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New Hotel Charlemagne

4.0 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for New Hotel Charlemagne

View from room
In-room safe, desk, soundproofing, free WiFi
City view from property
Club Room, Terrace | Terrace/patio
Bar (on property)

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
  • Parking included
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Breakfast available

Explore the area

Map
Boulevard Charlemagne 25-27, Brussels, 1000
  • Berlaymont Building
    4 min walk
  • Ego Ristorante - Pizzeria
    1 min walk
  • Brussels-Schuman Station
    3 min walk
  • Brussels (BRU-Brussels - National)
    25 min drive

Room options

View all photos for Club Room

Club Room

Club Room

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Club Room, Terrace

Club Room, Terrace | Terrace/patio

Club Room, Terrace

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for City Room

In-room safe, desk, soundproofing, free WiFi

City Room

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About this property

New Hotel Charlemagne

Hotel with free parking, near La Grand Place
Along with a bar/lounge, this smoke-free hotel has 24-hour room service and a business center. Free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, dry cleaning, and a 24-hour front desk.
New Hotel Charlemagne offers 68 accommodations with safes and complimentary bottled water. Accommodations offer separate sitting areas. LCD televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Brussels hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and international calls are complimentary (restrictions may apply). Housekeeping is provided daily.

During your stay at New Hotel Charlemagne, you're just a quick walk from Berlaymont Building. You'll find features like free WiFi in public areas and free self parking, plus a bar.
  • Free WiFi
  • Free self parking
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • 8 minutes by car from La Grand Place and 8 minutes from Tour & Taxis
A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and meeting rooms. You can enjoy a drink at the bar/lounge. The business-friendly New Hotel Charlemagne also features tour/ticket assistance, dry cleaning/laundry services, and 24-hour room service. Limited free parking is available on a first-come, first-served basis.

This 4-star Brussels hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:30 AM.
Late night fare is available from 24-hour room service.

Languages

Bulgarian, Dutch, English, French, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Free self-parking on site
  • Limited on-site parking (max. 8 spaces per unit)
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: EUR 21 per person
  • 1 bar
  • 24-hour room service

Family friendly

  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Heating

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Free international calls
  • Free local calls
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 100 per accommodation, per stay
  • A tax is imposed by the city: EUR 4.24 per room, per night
  • A damage deposit of EUR 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 21 per person
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Front desk staff will greet guests on arrival.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Hotel New Charlemagne
New Charlemagne Brussels
New Charlemagne Hotel
New Hotel Charlemagne
New Hotel Charlemagne Brussels
New Charlemagne
New Hotel Brussels
New Hotel Charlemagne Hotel
New Hotel Charlemagne Brussels
New Hotel Charlemagne Hotel Brussels

New Hotel Charlemagne Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 236 out of 1001 reviews" "
Rating 8 - Good. 441 out of 1001 reviews" "
Rating 6 - Okay. 215 out of 1001 reviews" "
Rating 4 - Poor. 78 out of 1001 reviews" "
Rating 2 - Terrible. 31 out of 1001 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sami

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Sep 2024

8/10 Good

Jarkko

Business traveller
Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Bruna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location.
Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Perfect, charming hotel. It was a very convenient location for us - close to my office near the European Commission and easy for my husband to get to the main tourist areas in the city by metro. The bed was very comfortable and the hotel was clean and well maintained. We checked in very late in the middle of the night and the front desk staff member who checked us in was incredibly kind and moved us through the process swiftly. He gave such a warm welcome to two weary travelers - we were very grateful. We will definitely stay again if we’re ever in Brussels.
Stayed 1 night in Jul 2024

10/10 Excellent

Mohan Ramesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So convenient for work with EU.
Stayed 2 nights in May 2024

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

8/10 Good

Romain

Business traveller
Liked: Staff & service
Stayed 2 nights in May 2024

10/10 Excellent

Zalán

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A surprisingly nice and well-equipped place in the European District, with lots of great dining options nearby.
Stayed 4 nights in May 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Ok for a short business stay but...
Service was very good, the reception staff are very professional and breakfast excellent. However, my room was in need or a refit. The bathroom basin was cracked in several places and the carpet, although clean, was very worn, as were most of the furnishings. Not a 4 star, more like three and not worth the 4 star premium price.
Stayed 2 nights in May 2024

4/10 Poor

David

Stayed 2 nights in Apr 2024

10/10 Excellent

Peter

Stayed 1 night in Apr 2024

8/10 Good

Delphine

Stayed 1 night in Mar 2024

10/10 Excellent

Peter

Stayed 1 night in Feb 2024

8/10 Good

Jason

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Symeon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best location for EU meetings in Schuman area
Stayed 2 nights in Jan 2024

6/10 Okay

Norbert

Stayed 1 night in Dec 2023

8/10 Good

KYRIAKOS

Stayed 1 night in Dec 2023

8/10 Good

Isabelle

Stayed 1 night in Dec 2023

8/10 Good

Glen

Business traveller
Liked: Cleanliness, staff & service, room comfort
Ok and clean, dated rooms and very poor selection for breakfast.
Stayed 2 nights in Nov 2023

8/10 Good

Josiane

Stayed 1 night in Nov 2023

4/10 Poor

Cristiano

Stayed 1 night in Oct 2023

6/10 Okay

Jessica

Stayed 3 nights in Sep 2023

8/10 Good

Marie

Stayed 1 night in Sep 2023

6/10 Okay

ANTOINE

It's not a 4star hotel
Very disappointing 4star hotel. It looks like a cheap 3star hotel. No hote amenities (no shampoo, no hair conditioner, just liquid soap and that's it). AirCon was not working. Avoid !
Stayed 1 night in Sep 2023