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 Axbridge •1 Room
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Best Western Webbington Hotel & Spa

3.5-star property
Webbington Road, Axbridge, England (01) 562 1066
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3.9 out of 5
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See all 15 ebookers Reviews

"Rooms need fans they are too hot. Maintenance and upkeep need some attention. Poor pressure on our shower, cold water trickled out. Views are amazing. " More

By a verified traveller on Mon 11 Jul 2022

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Family Room, Multiple Beds, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 1 Double Bed, Non Smoking (Small Room)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 1 Single Bed, Non Smoking

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Superior Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Best Western Webbington Hotel & Spa. During your stay, you're just a quick walk from Mendip Hills. You'll find features such as free WiFi in public areas and free self-parking, plus a full-service spa.

  • Free WiFi
  • Free self-parking
  • Enjoy British cuisine while dining at Tiark Restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Treat yourself to aromatherapy, hot stone massages or body wraps at the spa
  • Services include a concierge, a porter and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the location
  • 13 minutes by car from Cheddar Gorge and 9 minutes from King John's Hunting Lodge

Best Western Webbington Hotel & Spa ratings based on 15 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Webbington Hotel & Spa

Everyone (12) Couples (2)
3 out of 5
Rooms need fans they are too hot. Maintenance and upkeep need some attention. Poor pressure on our shower, cold water trickled out. Views are amazing.

Posted by on 11 Jul 2022

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Comment from Hotel Management

28 Jul 2022 by Reception

Thank you for your comments following your stay with us. if you wish to discuss further, please dont hesitate to email guestrelations@latonaleisuregroup.com

4 out of 5
Very friendly and helpful staff. Beautiful location Breakfast good

Posted by on 21 Jun 2022

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Comment from Hotel Management

2 Jul 2022 by Reception

Thank you for your feedback and for choosing our hotel!

4 out of 5
No lift meant a lot of stairs to room 17 not enough milk in the room and no-one on reception to ask for more

Posted by on 15 Dec 2019

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4 out of 5

Posted by on 15 Dec 2019

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3 out of 5

Posted by on 15 Jun 2019

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Comment from Hotel Management

17 Jun 2019 by Steve

Thanks for your review

3 out of 5

Weekend retreat

Cons: Restaurant service and overall appearance
Location: Location and activities on offer nearby are great. Glastonbury and Wells beautiful.
Hotel has a lot of potential but the peace and tranquillity expected is somewhat broken by the noise of the M5. The configuration of the hotel is strange requiring you to walk from the pool area across the tiled reception area for the leisure suite an then through the gym to reach the steam room and sauna (steam room out of action and believe it has been for some time) . Hotel is dated with electrical issues being experienced in both our room and that of friends, which is a little disconcerting. Hotel staff generally helpful and friendly although requires a little organisation - if you don't have the a la carte menu napkins and water and glasses are cleared from your table??! The surrounding countryside and opportunities to go out and about do make the location ideal.

Posted by on 13 Aug 2018

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Comment from Hotel Management

14 Aug 2018 by steve

Thanks for your review

4 out of 5

Comfortable hotel with lovely views

Pros: Public areas very comfortable, good sized bed, nice swimming pool.
Cons: Decor needs refreshing and some areas need a deep clean.
Location: It’s off the M5 with stunning countryside all around. There are probably loads of things to do nearby but we didn’t do any of them
Nice olde worked country hotel with good facilities and stunning views. Rooms are a good size with nice furniture and very large comfortable beds. The decor is a little dated and needs refreshing, there is no lift so lots of stairs. The hotel is in an old building so the layout is somewhat quirky but the bar and restaurant are really nice and very comfortable, great views and luxurious leather sofas. The pool is ok but again the layout is a bit odd; the changing rooms are separate from the pool and the pool is separate from the sauna (tbh I never did find it!) Bar food was good and service was excellent. Free WiFi throughout and generally very good facilities. Cleaning was slightly below par with some areas of the bathroom needing attention. Breakfast was good although the waitress looked really shocked when I explained that we were on a room only tariff and hadn’t booked! She recovered though and was very helpful. Good value and a very pleasant hotel with friendly helpful staff. It is slightly off the beaten track but that only adds to its charm!

