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Ventus Ha at Marina El Cid Spa & Beach Resort

4.0 star property
VIP Access

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Photo gallery for Ventus Ha at Marina El Cid Spa & Beach Resort

Private beach nearby, white sand
2 outdoor pools
3 bars/lounges, poolside bar
Poolside bar
2 outdoor pools

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar

Explore the area

Map
Boulevard El Cid, Unidad 10, Puerto Morelos, QROO, 77580
  • Puerto Morelos Town Square
    ‪3 min drive‬
  • Ojo de Agua Beach
    ‪8 min drive‬
  • Puerto Morelos Beach
    ‪16 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪28 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Junior Suite Platinum

Junior Suite Platinum

Junior Suite Platinum

  • 53 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

View all photos for Junior Room

Junior Room

Junior Room

  • 53 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

View all photos for Family Room Platinum

Free minibar, iron/ironing board, bed sheets

Family Room Platinum

  • 53 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Queen Murphy Bed

View all photos for Family Room

Free minibar, iron/ironing board, bed sheets

Family Room

  • 53 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Queen Murphy Bed

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About this property

Ventus Ha at Marina El Cid Spa & Beach Resort

All-inclusive hotel with 2 restaurants and 2 outdoor pools
2 restaurants, 2 outdoor pools, and a full-service spa are available at this hotel. Additionally, 3 bars/lounges, a poolside bar, and a snack bar/deli are onsite.
Ventus Ha at Marina El Cid Spa & Beach Resort offers 150 air-conditioned accommodations with free minibar items and minibars. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa, El Cocay Spa. Services include facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

Our customers tell us they can't get enough of the pool at Ventus Ha at Marina El Cid Spa & Beach Resort. During your stay, you'll be within walking distance of Puerto Morelos Town Square. 2 outdoor pools, 2 restaurants, and 3 bars are available.
  • The 2 restaurants, poolside bar, and 3 bars/lounges offer choices for drinking and dining
  • Take a swim in the 2 outdoor pools or soak in the hot tub
  • Indulge with hydrotherapy, aromatherapy, or facials at El Cocay Spa
  • Services include free grocery shopping service, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a sauna
  • Guests have great things to say about the pool and the helpful staff
  • 12 minutes by foot from Arrecife de Puerto Morelos National Park and a 3-minute drive from Puerto Morelos Town Square
Ventus Ha at Marina El Cid Spa & Beach Resort is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

A private beach is featured. Ventus Ha at Marina El Cid Spa & Beach Resort offers its guests a full-service spa, 2 outdoor swimming pools, a hot tub, and a sauna. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar.

A children's pool, spa services, and multilingual staff are also featured at the eco-certified Ventus Ha at Marina El Cid Spa & Beach Resort.

Smoking is allowed in designated areas at this 4-star Puerto Morelos hotel.

Ventus Ha at Marina El Cid Spa & Beach Resort has 2 restaurants on site.

All-inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Parking and transport

  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • 3 bars/lounges
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Children's pool
  • Full-service spa
  • Hot tub
  • Sauna
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Direct access to a private beach

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot tub
  • Hydrotherapy
  • Massage
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Ventus Ha at Marina El Cid Spa & Beach Resort

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 4 per accommodation, per night
  • Resort fee: USD 15 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on January 1, the total price shown includes a charge for a mandatory New Year's Day gala dinner.
  • Pets and service animals are not allowed on site.

Property is also known as

Ventus Ha at Marina El Cid
Ventus Ha At Marina Cid Spa &
Ventus Ha at Marina El Cid Spa & Beach Resort Hotel
Ventus Ha at Marina El Cid Spa Beach Resort All Inclusive
Ventus Ha at Marina El Cid Spa & Beach Resort Puerto Morelos

Ventus Ha at Marina El Cid Spa & Beach Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 559 out of 856 reviews
Rating 8 - Good. 173 out of 856 reviews
Rating 6 - Okay. 66 out of 856 reviews
Rating 4 - Poor. 29 out of 856 reviews
Rating 2 - Terrible. 29 out of 856 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Maribel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food and amenities were amazing! The rooms are top notch!
Stayed 1 night in Jan 2025

6/10 Okay

Viana

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
New room- broken building
New room on the 5th floor with broken elevator and no AC for 2 days. I’m older and going up and down 5 floors was a beating. Waisted a lot of my time waiting for maintenance to come and fix the air. Food was excellent but drinks were not great. Poor selection of spirits.
Stayed 3 nights in Dec 2024

10/10 Excellent

Adrianna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place to stay!
Stayed 7 nights in Dec 2024

