Hotel Rey Carlos

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Dates

April 2025

May 2025

Overview
Rooms
Location
Policies

Good

Popular amenities

Bar
Pet-friendly
Breakfast available
24/7 front desk
Pool
Laundry

Explore the area

Avenida Tirajana, 14, San Bartolomé de Tirajana, 35110

Maspalomas Dunes
‪11 min walk‬
Yumbo Shopping Center
‪13 min walk‬
English Beach
‪14 min walk‬
Las Palmas (LPA-Gran Canaria)
‪31 min drive‬

Room options

In-room safe, desk, blackout curtains, free WiFi

Standard Triple Room

47 sq m
Sleeps 3
3 Twin Beds

Superior Triple Room

47 sq m
Sleeps 3
3 Twin Beds

Superior Room Renewed

47 sq m
Sleeps 2
1 Double Bed OR 2 Twin Beds

Double Room

47 sq m
Sleeps 2
1 Double Bed OR 2 Twin Beds

Single Room

47 sq m
Sleeps 1
1 Double Bed OR 2 Twin Beds

Similar properties

Outdoor pool, pool umbrellas, pool loungers

Pool
Hot tub
Free WiFi
Restaurant

for 1 room

includes taxes & fees

6 Apr - 7 Apr

About this property

Hotel with bars, near Maspalomas Dunes

This hotel features an outdoor pool, a restaurant, and 2 bars/lounges. WiFi in public areas is free. Additionally, a poolside bar, a snack bar/deli, and a coffee shop/cafe are onsite. Limited housekeeping is available.

Hotel Rey Carlos offers 142 accommodations with safes and hair dryers. Accommodations offer separate sitting areas. Flat-screen televisions come with satellite channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Housekeeping is provided on weekdays only.

An outdoor pool and a children's pool are on site.

Our customers tell us they can't get enough of the helpful staff at Hotel Rey Carlos. During your stay, you're just a quick walk from CITA Shopping Center. Enjoy features like free WiFi in public areas, plus 2 bars and an outdoor pool.

Free WiFi (speed: 25+ Mbps)
Drinking and dining options include a coffee shop, a restaurant, a poolside bar, and 2 bars/lounges
Buffet breakfast served daily for a fee
Take a swim in the outdoor pool
Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
Within a 15-minute walk of Maspalomas Dunes and Yumbo Shopping Center
Pets welcome for a fee (restrictions apply)

Hotel Rey Carlos offers its guests an outdoor pool and a children's pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

A terrace, a vending machine, and tour/ticket assistance are also featured at Hotel Rey Carlos.

Smoking is allowed in designated areas at this 3-star San Bartolomé de Tirajana hotel.

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 10:00 AM.

Rey Carlos - Onsite restaurant.

Languages

English, German, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi

Parking and transport

No on-site parking available

Food and drink

Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 10 for adults and EUR 5 for children
2 bars/lounges
A coffee shop/cafe
A poolside bar
A restaurant
Snack bar/deli

Restaurants on site

Rey Carlos

Things to do

Billiards/pool table
Children's pool
Outdoor pool

Family friendly

Children's pool
In-room refrigerator
Laundry facilities
Outdoor pool
Snack bar/deli

Conveniences

24-hour front desk
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Vending machine

Guest services

Dry cleaning/laundry service
Housekeeping (weekdays only)
Tour and ticket assistance

Business services

Meeting rooms

Outdoors

Garden
Picnic area
Pool loungers
Terrace

Accessibility

Lift

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided

Entertainment

Flat-screen TV with satellite channels

Food and drink

Refrigerator

Desk
Phone
Safe
Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between November 5 and November 17.

Access methods

Staffed front desk

Pets

Pets: EUR 12 per pet, per day
Maximum 1 (weight limit: 11 lbs per pet)
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately EUR 10 for adults and EUR 5 for children
Pet fee: EUR 12 per pet, per day
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Front desk staff will greet guests on arrival at the property.

