Hotel Caserío

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Dates

February 2025

March 2025

Outdoor pool, pool umbrellas, pool loungers

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Bar
Spa
Room service
Pool
Gym
Parking included

Explore the area

Avenida Italia, 8, Playa del Ingles, Maspalomas, San Bartolomé de Tirajana, Gran Canaria, 35100

Paseo Costa Canaria
‪1 min walk‬
English Beach
‪6 min walk‬
Playas del Veril
‪6 min walk‬
Las Palmas (LPA-Gran Canaria)
‪28 min drive‬

Room options

Minibar, in-room safe, desk, blackout curtains

Deluxe Double Room Single Use

Sleeps 1
1 Large Twin Bed

Deluxe Double Room, Sea View

Sea view
Sleeps 2
1 Large Twin Bed

Deluxe Double Room

Sleeps 2
1 Large Twin Bed

Deluxe Triple Room (2 +1 Niño)

Sleeps 3
1 Large Twin Bed

Deluxe Triple Room (3 adultos)

Sleeps 3
1 Large Twin Bed

Deluxe Family Room

Sleeps 3
1 Queen Bed and 1 Twin Sofa Bed

Similar properties

Pool
Breakfast included
All-inclusive
Spa

for 1 room

includes taxes & fees

6 Mar - 7 Mar

About this property

Hotel with free parking, near Yumbo Shopping Center

This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.

Hotel Caserío offers 170 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to balconies. 40-inch LED televisions come with digital channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include hot stone massages, sports massages, Swedish massages, and facials.

During your stay at Hotel Caserío, you're just a quick walk from Paseo Costa Canaria. Features include free WiFi in public areas and free self parking, plus an outdoor pool.

Free WiFi in some public areas
Free self parking
Drinking and dining options include a coffee shop, a restaurant, a poolside bar, and a bar/lounge
Take a swim in the outdoor pool
Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
Onsite recreation includes a gym, a sauna, and a playground
Just a 4-minute drive from Yumbo Shopping Center and 6 minutes from Maspalomas Dunes
Airport and local-area shuttle service available for a fee

Hotel Caserío offers its guests an outdoor pool, a sauna, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A rooftop terrace, spa services, and barbecue grills are also featured at the business-friendly Hotel Caserío. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Limited free parking is available on a first-come, first-served basis.

This 4-star San Bartolomé de Tirajana hotel is smoke free.

Onsite venue - Overlooking the pool, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

Available in all rooms: WiFi
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi

Parking and public transport

Free self-parking on site
Limited on-site parking
Wheelchair-accessible parking available
24-hour return airport shuttle (surcharge)
Airport shuttle on request
Local area shuttle (surcharge)

Food and drink

1 restaurant and 1 coffee shop/cafe
1 poolside bar and 1 bar
Room service available

Things to do

Arcade/games room
Bike rentals
Fitness centre
Outdoor pool
Playground
Sauna
Spa services

Family friendly

Arcade/games room
Laundry facilities
Mini-fridge
Outdoor pool
Playground
Snack bar/deli

Conveniences

Lift
Vending machine
Water dispenser

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance

Outdoors

BBQ grill(s)
Beach loungers
Beach umbrellas
Garden
Pool sunloungers
Pool umbrellas
Rooftop terrace

Spa

Body scrubs
Body treatments
Body wraps
Facials
Manicures and pedicures
Massage - hot stone
Massage - sports
Massage - Swedish
Massage/treatment rooms
Treatment room

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Handrails in stairwells
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness centre
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Smoke-free property
TV in lobby

Room amenities

Bedroom

Air conditioning
Bed sheets
Blackout drapes/curtains

Bathroom

Free toiletries
Hairdryer
Private bathroom
Shower
Towels

Entertainment

40-inch LED TV
Digital channels

Food and drink

Mini fridge
Minibar

Desk
Iron/ironing board (on request)
Laptop-compatible safe
Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 3:00 AM

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Airport shuttle fee: EUR 35 per vehicle (one way)
In-room safe fee: EUR 2.50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Hotel Caserío offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Caserío San Bartolome de Tirajana