Posted by , from kent on 16 May 2018

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4 out of 5

Character hotel

Pros: Very good value
Cons: Keep up the maintenance/redecoration programme
Location: -
Nice character hotel. It is a little shabby in places, but it is a big hotel, and probably like the Forth Bridge, an ongoing programme Great facilities, including spa. Fabulous views

Posted by , from The Vale on 15 Feb 2018

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4 out of 5
Pros: Good facilities and ambience.
Location: Wasn't there long enough.
Good facilities and site although a little off the beaten track. Helpful and friendly staff.

Posted by , from UK on 29 Jan 2018

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4 out of 5

Lovely wedding venue hotel

Pros: We all had descent sized rooms which were very comfortable. The room was dressed beautifully for the wedding ceremony and the wedding breakfast!
Cons: The net curtains looked tatty in some bedrooms spoiling the view from the room.
Location: The hotel is located just off Junction 21 of the M5, however, it's easier to get to from Junction 22! Cheddar is nearby to explore.
We stayed at the hotel for 2 nights for a family wedding. The staff were very obliging and we were looked after really well. Upon arrival to our room we found out that the main light in the room wasn't working. This was fixed really quickly by the hotel. We unfortunately, didn't get the chance to use the spa facilities but went to have a look.

Posted by , from Warwickshire on 15 Jan 2018

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About the Best Western Webbington Hotel & Spa

Location Webbington Road, Axbridge, England BS26 2HU

Property Features

Best Western Webbington Hotel & Spa offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A business centre and meeting rooms are available. A fitness centre, spa services, and a library are also featured at the eco-certified Best Western Webbington Hotel & Spa. Free self parking is available. Smoking is allowed in designated areas at this 3.5-star Axbridge hotel.

  • 54 guestrooms or units
  • 2 levels
  • Conference rooms
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Television in lobby
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Best Western Webbington Hotel & Spa offers 54 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with digital channels. Bathrooms include baths or showers and complimentary toiletries. This Axbridge hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Coffee maker
  • Bath or shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Heating
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7 AM to 9:30 AM and at the weekend from 8 AM to 10 AM.

Tiark Restaurant – This restaurant specialises in British cuisine and serves lunch and dinner.

Webbington Hotel Bar – This bar serves lunch and dinner. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

Spa Services

The on-site spa has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and body wraps. A variety of treatment therapies are provided, including aromatherapy.

  • Hot stone massage
  • Deep tissue massage
  • Number of treatment rooms 2
  • Couples treatment rooms
  • Sports massage
  • Body treatments
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7 AM - 10 PM. If you are planning to arrive after 9:00 PM, please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours.

The front desk at this property is open daily from 7 AM - 10 PM.
Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 10.0 per night.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash.

  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Front desk opens daily at 7 AM
  • Social distancing measures are in place
  • Front desk closes daily at 10 PM
  • No cots (infant beds) available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Debit cards
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 12.50 per person
  • Rollaway bed fee: GBP 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Webbington Hotel Axbridge
  • Best Western Webbington Hotel
  • Best Western Webbington Axbridge
  • Best Western Webbington
  • Loxton Best Western
  • Best Western Loxton
  • BEST WESTERN Webbington Hotel And Spa Axbridge, Somerset
  • Best Webbington & Spa Axbridge
  • Best Western Webbington Hotel & Spa Hotel
  • Best Western Webbington Hotel & Spa Axbridge
  • Best Western Webbington Hotel & Spa Hotel Axbridge

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Awards & Affiliations

Eco-certified property

This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • Green Tourism Programme
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.