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Burnett Arms Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Burnett Arms Hotel

Terrace/patio
Free WiFi, bed sheets
Serves lunch, dinner and brunch
Interior detail
Front of property

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Laundry
  • Breakfast available
  • Pet-friendly
  • Housekeeping
  • Parking included

Explore the area

Map
25 High Street, Banchory, Scotland, AB31 5TD
  • Banchory Museum
    3 min walk
  • Platform 22
    10 min walk
  • Falls of Feugh
    15 min walk
  • Aberdeen (ABZ)
    32 min drive

Room options

View all photos for Standard Triple Room, Multiple Beds

Free WiFi, bed sheets

Standard Triple Room, Multiple Beds

  • 14 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Single Room, 1 Single Bed

Free WiFi, bed sheets

Standard Single Room, 1 Single Bed

  • 9 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room, 1 Queen Bed

Free WiFi, bed sheets

Standard Double Room, 1 Queen Bed

  • 13 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Basic Double Room, 1 Bedroom, Non Smoking, Executive Level

Basic Double Room, 1 Bedroom, Non Smoking, Executive Level

Basic Double Room, 1 Bedroom, Non Smoking, Executive Level

  • 9 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, 1 King Bed

Free WiFi, bed sheets

Deluxe Double Room, 1 King Bed

  • 14 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room, 2 Single Beds

Free WiFi, bed sheets

Standard Twin Room, 2 Single Beds

  • 12 sq m
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Property grounds

Tor Na Coille Hotel & Restaurant

Parking included
Free WiFi
Restaurant
Business services
4.6 out of 5, Wonderful, (272)
The price is €102
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Tor Na Coille Hotel & Restaurant

About this property

Burnett Arms Hotel

Hotel in Banchory with a restaurant and a bar
This smoke-free hotel features a restaurant, a bar/lounge, and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, dry cleaning, and laundry facilities.
Burnett Arms Hotel offers 18 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Burnett Arms Hotel. During your stay, you're just a quick walk from Banchory Museum. Free WiFi in public areas, free self parking, and a restaurant are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Free self parking
  • Enjoy international cuisine while dining at Coach House Restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Amenities include a meeting room, laundry facilities, and a terrace
  • Steps from Banchory Museum and 10 minutes by foot from Platform 22
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, an arcade/game room, and ski storage are also featured at Burnett Arms Hotel. Self parking is free.

This 3-star Banchory hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 9 AM to 9:30 AM.
Coach House Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.
Lounge Bar - This bar specializes in international cuisine and serves brunch, lunch, dinner, and light fare. A children's menu is available. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured self-parking on site

Food and drink

  • Cooked-to-order breakfast available for a fee daily 9 AM–9:30 AM: GBP 8.00-12.00 for adults and GBP 5.00-8.00 for children
  • 1 restaurant
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • Coach House Restaurant
  • Lounge Bar

Things to do

  • Arcade/games room

Family friendly

  • Arcade/games room
  • Laundry facilities

Conveniences

  • Banquet hall

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Ski storage

Business services

  • A meeting room

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Bath or shower
  • Hairdryer
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:30 AM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: GBP 10.00 per pet, per night
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 25.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately GBP 8.00 to 12.00 for adults, and GBP 5.00 to 8.00 for children
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a security system
The front desk at this property is open daily from 7:30 AM - 10:30 AM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Banchory Best Western
Best Western Banchory
BEST WESTERN Burnett Arms Hotel Banchory, Scotland
Burnett Arms Hotel Banchory
Burnett Arms Hotel
Burnett Arms Banchory
Burnett Arms
Burnett Arms Hotel Banchory, Scotland
OYO Burnett Arms Hotel
Burnett Arms Hotel Hotel
OYO The Burnett Arms Hotel
Burnett Arms Hotel Banchory
Burnett Arms Hotel Hotel Banchory

Burnett Arms Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 59 out of 196 reviews" "
Rating 8 - Good. 89 out of 196 reviews" "
Rating 6 - Okay. 19 out of 196 reviews" "
Rating 4 - Poor. 14 out of 196 reviews" "
Rating 2 - Terrible. 15 out of 196 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Sandra Lee, Rio Rico

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved Banchory and the hotel was perfectly located for walking the town. Lots of independent shops and food choices. Only one night there but would stay there again.
Stayed 1 night in Sep 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Iain

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, reasonable price, friendly staff
Stayed 1 night in Aug 2024

2/10 Terrible

Wai Kwen Nelson

Disliked: Staff & service
Dodgy Hotel
I booked 3 rooms for attending my son’s wedding. The hotel contacted us 5 days before check in and ask us to cancel the rooms due to over booking. One of my son cancelled and moved to another hotel. I did not. The hotel then cancelled my room 2 days before check in and then said to Hotel.com that I cancelled the room! I had no choice but booked a room elsewhere but cost me a lot of more due to last minute booking.The hotel is not honest. Will not stay again in future
Stayed 1 night in Aug 2024

8/10 Good

William

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Etta

Liked: Cleanliness, staff & service
Staff are very helpful. Had a meal in the restaurant and it was lovely.
Stayed 1 night in Aug 2024

10/10 Excellent

Jenny

Stayed 1 night in Jul 2024

10/10 Excellent

Angie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here to enable us to go to family gathering close by. We found the Burnett great value for money and were very pleasantly surprised with our room. It was very spacious, very clean and more modern than expected in an older building. The bathroom was just as nice as those I’ve seen in much more expensive hotels. We met family and had drinks in the bar which is also very nice. While we did not eat here the plates of food we saw looked tasty. The staff were all very friendly and efficient.
Stayed 1 night in Jul 2024

2/10 Terrible

Kerri

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful and friendly. I called in advance to request an early check in as I was attending a wedding nearby. Room was ready for me when I arrived. Room was clean, plenty tea/coffee & milk, bed was comfy. Great value for money. Would definitely stay again. Thank you.
Stayed 1 night in Jun 2024

8/10 Good

David

Stayed 1 night in May 2024

6/10 Okay

A M

Disliked: Staff & service, property conditions & facilities
Really dreadful
Party going on until 1am. Then woken up by false fire alarm at 2pm with no apology from management.
Stayed 1 night in May 2024

4/10 Poor

Doug

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in May 2024

4/10 Poor

Deirdre

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Sheelagh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and cosy
Stayed 1 night in Mar 2024

8/10 Good

Burnett

Stayed 1 night in Feb 2024

8/10 Good

Sheena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good value, everything we needed for an overnight stay. Lovely breakfast served by a very efficient friendly waitress
Stayed 1 night in Feb 2024

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place, good price.
Stayed 1 night in Feb 2024

8/10 Good

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property a bit dated but very comfortable bed, big bath, nice and warm. No issues with noise despite facing main road.
Stayed 1 night in Feb 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
We only stayed one night and everything was fine.
Stayed 1 night in Jan 2024

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities
A lovely central hotel to stay in. Very comfortable, warm and clean room for our new year winter break, night away. Thank you
Stayed 1 night in Jan 2024

10/10 Excellent

Bryan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay on a Saturday night while working in the area. Nice wee buzz in the bar area.
Stayed 1 night in Dec 2023

4/10 Poor

James

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Banchory is lovely and has a few nice restaurant options nearby. This hotel has nice staff but needs some work. The bed clearly hadnt been changed, there was mould on the walls and there was no iron in the room deapiate asking for one. The shower was freezing cold for a solid 5 minutes as well.
Stayed 1 night in Nov 2023

4/10 Poor

Neil

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The room ceiling was dripping, the roof was stained from previous water damage i would assume, wall paper was coming out too
Stayed 1 night in Oct 2023