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Mercure Hotel Amsterdam West

4.0 star property

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Photo gallery for Mercure Hotel Amsterdam West

Bicycling
Bar (on property)
Breakfast, lunch, dinner served; French cuisine, al fresco dining
Aerial view
In-room safe, desk, blackout curtains, iron/ironing board

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Laundry
  • Gym
  • Room service
  • Housekeeping
  • Air conditioning

Explore the area

Map
Oude Haagseweg 20, Amsterdam, 1066 BW
  • Olympic Stadium
    ‪5 min drive‬
  • Vondelpark
    ‪5 min drive‬
  • Van Gogh Museum
    ‪8 min drive‬
  • Amsterdam (AMS-Schiphol)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Single Beds, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Superior Room, 1 King Bed, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed with Sofa bed, Non Smoking

Superior Room, 1 King Bed with Sofa bed, Non Smoking

Superior Room, 1 King Bed with Sofa bed, Non Smoking

  • 36 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Mercure Hotel Amsterdam West

Eco-certified hotel with a 24-hour fitness center connected to the convention center in Amsterdam
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a microwave in a common area, and a business center. Housekeeping is available on request.
Mercure Hotel Amsterdam West offers 152 accommodations with safes and coffee/tea makers. LED televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Mercure Hotel Amsterdam West. During your stay, you'll be connected to the convention center, and within walking distance of Amsterdamse Bos. Free WiFi in public areas, a restaurant, and a 24-hour gym are available.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy French cuisine while dining at At West
  • Buffet breakfast served daily for a fee
  • Self parking and RV/bus/truck parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a 24-hour gym and bike rentals
  • Just a 5-minute drive from Olympic Stadium and 8 minutes from Van Gogh Museum
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

A computer station is on site and WiFi is free in public spaces. A 24-hour fitness center, a terrace, and a vending machine are also featured at the eco-certified Mercure Hotel Amsterdam West. For a fee, parking is available.

This 4-star Amsterdam hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily.
At West - This restaurant specializes in French cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Dutch, English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Secured uncovered self parking on site (EUR 25.00 per day)
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily: EUR 25 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • At West

Things to do

  • 24-hour fitness centre
  • Bike rentals

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Hand-held shower head
  • Step-free path to entrance
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Shared microwave
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Digital channels
  • LED TV

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board (on request)
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 30.00
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 40.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 40 per stay
  • An effective city/local tax rate of 12.50 percent will be charged
  • Service fee: EUR 3 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 25 per person
  • Uncovered self parking fee: EUR 25.00 per day
  • Early check-in fee: EUR 30.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 stars.

Property is also known as

Amsterdam Airport Mercure Hotel
Mercure Amsterdam Airport
Mercure Hotel Amsterdam Airport
Accor Amsterdam Airport
Mercure Amsterdam Airport Hotel Amsterdam
Mercure Hotel
Mercure Amsterdam West
Mercure Amsterdam West
Mercure City Amsterdam West Hotel
Mercure Hotel Amsterdam West Hotel
Mercure Hotel Amsterdam West Amsterdam
Mercure Hotel Amsterdam West Hotel Amsterdam

Mercure Hotel Amsterdam West Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 334 out of 1000 reviews
Rating 8 - Good. 447 out of 1000 reviews
Rating 6 - Okay. 150 out of 1000 reviews
Rating 4 - Poor. 44 out of 1000 reviews
Rating 2 - Terrible. 25 out of 1000 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Sandy

Stayed 1 night in Oct 2024

2/10 Terrible

patrick

Stayed 2 nights in Oct 2024

10/10 Excellent

Thijs

Stayed 1 night in Oct 2024

2/10 Terrible

Sophie

Stayed 2 nights in Aug 2024

4/10 Poor

Anita

Travelled with family
Disliked: Staff & service, amenities
staff like to talk about customers thinking they dont understand
Stayed 3 nights in Aug 2024

10/10 Excellent

Po Wa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Aug 2024

8/10 Good

Sam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was priced at a decent value for Amsterdam prices. The conditions of the facility were pristine. If you’re looking for a quiet stay, this place is perfect for you. We wanted to go downtown frequently and the transit time took a lot out of our days. Overall great facility, just a little out of the way.
Stayed 4 nights in Aug 2024

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient. Breakfast much too expensive . 25 euros. Did not purchase but bought food next door at filling station.
Stayed 3 nights in Aug 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien. Bien situé près des transports en commun et de l’aéroport
Stayed 1 night in Jul 2024

6/10 Okay

Eirik

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
A little far away from Amsterdam Center. Nice hotel. Clean rooms. Good restaurant. Bike rentals should be tried (a little expensive).
Stayed 4 nights in Jul 2024

2/10 Terrible

mahipal singh

Disliked: Cleanliness, staff & service, property conditions & facilities
This property is completely out of the city. Booked for 2 nights, lost almost 150 Euros. Request staff for help in cancelling the Booking for 1 days if they can not do for 1 days , even I requested them for partial refund They didn't want to hear anything. Unfortunately I. Had to leave the hotel in 1 day and paid for 2 nights.
Stayed 2 nights in Jul 2024

8/10 Good

Kiley

Liked: Cleanliness, staff & service, property conditions & facilities
Great property. Staff and hotel were good.
Stayed 4 nights in Jul 2024

8/10 Good

john

Business traveller
Liked: Cleanliness
No probs
OK
Stayed 2 nights in Apr 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and service, amazing food and comfortable accommodations. I highly recommend.
Stayed 1 night in Jul 2024

8/10 Good

Vilesh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cost effective Hotel
Stayed 3 nights in Jul 2024

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, amenities
We missed the elevator but maybe we missed it ourselves and just didn’t see it, great staff and good location being close to airport.
Stayed 1 night in Jul 2024

8/10 Good

Donald

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
Nice stay, despite list reservation
The hotel had no reservation for us when we arrived to check in, even though we made the reservation through Hotels.com several months earlier, and had even communicated with them through the app. The front desk people were very nice about it when I showed them my reservation on my phone, and got us a room of the same type and for cheaper than we had booked it for. However, there was another mistake later as our keys stopped working after two nights, even though we were staying for a third night which had been booked seperately by the tour company we were going with. I had communicated with them about this at the time of making the reservation, and again at check-in two days before. But again they quickly rectified the situation and we were able to stay in the same room. Otherwise, the hotel was pleasant, albeit a little out of the way if you don't have a car. But we took the bus 369 and transferred to tram 2 to get into central Amsterdam.
Stayed 2 nights in Jun 2024

2/10 Terrible

James

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Unclean beds no apologies.
Stayed 2 nights in May 2024

8/10 Good

Oam, Kearny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a good hotel to stay at. Bus stop is not far away and a mini market right outside. Great breakfast selection. Dinner selection not too much. Good drinks at the bar. Staff were generally helpful. Our heat didn't work in our bedroom and they were doing construction in the hallways.
Stayed 4 nights in Apr 2024

4/10 Poor

Aqeel

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

8/10 Good

Richard

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Bad stay in Nowhere land!
There were no common areas to relax and enjoy unless we bought food from their restaurant. Would never stay here again!
Stayed 5 nights in Apr 2024

6/10 Okay

Annie

Stayed 1 night in Apr 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2024