Hotel Caserío

Caserío San Bartolome de Tirajana

Hotel Caserío Hotel

Hotel Caserío San Bartolomé de Tirajana

Hotel Caserío Hotel San Bartolomé de Tirajana

Hotel Caserío Reviews

8.6

Excellent

8.6/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Excellent

Colin

29 Mar 2024

Stayed 10 nights in Mar 2024

6/10 Okay

Mark

Travelled with group

13 Mar 2024

Liked: Cleanliness, amenities

The food was absolutely horrific paid extra for half board end up not eating the food looked and tasted really bad

Stayed 5 nights in Mar 2024

10/10 Excellent

Jacqueline

20 Jan 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay, staff were fabulous, great pool area.

Stayed 9 nights in Jan 2024

8/10 Good

Sanjay

14 Nov 2023

Liked: Amenities

Need to offer free access to the room safe.

Stayed 7 nights in Nov 2023

10/10 Excellent

mihai gabriel

Travelled with partner

12 Oct 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything perfect thank you so much.

Stayed 7 nights in Oct 2023

8/10 Good

Mariana Anisoara

28 Feb 2023

Liked: Cleanliness, amenities, property conditions & facilities

Disliked: Staff & service

Liked the buffet, the room, view from the room

Stayed 5 nights in Feb 2023

10/10 Excellent

Ron

Travelled with partner

22 Jan 2023

Liked: Cleanliness, staff & service, property conditions & facilities

The Casario was one of the best I have stayed at in a long while. The staff was exceptional . Food excellent, value very good, nightly entertainment great. Sauna great. Oh, did I happen to say that the staff all were AMAZING!!! Thanks Casario see you again soon

Stayed 11 nights in Jan 2023

10/10 Excellent

Dawn

Travelled with partner

27 Mar 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Went to this hotel mid March booked half board and couldn't have been more pleased with the food selection. The hotel was very clean and well located for everything. Amazing views from the roof top sunbathing area.

Stayed 5 nights in Mar 2022

10/10 Excellent

Magdalena

Travelled with family

14 Oct 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very clean and good equipped property, really all you need for holidays.

Stayed 7 nights in Oct 2021

8/10 Good

Mark

Travelled with group

15 Sept 2021

Liked: Property conditions & facilities

Good venue but some improvements needed

Service in restaurant & bar excellent - very attentive - Alexis in particular was great. Swimming pool area and equipment was in excellent condition - very comfortable & relaxing. Good variety of food, especially at dinner but breakfast could be better. Things that could improve are around the information given at the time of check-in. Nothing advised about different dinner timings (they have have sittings but we were not informed until Day 4), opening times of facilities, rooftop facilities, entertainment etc. All in all a very poor initial experience. With regards the cleanliness of the room, this could be better -more attention to detail required.

Stayed 9 nights in Sep 2021

10/10 Excellent

Del

24 Aug 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Rooms clean and tidy, pool was amazing, plenty of sun beds,close to bars and restaurants, staff great, breakfast had everything to choose from. Would highly recommend this hotel as it was to us. Fantastic 11 nights there. Thanks to all staff and management

Stayed 11 nights in Aug 2019

10/10 Excellent

Alfredo

Travelled with family

10 Aug 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 6 nights in Jul 2019

10/10 Excellent

Verified traveller

7 Jul 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A+

Probably one of the best hotels I've stayed in - we hardly wanted to leave the place. The poolside area is so nicely laid out and spotless, the staff are fantastic, the beds big and comfortable, the food options were excellent and great quality (we also had a vegan with us) and the gym facilities were as good as you could ask for on holiday. The only thing I missed, tea and coffee in the room!

Stayed 6 nights in Jun 2019

8/10 Good

Andrew

3 Feb 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Excellent hotel with great staff

Stayed 8 nights in Jan 2019

10/10 Excellent

Steve, Oxford, England....

15 Oct 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My stay @ the caserio...

5 minutes walk to the beach, shop's across the road, bar's & clubs on main street & round the corner...!! The most welcoming & friendly staff you will ever meet. It was my second stay in a matter of months! I cam back for birthday & all i requested they for filled. This is the hotel is 100% on point & I plan to go back and stay with them again..!! By far the best hotel I've stayed in, in the 8+ years I've been coming to the area. Highly recommended....!!