10/10 Excellent

David Alejandro Perez

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an unforgettable 8-day stay at this incredible hotel! From the moment we arrived, we felt extremely welcomed by the friendly and accommodating staff. The property is beautiful, with three hotels in one, and guests have access to all amenities across the three locations, which makes it even more special. The restaurants were all fantastic, with delicious food and great service. While the buffet (Alhambra) wasn’t our favorite due to the limited variety and crowds, the service was still excellent. The customer service throughout our stay was exceptional – every employee was kind, helpful, and welcoming, making our experience even better. Although some have mentioned the walking distance, we personally enjoyed it, and there are golf carts available if needed. We had no complaints at all, and the walk gave us a chance to explore the stunning grounds. While the beach wasn’t the best aspect of the stay, everything else – from the food to the activities to the amazing service – made it a minor issue. We were traveling with a 3-year-old and a 7-year-old, and they had an absolute blast, constantly talking about wanting to return! For a seamless dining experience, we recommend making dinner reservations as soon as you arrive, as it can get busy and the buffet is the fallback option. Room service was also a highlight, offering delicious food right to our door. Overall, we would definitely return, and we highly recommend this hotel. 10/10 – keep up the great work with customer
Stayed 7 nights in Dec 2024

4/10 Poor

Aditi

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Staff & service, property conditions & facilities
Need to improve service. Give more options for food. Waiters were rude.
Stayed 3 nights in Dec 2024

10/10 Excellent

Chandra Meeka Devi, Toronto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and serivce at all three properties were very friendly. We had our room upgraded for a small fee and it made the stay more enjoyable. I love the hammock in the balcony and throughout the property. The pools were fun and dining options were good and food quality was good. Our family felt very relaxed. The property itself was very clean and there are bathrooms everywhere. The only disappointment was the beach as it was not so great for those who love being in the ocean. The pools throughout made up for it.
Stayed 6 nights in Dec 2024

8/10 Good

Armando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. The beach was pretty underwhelming, but everything else was great
Stayed 7 nights in Dec 2024

8/10 Good

Vojislav

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Pros: Outstanding hotel property and dinning options, outstanding staff everywhere except reception. Cons: Small beach, no real activities for kids and teens, Paid wifi, no shuttles offered. Would not go back.
Stayed 7 nights in Dec 2024

10/10 Excellent

Hector

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff is very friendly and work hard to get the best service. It’s a family friendly experience and the food and the shows are always great.
Stayed 7 nights in Dec 2024

6/10 Okay

Aditi

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Ameel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The resort to come too!!
Excellent stay, lots of restaurants to choose from, excellent service and clean!!! Thoroughly enjoyed our 6 day stay here
Stayed 1 night in Dec 2024

10/10 Excellent

Deborah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice. Food was delicious. A variety of restaurants. Im looking to return
Stayed 4 nights in Oct 2024

2/10 Terrible

Edna

Stayed 4 nights in Dec 2024

8/10 Good

Yasmeen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

10/10 Excellent

Taesun, Keller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this place.
Stayed 4 nights in Dec 2024

2/10 Terrible

Catalina

Travelled with family
My family and I stayed 1 night here before heading over to Holbox. We attempted several times to make dinner reservations at one of the restaurants without any luck. We felt like we were pretty my j diverted to the buffet. I was attempting to avoid the buffet as we were all hungry and tired from our travels. As we were waking the grounds, we were startled by someone spraying mosquito pesticides. My family and I we were sprayed with no where to go and escape the fumes. I’m concerned for the exposure that spray. Why would it be allowed to spray such chemicals during a time when your guests are on the grounds. This is unacceptable and I hope to reach management to find out what my family were exposed/sprayed with. I have a son her is severely asthmatic and this upset his condition.
Stayed 1 night in Dec 2024

10/10 Excellent

Nishant, SUN PRAIRIE

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing time with family and kids
Stayed 5 nights in Dec 2024

10/10 Excellent

Sungjin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

francisco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all the trip was a wonderful experience.
Stayed 8 nights in Dec 2024

10/10 Excellent

Olga

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing. Mothing i would fix. Great price. Fantastic. Third time here. Great.
Stayed 8 nights in Dec 2024

8/10 Good

Marica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good, excellent, only beach is not that great.
Stayed 9 nights in Dec 2024

8/10 Good

francis kai bon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

10/10 Excellent

Amanda Casillas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This resort is our go too for sure. We have been here 3 times in the last year. We love everything about it!!
Stayed 7 nights in Dec 2024

8/10 Good

Manzan

Liked: Cleanliness, staff & service
Stayed 6 nights in Dec 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

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