Novotel Suites Berlin City Potsdamer Platz

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4.1 out of 5

Very good!

See all 26 ebookers Reviews

"Best part was transport links directly outside. There was building work going on but wasnt told until arrived...im sure when i booked they would of b ... " More

By a verified traveller on Sun 03 Nov 2019

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Standard Suite, 1 Double Bed with Sofa bed, Accessible, Kitchenette

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Suite, 1 Double Bed with Sofa bed, Kitchenette

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Standard Suite, 1 Double Bed with Sofa bed, Accessible, Kitchenette

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Standard Suite, Multiple Beds, Kitchenette

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Novotel Suites Berlin City Potsdamer Platz. During your stay, you're just a quick walk from Checkpoint Charlie. Features include free WiFi in public areas, plus a 24-hour gym and a bar.

Free WiFi
Relax with a drink at the lobby lounge
Buffet breakfast served daily for a fee
Self-parking available for a fee
Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
On-site recreation includes a 24-hour gym
Within a 10-minute walk of Checkpoint Charlie and Friedrichstrasse
Pets welcome for a fee (restrictions apply)

Novotel Suites Berlin City Potsdamer Platz ratings based on 26 Verified Reviews

Review Summary

4.1 out of 5 4.0 out of 5.0

Room cleanliness 4.0 out of 5.0

Service & staff 4.5 out of 5.0

Room comfort 4.0 out of 5.0

Hotel condition 4.0 out of 5.0

Guest reviews for Novotel Suites Berlin City Potsdamer Platz

3 out of 5

Best part was transport links directly outside. There was building work going on but wasnt told until arrived...im sure when i booked they would of been aware of this...drilling at 0730 every morning for short time...understand this needs doing as does need some updating including the rooms but would of liked to be informed. Room was ok for what we need and time spent in it.

Posted by a verified traveller on 3 Nov 2019

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Comment from Hotel Management

4 Nov 2019 by Dennis

Dear Novotel Suites Guest, thank you so much for the open feedback and your helpful review. On behalf of the team I am sorry to read that you did not fully enjoy your stay with us. We are working hard on further improving and hope to welcome you soon back to Berlin. Kind regards,

5 out of 5

Posted by a verified traveller on 12 May 2019

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Comment from Hotel Management

23 May 2019 by Dennis

Dear Novotel Suites guest, thank you so much for the lovely feedback and your review. Best regards,

4 out of 5

As a family of 3 we enjoyed our stay over the Christmas period in a 3-person room - the room was well laid-out and we appreciated the ability to pull a screen across between the single and double beds. The hotel is well located for the S-Bahn and buses, as well as walking to Potsdamer Platz and Checkpoint Charlie as well as a couple of supermarkets, but it's still quite a quiet area. Our only disappointment was that the "kitchen area" with sink/fridge/microwave didn't have any cutlery etc that would have made it a bit more usable.

Posted by a verified traveller on 28 Dec 2018

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5 out of 5

Schönes Hotel zu guten preisen

Posted by Sébastien on 13 Oct 2024

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Comment from Hotel Management

23 Oct 2024 by Novotel Suites Berlin City Potsdamer Platz

Dear Sebastian, we appreciate your feedback. We aim to improve and hope to better serve you in the future. Warm regards, Novotel Suites Berlin City Potsdamer Platz.

5 out of 5

Sehr saubere und sehr grosszügig Zimmer. Gut mit den öffentlichen Verkehrsmitteln erreichbar.

Posted by Luis-Miguel on 2 Oct 2023

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Comment from Hotel Management

5 Oct 2023 by Novotel Suites Berlin City Potsdamer Platz

Sehr geehrter Luis-Miguel,Wir freuen uns sehr, dass Sie sich bei uns im Novotel Suites Berlin City Potsdamer Platz rundum wohl gefühlt haben. Wir danken Ihnen für Ihren Aufenthalt und Ihre tolle Bewertung. Das gesamte Team weiß Ihre Würdigung mehr als zu schätzen.Wir hoffen, Sie schon bald wieder bei uns in Berlin begrüßen zu dürfen und wünschen Ihnen alles Gute. Mit herzlichen Grüßen,Ihr Novotel Suites TeamNovotel Suites Berlin City Potsdamer PlatzAnhalter Straße 210963 Berlin

5 out of 5

Posted by Andreas on 21 Apr 2023

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Comment from Hotel Management

23 May 2023 by Marina

Dear AndreasThank you for your feedback! Our entire team is pleased to hear that you enjoyed your stay with us at the Novotel Suites Berlin City Potsdamer Platz. We hope to welcome you again soon and to improve even further until then to make your stay an all-round successful experience.We greet you kindly,Your Novotel Suites Team Novotel Suites Berlin City Potsdamer PlatzAnhalter Straße 210963 Berlin

4 out of 5

Sauberes Hotel. W-Lan war im Zimmer und im Hotel gut. Im Raucher-Aussenbereich leider ungenügend. S-Bahn gleich um die Ecke.

Posted by Serkan, from Schweiz on 26 Jul 2020

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3 out of 5

Die zimmer haben keine Kleiderschrank kühlschrank war Defekt im Badezimmer hat keine seife gehabt für denn Preis könnte mann mehr erwarten

Posted by a verified traveller on 23 Apr 2019

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Comment from Hotel Management

3 May 2019 by Dennis

Lieber Novotel Suites Gast, herzlichen Dank für Ihre Bewertung und die wichtigen Hinweise. Bitte entschuldigen Sie die Unannehmlichkeiten. Selbstverständlich sind wir stets für Sie da und werden zukünftig noch mehr hierauf achten. Herzliche Grüße,

4 out of 5

Huoneet olivat hieman vanhanaikaisia. Aluksi yksi sänky puuttui, mutta henkilökunta hoiti pyynnöstä asian kuntoon. Palvelu oli hyvää ja sijainti oli hyvä. Näkymä huoneesta oli naapurin rakennustyömaalle.