Stayed 4 nights in Oct 2018

10/10 Excellent

familyof4, london

7 Aug 2018

Liked: Cleanliness, staff & service, room comfort

lovely hotel

I like everything about except that , there was no iron in the room

Stayed 7 nights in Jul 2018

10/10 Excellent

Kelly

5 Apr 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

14 Dec 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Nice hotel but could be improved

Very clean hotel with white minimalistic furniture. Plenty of wardrobe space and shelves but no drawers. Air conditioning good. Would benefit from tea and coffee making facilities. Also a magnifying mirror in the bathroom and a mirror in the living area. Food good but not excellent have had better but there was always something you could find to eat. Maid service was a bit disappointing. At least 4 occasions we had to source shampoo, body lotion, and toilet rolls. One day the floor in bathroom had not been washed and the litter bin had not been emptied. Lifts are a bit of a problem as they are small and seem to want to go down before they go up! Our safe played up on us one night and we had to wait in for a short while for someone to come and fix it. Roof top area for sunbathing really good.

10/10 Excellent

Verified traveller

21 Nov 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Prakash

10 Oct 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Had a brilliant 5 d stay at the Caserio. We stayed all inclusive - this was our first time and we were highly impressed by it. The hotel has had a refurbishment throughout, and the facilities and rooms are brilliant. Ive added some pictures to show these changes. The food varied very day and there was an excellent mix, which changed daily. Alcohol was good including cocktails and San Miguel on tap. Very helpful and fast bar staff. Dinner in the evening includes table service for drinks. The pool is brilliant. Nice tunes playing background. The new poolside beds are very comfortable. 10mins taxi to the main bars. Costs less than 7 euro. WiFi free in reception areas. This hotel is high end and excellent service and finish.

8/10 Good

Gerry and Louis

28 Feb 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, not much for residents under 50

this was an OK hotel, showing its age. There was an over subscription of over 50s, and mostly German which was a pity as we did not speak German, and there was only 1 other English party there. I would recommend this hotel to other parties, and am considering going back myself for a longer holiday.

8/10 Good

Verified traveller

2 May 2015

Liked: Cleanliness

Disliked: Room comfort

On the whole, a nice hotel. Very clean, and a great location a stone's throw from the Playa del Ingles and local bus links, and with convenient stores and restaurants nearby. The rooftop terrace was a nice bonus, and the breakfast buffet good, though I would have preferred fresh juice, and the machine-dispensed coffee was a little disappointing. The bathroom was a decent size, but the shower curtain woefully inadequate, leading to a drenched bathroom floor. They need to install a proper shower screen in the bathrooms. The balcony was great, with a convenient clothes horse, and nice views. The big let down was the bed, which was not very comfortable and left me with a sore back each morning. I would say replacement of the mattresses with something firmer should be the top priority for this hotel. However, I would recommend the hotel to friends and family as it ticked the majority of boxes for me.

8/10 Good

molllie and dan, cymru

23 Jul 2014

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

lovely holiday

really nice hotel, lovely staff- nice clean room and great rooftop pool

4/10 Poor

MH, Sydney, Australia

27 Sept 2013

Liked: Staff & service, room comfort

Disliked: Property conditions & facilities

Atrocious Internet service

Please understand up front that my requirements were probably not typical in so much that it was very important for me to have a reliable Internet service, as I needed to do work from time to time. The Expedia advertisment said that the hotel had free Wi-Fi so I thought it would be fine. Unfortunately the free Internet service was atrocious. I paid extra for an Internet service that I was told would work in my room but that proved to be even worse. Tasks online that should have taken minutes to complete literally took me hours. I complained several times to reception. Sadly even though the staff seemed to know about the problem, nothings was done about it. I ended up having to go to other places to use their Wi-Fi and was therefore barely able to make use of the facilities in the hotel. If Internet connectivity is important to you, I regret to say that I recommend you do not stay in this hotel.