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4.0 out of 5

"The hotel is very comfortable with high levels of service and good facilities But, it's definitely showing signs of wear and some things need upda ... " More

By a verified traveller on Thu 15 Feb 2018

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Room (House Snug)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite (Hayloft Barb)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite (House Suite)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite (Courtyard)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room (House Feature)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room (Courtyard Retreat)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at The Montagu Arms Hotel. During your stay, you'll be within walking distance of Beaulieu National Motor Museum. Features include free WiFi in public areas and free self-parking, plus a restaurant. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 1-minute drive from Palace House and a few minutes from Beaulieu Abbey
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

The Montagu Arms Hotel ratings based on 2 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for The Montagu Arms Hotel

Everyone (2)
4 out of 5

Pleasant hotel but needs some updating

The hotel is very comfortable with high levels of service and good facilities But, it's definitely showing signs of wear and some things need updates. For example television in our room was probably over 10 years old. On balance, not worth the money we were charged for our mid size room

Posted by , from London on 15 Feb 2018

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4 out of 5

Peaceful country retreat

Pros: Location; service; tranquillity.
Cons: Food and drink - quality and value for money both lacking.
Location: Ideally placed for forest, river and historic exploration - car and boat lovers as well as wildlife fans will have much to enjoy.
We were surprised how quiet it was, even though close to tourist attractions. The room, the atmosphere, friendly staff and attentive yet non-intrusive service were all that we could have wished for. Well presented, once we had found our way from the car park through the partly closed-off rear garden. Dinner altogether disappointing - bland and over-priced, especially the vastly inflated wine list prices. Fortunately, we did not indulge in the 'taster' menus so were not expecting too much.

Posted by , from Kent on 4 Apr 2017

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Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A library, a terrace, and tour/ticket assistance are also featured at The Montagu Arms Hotel. The hotel can provide concierge services and wedding services. Self parking is free. This 4-star Brockenhurst hotel is smoke free.

  • 33 guestrooms or units
  • Conference rooms
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Train station: Brockenhurst Beaulieu Road Station (6 km / 3.8 mi)
  • Parking: Free self parking

Room Amenities

The Montagu Arms Hotel offers 33 accommodations with complimentary bottles of water and coffee/tea makers. This individually decorated and furnished accommodation includes desks. LED televisions come with digital channels. Bathrooms include dressing gowns, complimentary toiletries and hairdryers. This Brockenhurst hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • LED television
  • Digital channels
  • Coffee maker
  • Housekeeping (daily)
  • Hairdryer
  • Dressing gowns
  • Toiletries (free)
  • Desk
  • Heating
  • Unique furnishings
  • Unique decor
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:30 AM to 10:00 AM.

The Terrace Restaurant – This restaurant serves breakfast, lunch and dinner.

Monty's Country Pub – This family restaurant serves lunch and dinner. Open daily.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Horse riding nearby
  • Hiking/biking trails nearby

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: GBP 30 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Security system
  • Debit cards not accepted
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Carbon monoxide detector
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately GBP 13.00 to 23.00 for adults and GBP 0.00 to 10.00 for children
  • Pet fee: GBP 30 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Montagu Arms
  • Montagu Arms Brockenhurst
  • Montagu Arms Hotel
  • Montagu Arms Hotel Brockenhurst
  • The Montagu Arms Hotel Hotel
  • The Montagu Arms Hotel Brockenhurst
  • The Montagu Arms Hotel Hotel Brockenhurst

You should know

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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