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4.6 out of 5

"Extremely professional reception staff. Room products for 1009 quality n exceptional cleaning daily. Asked for room not facing the Dam but first floor ... " More

By a verified traveller on Tue 04 Apr 2023

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Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room (Grand)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Royal Suite (Royal, Dam View)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room (Rooftop Terrace)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Room (Premium)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Premium Room (Dam View)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Anantara Grand Hotel Krasnapolsky Amsterdam's great location gets high marks from our customers. During your stay, you're just a quick walk from Dam Square. You'll find features such as free WiFi in public areas, plus a restaurant and a 24-hour gym.

  • Free WiFi and wired Internet in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and bicycles to rent
  • Guests have great things to say about the helpful staff and the location
  • Within a 15-minute walk of Flower Market and Anne Frank House
  • Cats and dogs welcome for a fee

Anantara Grand Hotel Krasnapolsky Amsterdam ratings based on 24 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Anantara Grand Hotel Krasnapolsky Amsterdam

Everyone (10) Couples (6) Family (4)
4 out of 5
Extremely professional reception staff. Room products for 1009 quality n exceptional cleaning daily. Asked for room not facing the Dam but first floor courtyard room was minimal noise n acceptable even though some noises from cafe/pub down d Alley. To be expected in a middle of city center

Posted by on 4 Apr 2023

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Comment from Hotel Management

4 Apr 2023 by Arne Heuwekemeijer – Hotel Director

Dear Mr./Ms. Yoke,First of all, I would like to thank you for sharing your experience on this website. What a delightful review! I am pleased to read that you enjoyed your time in Amsterdam and that we have been able to assist in making it special. Thank you for your kind words about the reception staff and housekeeping. Your enthusiasm is truly visible in them and I will be sure to share them with the team. The next time you will be in Amsterdam, we sincerely hope you will stay with us again.With kind regards,Arne Heuwekemeijer – Hotel Director

5 out of 5
The service was first class . Originally we were booked into a room which over looked an unpleasant dumpster and being on a very over due romantic break a quick chat with the receptionist had a new room with a much better view and extra large bed .the whole experience was perfect , the room , the location, the service . Would 100%recommend .

Posted by on 17 Feb 2020

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Comment from Hotel Management

19 Feb 2020 by Arne Heuwekemeijer – Hotel Director

Dear Sir/Madam, What a wonderful review, thank you very much for sharing your experience! We are delighted to read that you enjoyed your stay at NH Collection Grand Hotel Krasnapolsky so much. We are also very happy to hear that you enjoyed the room, the location and the service. On behalf of the entire team of NH Collection Grand Hotel Krasnapolsky we would be honored to welcome you back again. With best regards, Arne Heuwekemeijer – Hotel Director

5 out of 5

Posted by on 9 Dec 2019

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Comment from Hotel Management

10 Dec 2019 by Arne Heuwekemeijer – Hotel Director

Dear Sir/Madam, Thank you for taking the time to share your experiences with us. We are delighted to read that you enjoyed your stay at NH Collection Grand Hotel Krasnapolsky. We are all looking forward to welcome you here again! With kindest regards, Arne Heuwekemeijer – Hotel Director

5 out of 5
Fabulous Hotel clean and immaculate rooms and the most helpful staff

Posted by on 7 Dec 2019

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Comment from Hotel Management

8 Dec 2019 by Arne Heuwekemeijer – Hotel Director

Dear Sir/Madam, Thank you for taking the time to post a review of your recent stay at NH Collection Grand Hotel Krasnapolsky. We are delighted to read that you had such an enjoyable time with us. We would like to thank you for your positive remarks about our friendly staff and our wonderful rooms. We have shared your experience with our colleagues; as such great praise is a fabulous reward for their continued and consistent efforts. It would be our pleasure to welcome you back again in NH Collection Grand Hotel Krasnapolsky! With kindest regards, Arne Heuwekemeijer – Hotel Director

4 out of 5
The room was lovely and very clean. The only issue we had was lack of sleep due to the noise coming from the street that our room looked out on. I would go back to the hotel but would refuse a room looking out onto this street.

