Master Builders House Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Master Builders House Hotel

Exterior
Exterior
Superior Double Room
Daily full breakfast (GBP 15 per person)
Lobby

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Laundry
  • Room service
  • Breakfast available
  • Housekeeping
  • Pet-friendly

Explore the area

Map
Bucklers Hard, Beaulieu Estate, Brockenhurst, England, SO42 7XB
  • Buckler's Hard
    1 min walk
  • Palace House
    8 min drive
  • Beaulieu National Motor Museum
    10 min drive
  • Southampton (SOU)
    39 min drive

Room options

Classic Double Room

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Room (Luxury Bed and Breakfast)

  • 18 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Master Builders House Hotel

Riverwalk hotel with a marina and a coffee shop
This smoke-free hotel features a marina, a restaurant, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, dry cleaning, and laundry facilities.
Master Builders House Hotel offers 26 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Each accommodation is individually decorated. Beds feature Egyptian cotton sheets and premium bedding. 22-inch flat-screen televisions come with digital channels. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This Brockenhurst hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Master Builders House Hotel. During your stay, you're just a quick walk from Buckler's Hard. Features include free WiFi in public areas and free self parking, plus a restaurant. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Free self parking
  • Enjoy garden views while dining at Riverview Restaurant
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and a porter
  • Steps from Buckler's Hard and 13 minutes by car from New Forest National Park
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Master Builders House Hotel offers its guests a marina. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There are 3 meeting rooms available. A terrace, tour/ticket assistance, and a garden are also featured at Master Builders House Hotel. Free self parking is available.

This 3-star Brockenhurst hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7:30 AM to 10:00 AM.
Riverview Restaurant - Overlooking the garden, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Slovak

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site

Food and drink

  • Full breakfast available for a fee daily 7:30 AM–10:00 AM: GBP 15 for adults and GBP 15 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Riverview Restaurant

Family friendly

  • Laundry facilities

Conveniences

  • Banquet hall
  • Front-desk safe

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Meeting rooms - 3

Outdoors

  • Garden
  • Marina on site
  • Picnic area
  • Terrace

Accessibility

  • This property does not have any lifts

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Heating
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 22-inch flat-screen TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Individually decorated
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions; access will be through a private entrance
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Private entrance

Pets

  • Pets: GBP 25 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 25 per night.
  • Cribs (infant beds) are available for GBP 25.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 15 for adults and GBP 15 for children
  • Pet fee: GBP 25 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: GBP 25.0 per night
  • Rollaway bed fee: GBP 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
This property does not have a front desk. This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Guests can access their accommodation through a private entrance.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Master Builders House Brockenhurst
Master Builders House Hotel
Master Builders House Hotel Brockenhurst
Master Builders House
Master Builders House Hotel Hotel
Master Builders House Hotel Brockenhurst
Master Builders House Hotel Hotel Brockenhurst

Master Builders House Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 111 out of 261 reviews" "
Rating 8 - Good. 98 out of 261 reviews" "
Rating 6 - Okay. 36 out of 261 reviews" "
Rating 4 - Poor. 13 out of 261 reviews" "
Rating 2 - Terrible. 3 out of 261 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a last minute booking so our room was in the new annex but the property as a whole is great and the breakfast was excellent
Stayed 2 nights in Jul 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
😊
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Sally

Liked: Cleanliness, staff & service
A stopover when walking The Solent Way
Unique setting and an ideal stopping point when walking the Solent Way. However we felt it was over priced for the quality of the room. A pleasant enough room but the bed was worn sloping from the centre to both sides and the toilet flush didn’t work effectively and there was no toilet brush. All staff were delightful friendly and helpful. The food in the pub was good and the service excellent.
Stayed 1 night in Aug 2024

