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DoubleTree by Hilton Hotel Bristol South - Cadbury House

4.0 star property

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Photo gallery for DoubleTree by Hilton Hotel Bristol South - Cadbury House

Exterior
Reception
Loft, 1 King Bed | Bathroom
2 restaurants, breakfast, lunch, dinner served; Italian cuisine
Meeting facility

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Bar

Explore the area

Map
Frost Hill, Congresbury, Bristol, England, BS49 5AD
  • Noah's Ark Zoo Farm
    ‪18 min drive‬
  • Cheddar Gorge
    ‪18 min drive‬
  • Ashton Gate Stadium
    ‪19 min drive‬
  • Bristol (BRS-Bristol Intl.)
    ‪13 min drive‬

Room options

View all photos for Family Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Family Room, 1 Double Bed

  • 23 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Living area

Junior Suite, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Bedroom

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 Bedroom

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe, Two Single Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Deluxe, Two Single Beds

  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Panoramic Suite

Panoramic Suite

Panoramic Suite

  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Deluxe Room, 1 King Bed

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Loft, 1 King Bed

Loft, 1 King Bed

Loft, 1 King Bed

  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Double Bed (Deluxe)

In-room safe, desk, iron/ironing board, free cots/infant beds

Deluxe Room, 1 Double Bed (Deluxe)

  • Sleeps 4
  • 1 Double Bed

View all photos for Family Room, 1 Double Bed (Connecting Rooms)

In-room safe, desk, iron/ironing board, free cots/infant beds

Family Room, 1 Double Bed (Connecting Rooms)

  • Sleeps 4
  • 1 Double Bed

View all photos for Twin Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Twin Room

  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

DoubleTree by Hilton Hotel Bristol South - Cadbury House

Hotel with 2 restaurants, in the vicinity of Clevedon Court
Along with 2 restaurants, this hotel has a full-service spa and an indoor pool. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a sauna are onsite. Housekeeping is available on request.
DoubleTree by Hilton Hotel Bristol South - Cadbury House offers 132 accommodations with safes and designer toiletries. 37-inch LCD televisions come with digital channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided on request.

2 hot tubs are on site along with an indoor pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

TheSpa at Cadbury House has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Our customers tell us they can't get enough of the breakfast at DoubleTree by Hilton Hotel Bristol South - Cadbury House. During your stay, you'll be close to Clevedon Court. You'll find features like free WiFi in public areas, plus 2 restaurants and a full-service spa.
  • Free WiFi
  • For dining with garden views, stop by Marco Pierre White Grill, one of the property's 2 restaurants
  • Full breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool or soak in the 2 hot tubs
  • Treat yourself to Thai massages, hydrotherapy, or detox wraps at theSpa at Cadbury House
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have great things to say about the breakfast and the helpful staff
  • 5.8 mi (9.4 km) from Clevedon Court and 8.3 mi (13.4 km) from Noah's Ark Zoo Farm
DoubleTree by Hilton Hotel Bristol South - Cadbury House offers its guests a full-service spa, 2 hot tubs, an indoor pool, and a sauna. There are 2 restaurants on site, along with a grocery/convenience store. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A fitness center, spa services, and a terrace are also featured at the business-friendly DoubleTree by Hilton Hotel Bristol South - Cadbury House. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Bristol hotel.

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 10:00 AM.
Marco Pierre White Grill - Overlooking the garden, this steakhouse serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
The Living Room - Overlooking the garden, this restaurant serves brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Bardolinos - Overlooking the garden, this bistro specializes in Italian cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
24-hour room service is available.

Languages

English, French, German, Hungarian, Italian, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (GBP 10 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 17.95 to 17.95 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Bardolinos
  • Marco Pierre White Grill
  • The Living Room

Things to do

  • 2 hot tubs
  • Fitness classes
  • Full-service spa
  • Gym
  • Indoor pool
  • Pilates classes
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • Free cot
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Lift
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch smart TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 17.95 to 17.95 per person
  • Uncovered self parking fee: GBP 10.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cadbury Bristol
Cadbury Hilton
Cadbury House
Cadbury House Bristol
Cadbury House Hotel
DoubleTree Cadbury
DoubleTree Cadbury Hilton Bristol
DoubleTree Hilton Bristol Cadbury House
DoubleTree Hilton Hotel Bristol South Cadbury House
Hilton DoubleTree Bristol Cadbury House
DoubleTree by Hilton Hotel Bristol South - Cadbury House Hotel
DoubleTree by Hilton Hotel Bristol South - Cadbury House Bristol

DoubleTree by Hilton Hotel Bristol South - Cadbury House Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 467 out of 1000 reviews
Rating 8 - Good. 282 out of 1000 reviews
Rating 6 - Okay. 136 out of 1000 reviews
Rating 4 - Poor. 70 out of 1000 reviews
Rating 2 - Terrible. 45 out of 1000 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a fantastic experience, the staff were nothing but impeccable and the overall stay was excellent! The pool & facilities there were great! The restaurant options was handy to have and of decent quality with MPW. Main negatives were lack of hand towels - seemed to be a shortage in the hotel as other people having this issue. Also doors weren't insulated too well as could hear lots of noise in corridors at night and early morning. The parking fee is also a joke for hotel guests - this should be either free or very good value. 4 nights equalling £40 is a bit of a joke. Overall though, had a really good experience despite being slightly worried with others feedback. Service though was perfect!
Stayed 4 nights in Dec 2024