We should mention

Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hotel Rey Carlos

Hotel Rey Carlos San Bartolome de Tirajana

Rey Carlos Hotel

Rey Carlos San Bartolome de Tirajana

Rey Carlos Bartolome Tirajana

Hotel Rey Carlos Hotel

Hotel Rey Carlos San Bartolomé de Tirajana

Hotel Rey Carlos Hotel San Bartolomé de Tirajana

Hotel Rey Carlos Reviews

7.0

Good

7.2/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

2/10 Terrible

Verified traveller

8 Dec 2024

Disliked: Staff & service, property conditions & facilities

Rude unhelpful restaurant staff

Didn't cater for dietry restrictions and no allergy labelling. When we asked a simple question about if there would be some pan con tomate like they had the prvoious morning the restaurant manger became aggressive and started shouting.

Stayed 3 nights in Dec 2024

10/10 Excellent

David

5 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Nov 2024

8/10 Good

Mick, Staffordshire

Travelled with partner

28 Nov 2024

Liked: Cleanliness, staff & service

An old hotel slowly being modernised. Ideal place for local amenities and close to the beach. Food was acceptable and always hot. Great swimming pool. Standard rooms are dated so pay the extra for the premium room.

Stayed 10 nights in Nov 2024

2/10 Terrible

Douglas S.

19 Nov 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tired

This is a VERY tired hotel which explains why it was one of the few with vacancies. The hallways are grim with carpets that appear dirty, unfinished work, cats eating. You get the picture. I’m guessing that its prime location, which is superb, makes this site ripe for development. I was lucky enough, I think, to get one of the renovated rooms. Spacious but redone with cheap ikea furniture. The best thing was the bed which appeared brand new. The bedspread was stained as was the couch. Merge equipment in the kitchen; no towels or dishwashing soap. The packets of shampoo and shower gel were also meagre and if poor quality.

Stayed 3 nights in Nov 2024

10/10 Excellent

Magdalena

Travelled with group

7 Nov 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Lovely area

It was really good location, next to the bus stops where you could go and travel to different cities or even airport. Around 10 min walk from beautiful dunes. Some shops around, lots of restaurants. Pool was very clean. Lovely staff.

Stayed 4 nights in Oct 2024

8/10 Good

Garrett

2 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good budjet hotel

Stayed 2 nights in Oct 2024

8/10 Good

Glenn

11 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Breakfast was a bit of a let down

Stayed 2 nights in Oct 2024

2/10 Terrible

abdel mounaim

20 Sept 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Not good

Stayed 4 nights in Sep 2024

10/10 Excellent

ahmet

31 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome...

Amazing...

Stayed 5 nights in Jul 2024

4/10 Poor

Manish

Travelled with family

22 Jul 2024

Liked: Cleanliness, room comfort

Disliked: Staff & service

It’s was good , you can’t get so much from that price. It’s in very good locations

Stayed 1 night in Jul 2024

2/10 Terrible

Alberto

Travelled with family

8 Jun 2024

Disliked: Cleanliness, property conditions & facilities, room comfort

Stayed 5 nights in Jun 2024

2/10 Terrible

Roderick

Travelled with group

24 May 2024

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

The quality of the food was very poor and reheated food for days staff fruendly and helpful breakfast was good however evening meals were terrible. Room very dated bed poorly repaired

Stayed 14 nights in May 2024

4/10 Poor

Piotr

23 May 2024

Stayed 5 nights in May 2024

6/10 Okay

NOEL, Belfast

14 May 2024

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

Stayed 7 nights in May 2024

4/10 Poor

Christopher

13 May 2024

Disliked: Staff & service, property conditions & facilities

Not great

Not a great stay! Returned to room to find 2 strangers leaving through our door. Challenged them as they ran away, no assistance from reception who said we have to call police. Also had no water for one morning due to a technical failure in the hotel.

