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3.9 out of 5

"Nice apartment and helpful staffs, but the road is very noisy and other quests are very rude and unfriendly. " More

By a verified traveller on Tue 09 Jul 2024

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Apartment, 1 Bedroom (2 People)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Apartment, 1 Bedroom (3 People)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they enjoy the helpful staff at eó Las Gacelas. During your stay, you're just a quick walk from Yumbo Shopping Center. You'll find features such as an outdoor pool, a gym and a round-trip airport shuttle (surcharge). This comfortable apartment building has 70 apartments over 5 floors. Enjoy your stay with amenities like a kitchen and a balcony in each apartment.

  • Each apartment offers a kitchen, a balcony and a flat-screen TV
  • WiFi for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a lift and a terrace
  • On-site recreation includes a gym
  • Just a 3-minute walk from Yumbo Shopping Center and 13 minutes on foot from English Beach
  • Airport shuttle service available for a fee

eó Las Gacelas ratings based on 7 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for eó Las Gacelas

Everyone (3)
4 out of 5
Nice apartment and helpful staffs, but the road is very noisy and other quests are very rude and unfriendly.

Posted by on 9 Jul 2024

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Comment from Hotel Management

15 Jul 2024 by eó Las Gacelas

Dear ****Thank you for taking the time to write a review about your recent stay with us; we take all comments, both positive and negative, very seriously, as we constantly strive to achieve the utmost level of guest satisfaction.We look forward to the opportunity of welcoming you back again soon.Kind Regards

4 out of 5
As mentioned in previous reviews, this is not a luxury hotel. The rooms are very clean and equipped with almost everything you need. Since there is no air conditioning, I recommend getting a fan because the heat can get trapped in the room. Wi-Fi is offered, but at least not in my room, the connection was not stable due to interference. Unfortunately, the reception is not staffed 24/7 as advertised; it’s more like 4/2. However, the lady who was there was very friendly, and the rest of the staff is also very nice. The hotel is a 10-minute walk to the beach, with a private entrance, and just a few minutes away from the Yumbo shopping center. Due to traffic, it can be a bit noisy, and the area is somewhat lively. Personally, I really enjoyed my stay overall, and the value for money was absolutely reasonable.

Posted by on 29 Aug 2024

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Comment from Hotel Management

30 Aug 2024 by eó Las Gacelas

Dear René,Thank you for your positive feedback.We are delighted that everything met your expectations during your stay with us and that you appreciated our high standards. We will pass your comments on to our team, who will be very pleased to know that they helped to make your visit so enjoyable.We look forward to welcoming you back on a future occasion.Best regards,

3 out of 5
You could hear everything your neigbour said or did in his or flat

Posted by on 6 Feb 2024

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Comment from Hotel Management

7 Feb 2024 by eó Las Gacelas

Dear Ari,Thank you very much for choosing eó Las Gacelas in the South of Gran Canaria and for evaluating your stay with us.We are very sorry to hear now that your personal holiday experience did not meet your expectations in all areas and would like to apologize for thatIt would be pleasure for us welcoming you back one day and to receive a second chance and to maybe give you a more positive holiday experience at the ****.Kind Regards,

5 out of 5
Es ist keine Luxus aber für das preis ist sehr gut Ich fühlte mich sehr wohl Sehr zentral Rezeption ist oft nicht besetzt manchmal muss du lang warten oder zwei mal gehen bis du jemanden findest Auf jeden Fall würde ich wider dort gehen

Posted by on 26 Oct 2023

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Comment from Hotel Management

27 Oct 2023 by eó Las Gacelas

Sehr geehrte Stefan,Danke Ihnen für diese sehr positive Bewertung.Wir freuen uns sehr, dass Sie Ihren Aufenthalt genossen haben und dass wir alle Ihre Erwartungen erfüllt haben.Wir würden uns freuen, Sie in Zukunft wieder bei uns begrüßen zu dürfen.Wir wünschen Ihnen alles Gute,

3 out of 5
Sijainti on loistava. Huoneissa näyttää olevan niin, että jos jokin hajoaa, sitä ei korjata. Respa ei ole auki 24/7 kuten mainostetaan.

