Hotel Best Jacaranda

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Dates

December 2024

January 2025

6 outdoor pools, pool umbrellas, pool loungers

Overview
Rooms
Location
Policies

Very good

Popular amenities

Bar

All-inclusive

Parking available

Pool

Gym

Air conditioning

Explore the area

Avenida Bruselas, 4, Adeje, Tenerife, 38660

Fañabé Beach
7 min walk
Plaza del Duque Shopping Center
9 min walk
Gran Sur Shopping Center
12 min walk
Tenerife (TFS-Tenerife South)
19 min drive

Room options

Minibar, in-room safe, desk, laptop workspace

Family Room, Pool View (3 adults + 1 child)

20 sq m
Sleeps 4
1 Double Bed and 2 Twin Sofa Beds

Family Room, Pool View (2 adults + 2 children)

20 sq m
Sleeps 4
1 Double Bed and 2 Twin Sofa Beds

Double Room (3 adults)

Sleeps 3
1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

Standard Double Room Single Use, Pool View

20 sq m
Sleeps 1
1 Double Bed OR 2 Twin Beds

Double Room, Pool View (3 adults)

Sleeps 3
1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

Double Room, Pool View

Sleeps 2
2 Twin Beds OR 1 Double Bed

Family Room (2 adults + 2 children)

20.0 sq m
Resort view
Sleeps 4
1 Double Bed and 2 Twin Sofa Beds

Double Room (2 adults)

Sleeps 2
2 Twin Beds OR 1 Double Bed

Family Room (3 adults + 1 child)

20 sq m
Resort view
Sleeps 4
1 Double Bed and 2 Twin Sofa Beds

Double Room, Pool View (2 adults + 1 child)

Sleeps 3
1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

Standard Single Room

20 sq m
Resort view
Sleeps 1
1 Double Bed OR 2 Twin Beds

Double Room (2 adults + 1 child)

Sleeps 3
1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

Similar properties

Pool

Breakfast included

All-inclusive

Spa

for 1 room

includes taxes & fees

1 Jan - 2 Jan

About this property

Family-friendly Adeje hotel in Costa Adeje with 6 outdoor swimming pools

Along with 6 outdoor pools, this hotel has a restaurant and 2 poolside bars. WiFi in public areas is free. Additionally, 4 bars/lounges, 2 swim-up bars, and a health club are onsite.

Hotel Best Jacaranda offers 563 accommodations with minibars and safes. Rooms open to balconies. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

6 outdoor swimming pools are on site along with a children's pool. In addition to a seasonal outdoor pool, other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hotel Best Jacaranda. During your stay, you're just a quick walk from Fañabé Beach. Features include free WiFi in public areas, plus 6 outdoor pools and 2 poolside bars.

Free WiFi
Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, 2 swim-up bars, and 2 poolside bars
Self parking available for a fee
Take a swim in the seasonal outdoor pool
Services include a free kid's club, dry cleaning/laundry, and tour or ticket assistance
Onsite recreation includes a gym, a sauna, and a playground
Within a 15-minute walk of Fañabé Beach and El Duque Beach

Some rates at Hotel Best Jacaranda are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Best Jacaranda offers its guests 6 outdoor swimming pools, a health club, a sauna, and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 4 bars/lounges. Public spaces have free WiFi.

A children's pool, a terrace, and a complimentary children's club are also featured at the family-friendly Hotel Best Jacaranda. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Adeje hotel.

Onsite venue - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

All-inclusive details

All-inclusive room rates at Hotel Best Jacaranda are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks, and select beverages included

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Tennis

Volleyball

Entertainment

Onsite entertainment and activities

Onsite live performances

Awards and affiliations

Eco-Certified Property

This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, French, German, Italian, Portuguese, Russian, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Self parking on site (EUR 8 per day)
Wheelchair-accessible parking available
Height restrictions apply for on-site parking
On-site parking options include a garage

Food and drink

1 restaurant and 1 coffee shop/cafe
2 swim-up bars, 2 poolside bars and 4 bars/lounges

Things to do

6 outdoor pools
Arcade/games room
Billiards/pool table
Children's pool
Fitness centre
Playground
Sauna
Shopping

Family friendly

6 outdoor pools
Arcade/games room
Children's pool
Free children's club
Laundry facilities
Playground
Snack bar/deli
Soundproofed rooms

Conveniences

Banquet hall
Lift
Front-desk safe
Gift shop/newsstand
Vending machine

Guest services

24-hour front desk
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Wedding services

Outdoors

Garden
Pool sunloungers
Pool umbrellas
Terrace

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Raised toilet seat
Step-free path to entrance
Well-lit path to entrance
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible (may have limits)

