DoubleTree by Hilton Boston - Downtown

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton Boston - Downtown

Exterior
Lobby
Exterior
Breakfast, lunch, dinner served; American cuisine
Deluxe Room

Reviews

8.4 out of 10

Very good

Popular amenities

  • Restaurant
  • Breakfast available
  • Bar
    Bar
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry

Explore the area

Map
821 Washington Street, Boston, MA, 02111
  • Boston Common
    11 min walk
  • Newbury Street
    12 min walk
  • Copley Place
    15 min walk
  • Boston, MA (BOS-Logan Intl.)
    13 min drive

Room options

Room, City View

  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, City View

  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible, Non Smoking

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, Non Smoking

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Deluxe Double Room

  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room

  • 39 sq m
  • Sleeps 2
  • 1 King Bed

King Room, 1 King Bed

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Accessible, Non Smoking

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Double Room

  • 34.8 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

DoubleTree by Hilton Boston - Downtown

Hotel with a 24-hour fitness center, near Boston Common
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and valet parking.
DoubleTree by Hilton Boston - Downtown offers 267 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

This Boston hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at DoubleTree by Hilton Boston - Downtown. During your stay, you're just a quick walk from Tufts Medical Center. Free WiFi in public areas, a restaurant, and a 24-hour gym are available.
  • Free WiFi in some public areas
  • Enjoy American cuisine while dining at Wisteria
  • Full breakfast served daily for a fee
  • WiFi and wired Internet for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Within a 15-minute walk of Boston Common and Newbury Street
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and 3 meeting rooms are available.

Public spaces have free WiFi. A 24-hour fitness center, a terrace, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton Boston - Downtown. You'll have access to the indoor pool and health club at a partner property. Parking is available for a fee.

For a fee, guests can enjoy full breakfast daily from 6 AM to 10:00 AM.
Wisteria - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Covered valet parking on site (USD 63.00 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee daily 6 AM–10:00 AM: USD 23.00-23 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Wisteria

Things to do

  • 24-hour fitness centre
  • Access to nearby health club
  • Access to nearby indoor pool

Family friendly

  • Access to nearby indoor pool
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms - 3

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 23.00 to 23 per person
  • Fee for in-room wireless internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: USD 9.95 (rates may vary)
  • Covered valet parking fee: USD 63.00 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
Tax ID - C0015000351
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Boston Downtown DoubleTree
Boston Downtown Hilton
DoubleTree Boston Downtown
DoubleTree Hilton Boston Downtown
DoubleTree Hilton Hotel Boston Downtown
Hilton DoubleTree Boston Downtown
Doubletree Boston - Downtown Hotel Boston
DoubleTree Hilton Boston Downtown Hotel
Doubletree By Hilton Boston
DoubleTree by Hilton Boston - Downtown Hotel
DoubleTree by Hilton Boston - Downtown Boston
DoubleTree by Hilton Boston - Downtown Hotel Boston

DoubleTree by Hilton Boston - Downtown Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 519 out of 1002 reviews" "
Rating 8 - Good. 253 out of 1002 reviews" "
Rating 6 - Okay. 124 out of 1002 reviews" "
Rating 4 - Poor. 70 out of 1002 reviews" "
Rating 2 - Terrible. 36 out of 1002 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Keizo

Stayed 1 night in Aug 2024

8/10 Good

Victoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our room and its location. Boston is indeed a walkable city, and we could easily reach any destination on foot or take the Blue Line to Fenway. My only concern was the noise around the property. When we first arrived and saw Tufts Medical Center across the street, we were a bit worried. However, that turned out to be less of an issue compared to the constant car revving and honking that woke us up in the middle of the night on two of our three nights. If noise isn’t a major concern for you, this is an excellent place to stay!
Stayed 3 nights in Aug 2024

10/10 Excellent

Thomas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Michael

Travelled with group
Hotel rooms need a facelift, especially the bathrooms
Stayed 3 nights in Aug 2024

8/10 Good

MAURIZIO

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed 2 nights, the next morning my room wasn't cIeaned-up. I don't know If I had to ask for it, but I'm aware many things have changed since covid. I didn't messed it up that much, so no big issues with that. I was in the first floor next to the kids playground and it was a little bit noisy, but nothing I couldn't handle. I have kids too. I belief parking overnight is kind of pricey. Being close to the gym was a big plus for me. The staff was very courteous and respectful. Overall it was a good stay, very close to chinatown, less than 5 min. walking.
Stayed 2 nights in Aug 2024

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
All good.
Stayed 1 night in Aug 2024

10/10 Excellent

Frank

Stayed 1 night in Jul 2024

8/10 Good

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms on the outer parts of the hallways are reached by going down about 8 steps. This can be a problem with luggage, especially for older folks. At checking, ask people if they need help, or would like a different room.
Stayed 2 nights in Jul 2024

10/10 Excellent

Katie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was awesome. The cookies amazing. The location was great. I loved being so close to a Starbucks.
Stayed 3 nights in Jul 2024

10/10 Excellent

Austin

Stayed 2 nights in Jul 2024

6/10 Okay

jeff

Disliked: Cleanliness, property conditions & facilities
Hotel has not been upkept for its age and dirty
Stayed 5 nights in Jul 2024

10/10 Excellent

Chen

Liked: Staff & service
Stayed 2 nights in Jul 2024

10/10 Excellent

Jan, Mississauga

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service
Stayed 3 nights in Jul 2024

6/10 Okay

Laarni, Naples

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Khadijeh

Stayed 2 nights in Jul 2024

6/10 Okay

TRANG TERI

Travelled with family
Liked: Cleanliness, staff & service, amenities
Walking distant to China town.
Stayed 4 nights in Jun 2024

10/10 Excellent

Valerian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Jayendra

Travelled with family
Disliked: Cleanliness, staff & service
Other choices might be better
Great location! However hotel has a dated feel! Carpet smelt funny at times! They need to update to vinyl. Staff was friendly and courteous. Maybe would consider other choices next time.
Stayed 1 night in Jul 2024

6/10 Okay

Rebecca

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities
The hotel was conveniently located near a T station, which was very nice. The dining options within the hotel were limited and very expensive for what was provided. Parking was an additional $63/night, so if you're traveling by car you have to work that extra fee into your budget. That parking fee greatly inflates the cost of your stay if you're there for more than a night or two. There was also no option for water unless you bring your own cups to use the sink in the rook or pay $8 for a bottle of water in their little shop in the lobby.
Stayed 2 nights in Jun 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Raghad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

4/10 Poor

steven

Stayed 2 nights in Jul 2024

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for surgery!
Stayed 1 night in Jul 2024

10/10 Excellent

Peisong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice are, close to subway and Chinatown!
Stayed 3 nights in Jun 2024