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4.4 out of 5

"Hotel was fantastic, really well situated for travel from the airport as only a 15min train journey into central station and a 10min walk to the hotel ... " More

By a verified traveller on Tue 16 Aug 2022

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Family Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Executive Double Room, View, Corner

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Executive Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us they can't get enough of Room Mate Aitana's great location. During your stay, you're just a quick walk from Het Ij. Enjoy features like free WiFi in public areas, plus a restaurant and a gym.

  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym
  • Guests have great things to say about the central location and the helpful staff
  • 15 minutes by foot from Anne Frank House and a 3-minute drive from The 9 Streets

Room Mate Aitana ratings based on 22 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Room Mate Aitana

Everyone (12) Couples (1) Family (6)
4 out of 5
Hotel was fantastic, really well situated for travel from the airport as only a 15min train journey into central station and a 10min walk to the hotel. Also close walking distance to all the canals and major sights of the city but far enough away not to be disturbed by party goers. Breakfast was brilliant, rooms were big bright and airy, staff were friendly and helpful. The only 1 thing that was frustrating was it took staff so long to check people in. Apart from that, we had a wonderful stay and would go back for sure

Posted by on 16 Aug 2022

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5 out of 5
The staff were all friendly and helpful which made for a very pleasant stay.

Posted by on 15 Apr 2022

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Comment from Hotel Management

16 Apr 2022 by Javier Sanchez

Dear Clive, Thank you so much for taking the time to leave us a review. Thank you so much for the compliments about staff, these is one of the most important pilars of Room Mate Hotels. Hope to se you back at your home in Amsterdam. kind regards, Javier Sanchez Torres - Duty Manager - Room Mate Aitana

4 out of 5

Posted by on 25 Jul 2021

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5 out of 5

Posted by on 8 Jan 2021

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Comment from Hotel Management

14 Jan 2021 by PALOMA LORENZO- Reservations

Dear Kam, Thank you so much for your feedback! We look forward to welcoming you very soon!

3 out of 5
The elevators are so ridiculously slow. It's maddening. I would never go back here since it ruins my day every morning. You can't even take the stairs because of the idiotic design of the hotel which forces you all over the hotel just to get to the lobby.

Posted by on 27 Jul 2024

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5 out of 5
Tolles Erlebnis, gute Lage, sehr freundlich und hilfsbereit

Posted by on 9 Jul 2024

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4 out of 5
Hotel war super. Super Lage und das Personal war sehr freundlich

Posted by on 24 Mar 2024

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4 out of 5

Posted by on 15 Oct 2023

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5 out of 5

Posted by on 1 May 2023

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5 out of 5

Posted by , from Volketswil on 24 Apr 2023

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About the Room Mate Aitana

Location IJDok 6, Amsterdam, 1013

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 7 meeting rooms. Public spaces have free WiFi. A fitness centre, a terrace, and a vending machine are also featured at Room Mate Aitana. Parking is available for a fee. This 4-star Amsterdam hotel is smoke free.

  • 1 building
  • 284 guestrooms or units
  • 13 levels
  • Built in 2013
  • Childcare (surcharge)
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Amsterdam (ZYA-Amsterdam Central Station) (0.9 km / 0.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Room Mate Aitana offers 284 accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. 37-inch flat-screen televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers. This Amsterdam hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining
  • Flat-screen television
  • Satellite channels
  • Bath or shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Climate control
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to noon.

Ijdock – This restaurant serves breakfast, lunch and dinner.

Room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Boat tours nearby
  • Bicycle rentals nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests must receive written permission from the hotel in advance in order to check-in with their dog. Breed restrictions apply. Guests travelling with a dog must present their pet's current vaccination record and liability certificate at check-in. Dogs must not weigh more than 88 pounds (40 kilogrammes) and must be at least 1 year old. Full details will be provided by the hotel.

The credit card used to book the reservation must be presented by the cardholder at check-in

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

This property accepts credit cards and cash

Cashless transactions are available

This property uses wind, solar and geothermal energy, plus a grey water recycling system and eco-friendly cleaning products

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Dogs are not allowed in public areas, including restaurants, bars, terrace, pool areas and meeting rooms. Dogs must be leashed outside of the guestroom. Dogs are not allowed to be unattended in guestrooms, except during breakfast hours.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash. This property uses wind, solar and geothermal energy, plus a grey water recycling system and eco-friendly cleaning products. Cashless payment methods are available for all transactions.

  • Grey water recycling system
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Cashless transactions are available
  • Contactless check-out is available
  • Mobile key entry is not available
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free - maximum age 12
  • Contactless check-in is not available
  • Property does not follow a brand or regulatory agency's sanitisation guidelines
  • Children stay free
  • Parking height restrictions apply
  • Renewable energy source - solar
  • Number of children who can stay free - 2
  • Renewable energy source - geothermal
  • Renewable energy source - wind

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 12.50 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 23.95 per person
  • Self-parking fee: EUR 40 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Aitana Room Mate
  • Room Mate Aitana
  • Room Mate Aitana Amsterdam
  • Room Mate Aitana Hotel
  • Room Mate Aitana Hotel Amsterdam
  • Room Mate Aitana Hotel
  • Room Mate Aitana Amsterdam
  • Room Mate Aitana Hotel Amsterdam

You should know

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National Rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 stars.

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