Designated smoking areas

Room amenities

Bedroom

Air conditioning (climate-controlled)
Bed sheets

Bathroom

Bath or shower
Hairdryer
Private bathroom
Towels

Entertainment

32-inch flat-screen TV
Satellite channels

Food and drink

Coffee/tea maker
Minibar

Connecting rooms available
Desk
Laptop-friendly workspace
Safe
Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Self parking fee: EUR 8 per day
Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
The seasonal pool will open in January and close in December.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Jacaranda Hotel Adeje

Hotel Jacaranda Adeje

Jacaranda Adeje

Best Jacaranda Hotel

Jacaranda Hotel Tenerife/Costa Adeje

Best Jacaranda Adeje

Jacaranda Tenerife

Best Jacaranda

Jacaranda Hotel Tenerife

Best Jacaranda Tenerife/Costa Adeje

Hotel Jacaranda Tenerife

Hotel Jacaranda

Best Jacaranda Resort Adeje

Best Jacaranda Resort

Hotel Best Jacaranda Adeje

Hotel Best Jacaranda

Hotel Best Jacaranda Hotel

Hotel Best Jacaranda Adeje

Hotel Best Jacaranda Hotel Adeje

Hotel Best Jacaranda Reviews

8.2

Very good

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

4/10 Poor

Baljit

Travelled with family and small children

22 Aug 2024

Liked: Cleanliness

Disliked: Staff & service, amenities

The customer service was very poor

Stayed 7 nights in Aug 2024

10/10 Excellent

Emma

Travelled with family

10 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything was just so good

Stayed 5 nights in Aug 2024

8/10 Good

Shaun

29 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

hotel

Great location, rooms cleaned everyday, food was ok.

Stayed 7 nights in Jun 2024

8/10 Good

terrence

21 May 2024

Disliked: Amenities

Nice hotel good service

Stayed 5 nights in May 2024

8/10 Good

Jun Rui

30 Apr 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Apr 2024

4/10 Poor

Dean

Travelled with family

27 Apr 2024

Disliked: Staff & service, property conditions & facilities, room comfort

Dated and no name brand alcohol all inclusive.

Rooms are tired and dated. All inclusive does not include name brand alcoholic drinks or cocktails. Half of the machines in the childrens arcade were out of order. Table tennis equipment was faulty. A man using a hotel key card entered my room when only my 15 year old daughter was in the room claiming that he was meant to be staying in the room, yet he had no luggage, questioned my daughter about if she was staying alone in the room. When i reported it to reception and insisted on moving rooms it took them 3 hours to change my room. Even though i pointed out that the room next door was available. Hallways are very noisy, people drinking by the pool well after midnight were very noisy, no hotel staff monitoring the situation and asking them to move on as they arent supposed to be there drinking after the bar closes at 18:30. People from neighbouring rooms on their balconies shouting and playing music at 1:30 in the morning, I contacted reception to ask them to do something about it, the following morning a noise complaint notice addressed to my room was slipped under my door instead of the room creating the noise. 5 of our group of 12 got food posioning. The pharmacy I went to across the road told me that i was one of many people that had come in for sickness and diarrhea medication over the last 2 days. On site photographers take a lot of time with you, when you come to purchase photos they are ridiculously expensive. €57 for 7 photos on a usb stick.

Stayed 7 nights in Apr 2024

10/10 Excellent

Denis

Travelled with family

21 Apr 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

super value for money

super clean and great value for money, not too busy and nice heated pool. best spot was the bar and mini-pool on the top. Food similar each day, but good and does not taste the same (often in all incl I found they used the same oil or something). Great Paella and sea food, great crisp pizza. beer delicious, all incl cocktails out of a machine and too sweet (did not like at all). Unfortunately no views onto the sea from anywhere in the hotel.

Stayed 8 nights in Apr 2024

8/10 Good

Gordon

20 Apr 2024

Stayed 5 nights in Apr 2024

8/10 Good

Andrea

Travelled with partner

18 Apr 2024

Disliked: Staff & service, property conditions & facilities

Bathroom not clean around pool area not clean bedrooms floor not clean towels like bath mats

Stayed 4 nights in Apr 2024

10/10 Excellent

Agnieszka

Travelled with family

5 Mar 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Massive hotel with several pools. One was heated and most popular. Great facilities including gym and archade with games for kids. I had a very large room, looked more like an apartment (minus the kitchen). The only let down was the food. A bit hit and miss.