Posted by on 17 Oct 2019

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Comment from Hotel Management

17 Oct 2019 by Guest Relations

Dear Sir./Madame. Thank you for your review. First of all our appologize for the noise from outside during your stay. We are happy to hear that you liked the room.Hopefully we can welcome you back soon in our hotel. We wish you a nice day. Kind regards,

4 out of 5

Posted by on 7 Aug 2024

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Comment from Hotel Management

21 Aug 2024 by Arne Heuwekemeijer – Hotel Director

Dear Ms. Deborah,Thank you for taking the time to rate Anantara Grand Hotel Krasnapolsky on this website. We strive to provide our guests with the extraordinary and it is truly enriching to have received such positive feedback. We are thrilled to have contributed to your memorable experience and please feel free to share with us any insights you may have. We look forward to welcoming you back in the near future. With kindest regards, Arne Heuwekemeijer – Hotel Director

4 out of 5

Posted by on 2 Jan 2024

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Comment from Hotel Management

8 Jan 2024 by Arne Heuwekemeijer – Hotel Director

Dear Mr. Patrick,What a wonderful rating! Thank you very much for taking the time to rate Anantara Grand Hotel Krasnapolsky Amsterdam on this website. A high rating such as this is truly a compliment for our hotel and for our staff. On behalf of the entire team, I would like to thank you for your kindness and for staying with us. We truly hope to welcome you again in the near future! Kind regards,Arne Heuwekemeijer – Hotel Director

5 out of 5

Posted by on 26 Sep 2022

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5 out of 5

Posted by , from Pori on 25 May 2022

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5 out of 5

Posted by on 25 Jun 2021

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Comment from Hotel Management

6 Jul 2021 by Arne Heuwekemeijer – Hotel Director

Dear Sir/Madam, What a wonderful rating! Thank you very much for taking the time to rate NH Collection Grand Hotel Krasnapolsky on this website. A high rating such as this is truly a compliment for our hotel and for our staff. On behalf of the entire team, I would like to thank you for your kindness and for staying with us. We truly hope to welcome you again in the near future! Kind regards,

About the Anantara Grand Hotel Krasnapolsky Amsterdam

Location Dam 9, Amsterdam, 1012 JS

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and 16 meeting rooms are available. Public spaces have free WiFi and wired Internet. A 24-hour fitness centre, spa services, and a terrace are also featured at the luxury Anantara Grand Hotel Krasnapolsky Amsterdam. Parking is available for a fee. This 5-star Amsterdam hotel is smoke free.

  • 402 guestrooms or units
  • 6 levels
  • Built in 1865
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Valet parking (surcharge)

Transport

  • Train station: Rokin Station (2.4 km / 1.5 mi)
  • Metro station: Dam Stop (0.2 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Anantara Grand Hotel Krasnapolsky Amsterdam offers 402 air-conditioned accommodations with minibars and a safe. Flat-screen televisions are featured in guestrooms. Bathrooms include dressing gowns, slippers and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining
  • Flat-screen television
  • Coffee maker
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 11 AM.

Restaurant The White Room – This fine-dining restaurant only serves dinner.

Grand Café Krasnapolsky – This restaurant serves lunch and dinner. Open daily.

Bar The Tailor – On-site bar. Open daily.

Room service is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Golfing nearby
  • Scooter/moped rentals nearby

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 50 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lb per pet) Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

This property accepts credit cards and cash

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Credit card pre-authorization
  • Comprehensive food waste policy
  • Water dispenser use by guests actively encouraged
  • Security system
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Online penalty collection

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 12.50 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 18 to 45 per person
  • Valet parking fee: EUR 52 per day
  • Pet fee: EUR 50 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Krasnapolsky
  • Hotel NH Grand Krasnapolsky
  • Hotel NH Krasnapolsky
  • NH Grand Hotel Krasnapolsky
  • NH Grand Hotel Krasnapolsky Amsterdam
  • NH Grand Krasnapolsky Amsterdam
  • NH Grand Krasnapolsky Hotel
  • NH Hotel Krasnapolsky
  • NH Krasnapolsky
  • NH Krasnapolsky Hotel
  • NH Collection Amsterdam Grand Hotel Krasnapolsky
  • Collection Grand Hotel Krasnapolsky
  • NH Collection Amsterdam Grand Krasnapolsky
  • Collection Grand Krasnapolsky

Awards & Affiliations

Eco-certified property

This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • Green Key (Foundation for Environmental Education)

National Rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 5 stars.

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