Brussels Airport Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 513 out of 1005 reviews
Rating 8 - Good. 322 out of 1005 reviews
Rating 6 - Okay. 101 out of 1005 reviews
Rating 4 - Poor. 40 out of 1005 reviews
Rating 2 - Terrible. 29 out of 1005 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Teresa, Austin

Liked: Cleanliness, staff & service, property conditions & facilities
Low cost modern hotel with comfy beds; comfortable shuttle to the airport at scheduled hours; longer hours in summer than fall/winter.
Stayed 1 night in Nov 2024

10/10 Excellent

Remi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and comfy hotel. The last shuttle from the airport is around 10:30PM, so if you arrive later, you are on the hook for a taxi (about 20 euros for just a 5 min ride).
Stayed 1 night in Nov 2024

6/10 Okay

Håkan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy in and easy out Airport location.....with a welcomed shuttle service
Stayed 1 night in Nov 2024

10/10 Excellent

Teresa Jimena

Travelled with family
Liked: Cleanliness, staff & service, amenities
El shuttle que ofrecen no estaciona en un área de fácil acceso para los pasajeros con equipaje, se tiene que caminar al otro lado de la calle y el hotel no ofrece ayuda para trasladar el equipaje ni al área de shuttle ni a las habitaciones. Deben indicar que no tienen estas facilidades.
Stayed 1 night in Oct 2024

8/10 Good

keith

Convenient and the staff is nice.
Stayed 5 nights in Jul 2024

6/10 Okay

Alastair

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Below average, but food was good.
Our stay was one night. The food and service in the restaurant was good. The room was dated and dirty, but luckily the bedding was clean. There are some things that are easy to fix. If a chair is that dirty it's better to not have a chair if the hotel chain cannot afford new ones (see attached photo). The "Art" on the wall is also not necessary... Maybe no art is better than some art. The bed wasn't very comfy but there was no noise so we did manage to get a sleep. €120 is very expensive for what we slept in.
Stayed 1 night in Oct 2024

10/10 Excellent

Martine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Oct 2024

8/10 Good

Kristine, Port Hope

Liked: Cleanliness, property conditions & facilities
Clean quiet and convenient to airport
Stayed 1 night in Oct 2024

10/10 Excellent

Greg G

Liked: Cleanliness, staff & service, property conditions & facilities
Works well for an early flight
Check in was easy. Staff were friendly. The room (perhaps got the hotel.com special?) was clean but small and had a very strange layout - not like other Novotel I’ve stayed in. The restaurant was good but very busy and seemed understaffed. All in, with the free shuttle the hotel works very well for an early flight. I would stay here again.
Stayed 1 night in Oct 2024

10/10 Excellent

Janet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with shuttle service to/from the airport. Nice quiet room with a comfy bed and clean bathroom. Restaurant on site.
Stayed 1 night in Oct 2024

10/10 Excellent

PETER

Stayed 2 nights in Sep 2024

8/10 Good

Gerald

Restaurant on site not open until 530
Stayed 1 night in Oct 2024

6/10 Okay

Natalia

Liked: Cleanliness, staff & service
Very old fashion hotel. Restaurant and shutter is the only convenient. It needs renovation.
Stayed 1 night in Oct 2024

10/10 Excellent

meihua

Stayed 1 night in Sep 2024

8/10 Good

Robert

Liked: Amenities, property conditions & facilities
Fine stay. b.
Stayed 1 night in Oct 2024

10/10 Excellent

linda

Travelled with group
Excellent
Stayed 1 night in Oct 2024

8/10 Good

Gabriella

Liked: Cleanliness, staff & service, property conditions & facilities
Close to airport. Shuttle service. Nice rooms. Nice staff
Stayed 1 night in Oct 2024

8/10 Good

Tony

Liked: Staff & service
Stayed 1 night in Oct 2024

6/10 Okay

Aaron

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Only option for food was a buffer at 33 euros. The bus arrangement is not great. I'd probably prefer to pay more and stay at a hotel closer to airport with an actu6 choice of food. It unreasonable to get a bid to this hotel to find there are no options other than 33 euros buffet.
Stayed 1 night in Oct 2024

8/10 Good

sabine

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Rajesh

Business traveller
Stayed 1 night in Oct 2024

10/10 Excellent

Bozena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great. Dinner was good. 6pm opening for dinner is a little late, but it was a pleasant stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Anjana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the facilities at the Hotel. The staff were quite friendly and responsive to our queries. The place was super quiet even though we were right next to the airport. The breakfast buffet was really good, with a good selection available. We made the smart choice of including breakfast when we made the reservation, otherwise playing something like 24 Euros per person for breakfast might be a bit too expensive for some. The hotel airport shuttle was super convenient to get to the airport on time.
Stayed 4 nights in Sep 2024

10/10 Excellent

Felix

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024