Stayed 5 nights in Feb 2024

8/10 Good

Jacqueline

14 Feb 2024

Stayed 7 nights in Feb 2024

10/10 Excellent

Audrey

Travelled with group

8 Feb 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This hotel is fabulous. Great facilities with lots of pools on 2 levels to suit everyone. Dining room is large but even though it is busy, it was well run & organised. It was always immaculately clean with quality food & plentiful & well presented. Staff were polite & although there were always visible, they kept a low profile & didn’t spoil people's holiday with 'silly rules'. Great location with a 5 minute walk to the beach & shops & bars nearby There was nothing I didn't like about this hotel although some days the room towel were a bit thin & smaller when changed but this wouldn't stop me returning in the future

Stayed 7 nights in Feb 2024

8/10 Good

Deborah

6 Feb 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Really enjoyed my stay until the last day when the cleaner started banging on the door at 9am when check out wasn't until 12 so that spoilt and enjoyable stay as she wasn't having it telling me I had to leave

Stayed 3 nights in Feb 2024

8/10 Good

a

28 Jan 2024

Liked: Cleanliness, staff & service, room comfort

good - could easily be better!

overall we enjoyed a lovely relaxing 2 weeks here. It's a very large complex that is well apportioned so you never fell too crowded. There's plenty of space for everyone and no part gets too noisy or crowded. Food selection is broad and there's something for everyone at all meals, but I would say that at times the quality, presentation, and temperature of dishes could be improved upon with a little more effort. We opted for an All-inclusive package and the most disappointing part was the quality of the drinks - the wine on offer is awful (and as the cost of upgrades to reasonable standard offerings is not expensive, I don't understand why it's not given to All-inclusive as a step-up offering relative to other packages? Cocktails and some other drinks on the package were also really poor quality (who expects machine dispensed sugary cocktails on an All-inclusive package?). All the staff throughout are wonderful, lovely, caring and friendly people - well done all! Rooms are spacious enough - walls between rooms are only stud partition so you'll hear everything next door! We had quiet neighbours on this visit., so not an issue It's a good location for those that enjoy walking the sea front promenade, or the shopping malls, etc. All-in-all really good, but I wouldn't pay the extra for All-inclusive again.

Stayed 14 nights in Jan 2024

6/10 Okay

Michael

Travelled with family

24 Jan 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel…. Very poor food

The hotel itself is very well situated and very clean…fortunately we only book for breakfast!!!! On our arrival it was late in the evening so we decided to eat our main meal in the restaurant!!!! Being a 30 year professional chef I can only class all of the food as poor!!!!

Stayed 7 nights in Jan 2024

6/10 Okay

Jordan

15 Jan 2024

Liked: Staff & service

Don’t think this hotel should be a 4 star?

This hotel is in a great location! Not sure what makes it have the high star rating of a 4 though. I tend to book hotels based on there star rating and not the price as it usually gives you a good indication of what sort of hotel you will be staying at. The rooms seem very outdated and certain parts of the hotel also seem a little run down. It does have real potential to be a great hotel though. I just think I had an idea of what a 4 star hotel was… but this wasn’t that. (In my opinion) I usually stay at the Princess Hotel just down the road but it was fully booked when I booked my trip at short notice, that hotel is also a 4 star but completely different in standard. The one thing I will say though, the staff were so friendly and lovely!

Stayed 3 nights in Jan 2024

10/10 Excellent

Emma Elizabeth, Llanrwst

21 Dec 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Dec 2023

8/10 Good

David

14 Dec 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 7 nights in Dec 2023

10/10 Excellent

James

Travelled with family

4 Dec 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Well situated close to shops and beach, hotel has plenty of options for food and drink. House cocktails are very watery and not mixed very well, but you can have premium cocktails for about €3 extra if all inclusive which was a little disappointing, the pool and table tennis was also expensive. Food was great, and staff were amazing. Definitely recommend this hotel.

Stayed 4 nights in Nov 2023

8/10 Good

Katherine

1 Dec 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A lovely holiday was had

Considering the size of this hotel, it seems to work seamlessly. We didn’t eat there. Every cheery, helpful staff.

Stayed 7 nights in Nov 2023

8/10 Good

ROBERT

Travelled with group

20 Nov 2023

Liked: Amenities, property conditions & facilities

Great hotel. Clean, efficient and excellent location. Staff were friendly and helpful. Only issue was ver thin walls between the room

Stayed 5 nights in Nov 2023

4/10 Poor

Andrea

Travelled with partner

18 Nov 2023

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

This hotel is definitely not 4 star it would be an acceptable 3* on arrival the toilet was coated in pubic hair, it was dealt with but extremely unpleasant have photos but not able to submit. The hotel is tires mirrors cracked mould in bathrooms

Stayed 4 nights in Nov 2023

10/10 Excellent

Gudni Thor

9 Nov 2023

Stayed 9 nights in Oct 2023

6/10 Okay

Simon

Travelled with family

2 Nov 2023

Liked: Staff & service

Disliked: Property conditions & facilities

Outdated

Hotel is in dire need of renovation, we had to switch one room due to bugs (tiny spiders) in the room. However, apart from that it seemed clean, and the staff was very polite and accomodating in resolving the room issue. Food was OK. So overall not that bad, but would probably not return...

Stayed 1 night in Oct 2023