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"Great location for the beach and lovely calm environment in the gardens. Staff all very attentive and hard working. Exceptionally comfortable beds. " More
16 Jan 2018 by Hotel Parque Tropical
Thank you very much for your kind feedback on Ebookers. We are pleased & happy to read, that you enjoyed your vacation in our hotel Parque Tropical. Furthermore we appreciate your compliments regarding the garden and the our staff. It will be a pleasure for us to welcome you again in the near future. Best regards, Quality Management
23 Nov 2023 by Melania Rodríguez
Dear Mr Alois,thank you very much for rating your stay at Parque Tropical. We hope you have enjoyed your time in our company and that you have managed to unwind. It was a pleasure having you, and we are looking forward to welcoming you again in the future.Kind regards,Melania RodríguezQuality Department
4 Nov 2023 by Cristina Hernández
Liebe Nicole,herzlichen Dank für Ihren Besuch und für diese Bewertung. Es ist uns eine grosse Freude zu lesen, dass Sie Ihren Aufenthalt bei uns im Grossen und Ganzen genossen haben. Ihr Lob an das Personal werden wir unbedingt weitergeben, und wir bedanken uns bei Ihnen für Ihre konstruktiven Kommentare, die uns helfen werden, um unseren Service zu verbessern. Danke für Ihr Vertrauen und hoffentlich bis bald!Mit freundlichen Grüssen,Cristina HernándezQualitätsabteilung
3 Feb 2023 by Paola Kolbé
Cher Monsieur Marcel,Merci d'avoir choisi Parque Tropical pour passer vos vacances. Nous sommes ravis de lire les gentils mots que vous avez écrits sur le personnel et la propreté de l'hôtel. Nous sommes désolés du bruit des bus, nous aurions aimé que vous contactiez la réception pour gérer un changement de chambre. Nous espérons que cet aspect ne vous a pas empêché de vous détendre et de profiter de vos vacances.Ce serait un plaisir pour l'équipe de l'Hôtel Parque Tropical de vous accueillir à nouveau dans le futur.Cordialement,Paola Kolbédépartement qualité
24 Feb 2020 by Qualitätsabteilung
Liebe Sidney, vielen herzlichen Dank für Ihre Bewertung. Wir sind erfreut zu lesen, dass Sie sich in unserem Ambiente wohl gefühlt haben. Des Weiteren wissen wir Ihre lieben Komplimente, hinsichtlich der Hotelanlage sowie des Gastronomieangebotes, sehr zu schätzen. Es wäre uns eine Freude, Sie in Zukunft wieder im Hotel Parque Tropial begrüßen zu dürfen. Mit freundlichen Grüßen, Qualitätsabteilung
10 Feb 2020 by Quality Department
Dear Guest, We are grateful that you left us a rating. We value our customers opinions as a top priority as we are committed to providing an excellent service and we would like to invite you to send us any additional feedback you have to help us improve. We loved having you here and hope you will visit again. Best Regards, Quality Department
29 Oct 2019 by Qualitätsabteilung
Lieber Gast, vielen Dank für die tolle Bewertung über unser Hotel Parque Tropical. Es freut uns sehr, dass Sie unsere Angebote und Leistungen überdurchschnittlich und empfehlenswert fanden. Besonders möchten wir uns noch für die lobenden Worte über das freundliche Personal sowie die abwechslungsreiche Küche bedanken. Mit freundlichen Grüßen,Qualitätsabteilung
6 Sep 2019 by Quality Department
Dear Guest, We are thrilled that you enjoyed your experience with our hotel, Parque Tropical. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We would love to see you again and make your next experience even more amazing. Kind Regards, Quality Department
29 Oct 2019 by Qualitätsabteilung
Lieber Gast, vielen Dank für die tolle Bewertung über unser Hotel Parque Tropical. Es freut uns sehr, dass Sie unsere Angebote und Leistungen überdurchschnittlich und empfehlenswert fanden. Besonders möchten wir uns noch für die lobenden Worte über das freundliche Personal sowie die abwechslungsreiche Küche bedanken Mit freundlichen Grüßen, Qualitätsabteilung
21 Aug 2019 by Quality Department
Dear Guest, We are so grateful that you left us this perfect rating and your stay was faultless. We loved having you here and look forward to your next trip to Gran Canaria and our Hotel Parque Tropical. Kind Regards, Quality Department
Hotel Parque Tropical offers its guests a kids' pool, an outdoor pool, an outdoor tennis court, and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered. Public spaces have free WiFi. A terrace, multilingual staff, and tour/ticket assistance are also featured at the family-friendly Hotel Parque Tropical. Smoking is allowed in designated areas at this 4-star San Bartolomé de Tirajana hotel.
Available in some public areas: Free WiFi
Free parking nearby
Hotel Parque Tropical offers 220 accommodations, which are accessible via exterior corridors and feature complimentary slippers and a hairdryer. Rooms open to furnished balconies. 26-inch LED televisions come with satellite channels. Bathrooms include baths or showers, bidets and complimentary toiletries. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.
The hotel hosts a free manager's reception on selected days.
On-site venue – Overlooking the pool and garden, this buffet restaurant specialises in international cuisine and serves breakfast and dinner. Guests can enjoy al fresco dining (weather permitting).
Bar jardin – This poolside bar specialises in international cuisine and serves lunch and light fare. Guests can enjoy al fresco dining (weather permitting).
An outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
This property enforces a strict dress code in the restaurant.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