Posted by a verified traveller on 5 Mar 2019

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Comment from Hotel Management

17 Mar 2019 by Dennis

Dear Novotel Suites Guest, on behalf of the team I am happy to read that you had a good time with us and a lovely stay. Thank you so much for the feedback. Best regards,

2 out of 5

It was the sixth room we were able to take while the all others had an awful smell. I suppose the smell came from the drainsystem. Thanks for the perssonel we were able to locate a "smellfree" room. I would say that compared to the other hotel offering in Berlin this hotel was not worth for the money we paid.

Posted by Seppo, from Helsinki on 20 Nov 2018

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Comment from Hotel Management

1 Dec 2018 by Dennis

Dear Seppo, thank you so much for the important feedback and the review. I am sorry to read that you did not enjoy your stay and had personal difficulties with the smell. Best regards,

About the Novotel Suites Berlin City Potsdamer Platz

Location Anhalter Str. 2, Berlin, BE 10963

Property Features

There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A 24-hour fitness centre, a terrace, and a vending machine are also featured at the business-friendly Novotel Suites Berlin City Potsdamer Platz. For a fee, parking is available. This 3-star Berlin hotel is smoke free.

1 building
229 guestrooms or units
7 levels
Built in 2004
Deli
Charging station for electric cars
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Staff members are multilingual
Storage area for luggage
Front desk safe
Tour and ticket information
Terrace
Garden
Television in lobby
Lift
No smoking on site
Bar or lounge

Family Friendly Amenities

Family property
Free WiFi
Soundproofed rooms
Kitchenette
Snack bar/deli
Laundry facilities
Refrigerator
Microwave
Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

Train station: Berlin Potsdamer Platz Station (0.7 km / 0.5 mi)
Metro station: Anhalter S-Bahn (0.1 km / 0.1 mi)
Parking: Self parking available for a surcharge

Room Amenities

Novotel Suites Berlin City Potsdamer Platz offers 229 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. This accommodation offers separate sitting areas. Flat-screen televisions come with premium satellite channels. Accommodation at this 3-star hotel has kitchenettes with microwaves and coffee/tea makers. Bathrooms include baths or showers and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

In-room kitchenette
Sitting area
Flat-screen television
Satellite channels
Premium channels
Microwave
Coffee maker
Hypo-allergenic bedding
Bath or shower
Cots (free)
Housekeeping (daily)
Local calls (free)
Hairdryer
Laptop safe
Iron and ironing board available
Desk
Blackout curtains
Sound-insulated rooms
Air conditioning
Ensuite bathroom
Connecting rooms available
Wardrobe or cupboard
Change of towels (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10 AM and at the weekend from 7 AM to 11 AM.

Hotelbar – On-site lobby lounge.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible on-site restaurant
Wheelchair-accessible lounge
Wheelchair-accessible registration desk
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk

Hotel Policies

Check-in

Check-in time ends at anytime
Check-in time starts at midnight
Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Check-out

Check-out by noon

Payment types

Children and extra beds

Children are welcome.
Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
Rollaway/extra beds are not available.
Free cots (infant beds)!

Pet Policy

Pets: EUR 15 per pet, per night
Pets cannot be left unattended
Certain rooms only
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

Sustainability/community reinvestment (10% revenue or more)
Comprehensive recycling policy
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Pets cannot be left unattended
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Pets allowed in specific rooms only
Staffed front desk
LGBTQ friendly
Smoke detector
Service animals are allowed
Service animals are exempt from fees/restrictions
Property does not offer on-site COVID-19 testing
Property does not require health documentation at check-in
Guest accommodation is not sealed after cleaning
Electrostatic spray is not used for disinfection
Cashless transactions are available
Masks are not compulsory at the property
Contactless food service / room service is not available
Reservation is not required for facilities on-site
Property is cleaned with disinfectant
Staff does not wear personal protective equipment
Mobile key entry is not available
Food service has been amended for enhanced safety
Protective clothing is not available to guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Children stay free - maximum age 15
Social distancing measures are not in place
Contactless check-in is not available
No rollaway/extra beds available
Children stay free
Individually-wrapped food options are not available
Number of children who can stay free - 2
Debit cards
No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: from approximately EUR 22 for adults and from EUR 4 for children
Self-parking fee: EUR 17.00 per night
Pet fee: EUR 15 per pet, per night
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

Berlin Platz
Platz Berlin
Suite Novotel Berlin
Suite Novotel Berlin Potsdamer Platz
Suite Novotel Potsdamer Platz
Suite Novotel Potsdamer Platz Hotel
Suite Novotel Potsdamer Platz Hotel Berlin
Suite Novotel Berlin Potsdamer Platz Hotel Berlin
Suitehotel Berlin
Novotel Suites Berlin City Potsdamer Platz Hotel
Novotel Suites Potsdamer Platz Hotel
Novotel Suites Berlin City Potsdamer Platz
Novotel Suites Potsdamer Platz
Accor Berlin Potsdamer Platz
Novotel Suites Berlin City Potsdamer Platz Hotel
Novotel Suites Berlin City Potsdamer Platz Berlin
Novotel Suites Berlin City Potsdamer Platz Hotel Berlin

You should know

Up to 2 children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.