10/10 Excellent

S K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
Staff were helpful, the food was amazing and the gym had great equipment!
Stayed 1 night in Dec 2024

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service
Nice hotel but needs updating , dining area very dark. Bar toilets smell every time door is opened and they are in the middle of the bar , with seats looking right in .
Stayed 1 night in Dec 2024

6/10 Okay

Joe

Travelled with partner
Liked: Cleanliness
Beautiful on the outside, average on the inside. The bathroom was dated, bed not overly comfortable and whilst access to the pool & sauna is included, it's very frustrating to not have direct access from the hotel. You have to walk out of the hotel and through the grounds - on a sunny day I'm sure it's fine but not in the winter.
Stayed 1 night in Dec 2024

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely relaxing setting
Lovely view from my room. Friendly and professional staff. The gym, steam and sauna facilities were excellent. Great view from my room.
Stayed 1 night in Dec 2024

4/10 Poor

paul

When I booked this hotel I had reviewed a number of properties at a similar price. I chose this one based on details of the spa, pool, and photos. On arrival I was disappointed to find the room was in a corridor with a normal door which meant it was quite noisy. The bathroom was small and the shower was into a bath but the shower head was so close to the wall and the water jet so weak that it meant being stood on the curve of the bath almost lent on the wall. I actually slipped due to the closeness of the bath to the wall. When my wife and I went to the spa we found the pool and indoor jacuzzi, sauna and steam room completely inundated. We went to the outside jacuzzi only to find the water temperate was cool and certainly not a hot tub. Giving that up we went for showers in the spa to find again that the water temperature didn’t get anything more than Luke warm. We booked dinner in the Italian restaurant and despite arriving at the booking time and ordering quickly we had to wait for nearly an hour before the food arrived. I had the Steak Frites but although the rest of the food was hot the steak was just about warm enough to eat. It was all quite disappointing. I travel a lot and use a lot of hotels and this was one I wouldn’t use again.
Stayed 1 night in Dec 2024

8/10 Good

mike

Travelled with family
Liked: Cleanliness, staff & service
Didnt like we paid for a view but got the car park and trees, only one restaurant open and went to go swimming but were never informed children couldnt go until after 10
Stayed 1 night in Dec 2024

10/10 Excellent

Azmara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place and accommodating staff. Enjoy the spa, I would have loved to stay longer. The only downside was the view from our room, otherwise excellent. Can’t wait to come back here!
Stayed 1 night in Dec 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
Great hotel, nice bed, great staff and brilliant breakfast.
Stayed 1 night in Dec 2024

10/10 Excellent

Duncan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good value for money. Friendly staff. Had to pay for parking which is a joke and the family room is tiny but other than that it was great
Stayed 1 night in Dec 2024

8/10 Good

James

Stayed 1 night in Dec 2024

10/10 Excellent

Moira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Ok Hotel…
Large hotel near Bristol Airport in reasonable condition.
Stayed 1 night in Dec 2024

6/10 Okay

nicholas

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

david

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Peter

Business traveller
Liked: Cleanliness, staff & service, room comfort
Impressive hotel
Stunning hotel looks wise to drive up to, very impressive Parking was easy, but paid Quite a large hotel and difficult to navigate if not stayed there before Room was nice, toilet a bit 'grubby', but not bad Restaurant was cosy, but for food just in the bar was quite high-end and expensive Overall a good hotel and would stay again
Stayed 1 night in Nov 2024

2/10 Terrible

Edward

Stayed 1 night in Nov 2024

8/10 Good

Chris

Travelled with partner
Enjoyable stay.
Stayed 3 nights in Nov 2024

6/10 Okay

Andrea

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice but overpriced
Nice hotel with good facilities but everything overpriced and this made worse by £10 parking fee for using the Hotels own car park. We won’t be back
Stayed 1 night in Nov 2024

8/10 Good

Sue

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the hotel and its surroundings
Stayed 1 night in Nov 2024

10/10 Excellent

Philip

Travelled with family
Liked: Staff & service, property conditions & facilities
Only a one night stay we were disturbed by party goers returning to rooms during the night into the early hours which was a bit annoying apart from that everything was fine
Stayed 1 night in Nov 2024

8/10 Good

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to Bristol Airport
Great health/spa facilities. Decent rooms. Great proximity to Bristol Airport. Parking fee is a bit of joke for hotel guests (£8).
Stayed 1 night in Sep 2024

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place in lovely grounds, great food, very good service from the staff and the added bonus of the swimming pool and spa. You pay a bit extra for this of course, but it's still good value for money.
Stayed 1 night in Nov 2024

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel, facilities and staff were lovely however not impressed with the £10 parking fee! Probably will not return for this reason unfortunately.
Stayed 1 night in Nov 2024