Posted by on 22 Jan 2023

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Comment from Hotel Management

23 Jan 2023 by eó Las Gacelas

Dear Ari,Thank you for taking the time to write a review about your recent stay with us; we take all comments, both positive and negative, very seriously, as we constantly strive to achieve the utmost level of guest satisfaction.We look forward to the opportunity of welcoming you back again soon.Kind Regards

4 out of 5
Alles vorhanden was es braucht, ausser die Reception ist wenig besetzt und man hat dann keine Ansprechperson. Ansonsten eine einfache aber zentrale Unterkunft. Gratis-Wifi-Empfang schlecht!

Posted by , from Wettingen on 30 May 2022

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Comment from Hotel Management

10 Jun 2022 by eó Las Gacelas

Liebe Kunden, Wir danken Ihnen für die Zeit, die Sie sich genommen haben, um Ihre kürzliche Erfahrung in unserem Hotel zu teilen. Bei eó Hotels sind wir stets bestrebt, die Erwartungen unserer Gäste zu übertreffen und Ihre Kommentare helfen unserem Team, dieses Ziel zu erreichen. Wir möchten uns aufrichtig für Ihre positive Bewertung bezüglich des guten Preis-Leistungsverhältnisses in unserem Hotel bedanken, da wir stets bestrebt sind, unseren Gästen die günstigsten Preise zu garantieren. Wir freuen uns zu lesen, dass Sie unseren einzigartigen, von Naturwundern umgebenen Standort für Ihren Urlaub in Playa del Inglés in vollen Zügen genossen haben. Wir möchten Ihnen nochmals danken, unser Hotel gewählt zu haben und uns Ihre Kritik ausgedrückt zu haben. Wir freuen uns, Sie in nicht allzu weiter Zukunft erneut begrüßen zu dürfen und die Gelegenheit zu bekommen, Ihre Erwartungen zu übertreffen. Mit den besten Grüssen

4 out of 5
Sehr freundliches Personal. Einfach aber sauber und sehr zentral und zum Schlafen ruhig da Zimmer auf Rückseite des Hauses. Gehe jederzeit wieder hin.

Posted by on 30 Sep 2019

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Property Features

Eó Las Gacelas offers its guests an outdoor pool and a fitness centre. WiFi is available in public spaces for a fee. A terrace, tour/ticket assistance, and a garden are also featured at eó Las Gacelas. This 3-star San Bartolomé de Tirajana apartment is smoke free.

  • 70 guestrooms or units
  • 5 levels
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Pool or billiards table
  • Terrace
  • Garden
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Kitchen
  • Full-sized refrigerator/freezer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Free self parking , Free parking nearby

Transport

  • Property shuttles: Airport shuttle

Room Amenities

Eó Las Gacelas offers 70 accommodations with espresso makers and a hairdryer. Rooms open to balconies. Accommodation at this 3-star apartment has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers. In-room wireless Internet access is available for a surcharge. Flat-screen televisions come with satellite channels. Housekeeping is provided on a limited basis.

  • In-room kitchen
  • Private balcony
  • Flat-screen television
  • Satellite channels
  • Fridge (full size)
  • Microwave
  • Stovetop
  • Espresso maker
  • Kitchenware
  • Shower
  • Housekeeping (limited)
  • Hairdryer
  • Safe (surcharge)
  • Telephone
  • Ensuite bathroom
  • Wardrobe or cupboard

Nearby Activities

Recreational amenities at the apartment include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Scuba diving nearby

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in, please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip

Host has not indicated whether there is a smoke detector on the property

This property is professionally cleaned

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Cash is not accepted. The property is professionally cleaned.

  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Staffed front desk
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • Property confirms they are implementing enhanced cleaning measures
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: EUR 6 per day (rates may vary)
  • Fee for wireless Internet in public areas: EUR 6 per day (rates may vary)
  • In-room safe fee: EUR 2.5 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Apartamentos Las Gacelas
  • Apartamentos Las Gacelas Hotel
  • Apartamentos Las Gacelas Hotel San Bartolome de Tirajana
  • Apartamentos Las Gacelas San Bartolome de Tirajana
  • eó Las Gacelas Apartment San Bartolome de Tirajana
  • eó Las Gacelas Apartment
  • eó Las Gacelas San Bartolome de Tirajana
  • eó Las Gacelas
  • eó Las Gacelas Apartment
  • eó Las Gacelas San Bartolomé de Tirajana
  • eó Las Gacelas Apartment San Bartolomé de Tirajana

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
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