10/10 Excellent

Jacqueline

Stayed 1 night in Jul 2024

6/10 Okay

Gillian

Liked: Cleanliness, staff & service
Beautiful location, disappointing room
I wouldn’t recommend room 31. It’s up 2.flights of shallow stairs. You need small feet. No proper shower, only a hand shower. Water pressure very low - it took ages to get a small amount of water in the bath. I was not offered venison at dinner but overheard other guests being offered it. Only 4 choices of main courses. Breakfast good but no croissants as on visit a couple of weeks ago.
Stayed 1 night in Jun 2024

6/10 Okay

Mark

Travelled with partner
The hotel was lovely and in a wonderful setting, but we paid extra for a room that was a bit tired in all honesty. The bathroom in particular needed modernising. We also booked a table at Henry’s Pub and although the staff were attentive and polite, and cannot be faulted, the menu was disappointing, the “specials” had one extra option which was half a chicken. A specials board usually has more options really. We ordered 3 courses, and two meals were sent back as they were luke warm. One meal included salad, which was a couple of lettuce leaves and little else. No veg with the pork meal. They offered to take money off the bill but in truth, we can see why the pub wasn’t packed, which on a lovely summers evening, it should be. It needs an overhaul. Walking through the hotel and grounds was lovely though. A few changes could make the stay outstanding.
Stayed 1 night in Jun 2024

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

fiona

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will go again Master Builder’s 👍
Had a great stay ,staff very helpful and friendly.Beautiful setting, calm and peaceful.Breakfast waS fantastic actually cooked for you after you and great choice.Bed really comfy slept like a log.Ate in the Pub great food and wonderful attentive sevice there too .
Stayed 1 night in May 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elegant hotel in a great location overlooking the river. Room was quite small, up in the roof (so sloping ceilings), but comfortable bed. No shower screen, just shower spray on bath. Good breakfast with plenty of options.
Stayed 1 night in Jun 2024

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
splendid view
A lovely hotel in a marvellous location, with a splendid view from our comfortable bedroom, and a delicious breakfast. We plan to revisit - and perhaps stay for longer. The village is fascinating and delightful, and the walk to Beaulieu was well worth it.
Stayed 1 night in May 2024

8/10 Good

James

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Lovely location, outdated bathroom.
Lovely location, good service. Small food portions Bathroom outdated. Heated towel rail and shaver point didnt work.
Stayed 1 night in May 2024

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The situation was excellent. Very friendly staff. Fine dining although the breakfasts were average. The bar served fine beer and offered a good eating alternative to the hotel restaurant. The room was comfortable and quiet with instant hot water and an excellent shower.
Stayed 3 nights in May 2024

8/10 Good

James

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Lovely location, outdated bathroom.
Lovely location, good service. Small food portions Bathroom outdated. Heated towel rail and shaver point didnt work.
Stayed 1 night in May 2024

8/10 Good

Janet

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the situation, friendly helpful staff excellent breakfast but on the pricey side.
Stayed 1 night in May 2024

10/10 Excellent

William

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Moe

Stayed 1 night in May 2024

8/10 Good

elisabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location and attentive staff
Stayed 1 night in May 2024

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting, attentive, helpful staff, gorgeous room and fantastic food. View from the Riverside restaurant at breakfast was lovely.
Stayed 1 night in May 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Angela

Travelled with family
Liked: Staff & service
Stayed for one night. We had to ask to change our room due to it being right up in the top of the building. It was up some really steep narrow stairs which I found difficult with walking problems. We also found it very claustrophobic. However reception were wonderful and immediately moved us to a different room which much better. We ate dinner in Henry’s Bar which was fine and breakfast in Riverview. The hot food was good but cups and plates etc weren’t very clean. We also found the continental area a bit messy. The toaster was very temperamental not just with us, everyone that was using it had problems. Overall we had a good stay, the staff were great but felt the hotel lacked attention to detail.
Stayed 1 night in May 2024

4/10 Poor

Liz

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
V low water pressure in top rooms, v steep stairs
Stayed 1 night in Apr 2024

8/10 Good

christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bucklers Hard Return
This hotel is all about the location, although the welcoming and the level of service was great too. Rooms were exceptional, along with the meals we enjoyed here.
Stayed 1 night in Apr 2024