Stayed 3 nights in May 2024

6/10 Okay

Simon

Travelled with partner

7 May 2024

Liked: Staff & service, amenities

Disliked: Property conditions & facilities

We were only here for 3 nights, it was just a place to shower & sleep

Stayed 3 nights in May 2024

8/10 Good

Mick, Staffordshire

Travelled with partner

2 May 2024

Liked: Cleanliness, staff & service

In the process of being renovated so suspect the price will increase when complete but good value budget hotel

Stayed 3 nights in Apr 2024

6/10 Okay

Tina

17 Apr 2024

Disliked: Cleanliness, property conditions & facilities

Stayed 5 nights in Apr 2024

4/10 Poor

emma

Travelled with partner

6 Apr 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

We checked in for 2 nights and sadly were very disappointed. The hotel is dated and in need of a total refurb. When we got to our apartment (a refurbished one) we found that the toilet was blocked and over spilling when flushed. We got in the shower and had an electric shock! And finally the air conditioning didn't work. We reported all of this to reception on the first night and nobody came to fix anything. We then went to reception the next day to report it all again. Pepe (the man on reception sorted a maintenance man out). He came to repair the blocked toilet and to top everything else off finished his work and left the apartment door open!!! We discovered this on our return from the pool a few hours later! We complained again that this was unacceptable. We were told there is no air conditioning until the summer!! There is obviously residential apartments here as there was also a dog barking/howling!!! We will never stay here again and if you are thinking of booking, don't bother. It may be cheap but you are better spending a little bit more. Very disappointed. 😔😔 We asked the hotel for a refund but their terms and conditions would not allow it, despite all of our issues. Thankfully Expedia gave us a voucher towards another booking with them.

10/10 Excellent

Erki

4 Apr 2024

Stayed 1 night in Apr 2024

2/10 Terrible

Stuart

Travelled with family

31 Mar 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Be warned - Dated and in need of renovation

Ariived at 12noon to be told check in wasnt until 3pm, we left our bags and went back as instructed. The room we were given hadn't been cleaned had dirty beds, vapes and cigarette buts all over and rubish still in place. We had to ask for the room to be cleaned. Staff were very apologetic. But be aware room 403 was incredibly dated, 1970s style, no plugs in bedroom and very few in the main room. Fridge was broken. Beds are very very old and used , and the springs were very close to the top, bed slats were very squaky and broken in places. To top it off in the room next to is 404 they had a dog, who the hell brings a dog to a hotel. It barked all day and night, we only stayed 2 nights other wise we would have checked out straight away. Bathroom had been refurbished to be fair. Staff were helpful and the pool was nice and heated . Breakfast is very basic but edible, we didnt try evening meal , but it didnt look very nice All in all i would warn you against staying here . But if you do be warned its very basic and is like stepping back to the 70s .

Stayed 2 nights in Mar 2024

8/10 Good

Julie

Travelled with partner

23 Mar 2024

Liked: Cleanliness, staff & service, amenities

Disliked: Property conditions & facilities

We stayed in one of the older rooms due to hotel availability and prices during the busy carnival season. The room was very dated, oppressive and lacked certain facilities to cook and there was only one socket in the kitchenette. Some might say the room was very retro but it wasn't our thing. However(!), Ray Carlos did exceed our expectations in many ways. The staff were nice, the pool and pool bar fantastic and the location was great for the beach, shopping etc. We would stay again but in one of their more recently upgraded rooms.

Stayed 2 nights in Mar 2024

10/10 Excellent

Tuomo

Travelled with partner

17 Mar 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice plase

Stayed 2 nights in Mar 2024

10/10 Excellent

Alexander, Toronto

Travelled with group

10 Mar 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Walking to the Dunes was hard work since it’s quite a distance to the ocean , but worthwhile since there are many cats that needed food and water along the way to make ea trip worthwhile and necessary.

Stayed 9 nights in Mar 2024