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Ventus Ha at Marina El Cid Spa & Beach Resort

4.0 star property
VIP Access

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Photo gallery for Ventus Ha at Marina El Cid Spa & Beach Resort

Private beach nearby, white sand
Poolside bar
2 outdoor pools
2 outdoor pools
3 bars/lounges, poolside bar

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Bar
  • All-inclusive
  • Housekeeping
  • Spa

Explore the area

Map
Boulevard El Cid, Unidad 10, Puerto Morelos, QROO, 77580
  • Arrecife de Puerto Morelos National Park
    ‪12 min walk‬
  • San Jose Catholic Parish
    ‪3 min drive‬
  • Puerto Morelos Artists’ Cooperative
    ‪3 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪28 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Junior Suite Platinum

Junior Suite Platinum

Junior Suite Platinum

  • 53 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

View all photos for Junior Room

Junior Room

Junior Room

  • 53 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

View all photos for Family Room Platinum

Free minibar, iron/ironing board, bed sheets

Family Room Platinum

  • 53 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Queen Murphy Bed

View all photos for Family Room

Free minibar, iron/ironing board, bed sheets

Family Room

  • 53 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Queen Murphy Bed

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About this property

Ventus Ha at Marina El Cid Spa & Beach Resort

All-inclusive hotel with 2 restaurants and 2 outdoor pools
2 restaurants, 2 outdoor pools, and a full-service spa are available at this hotel. Additionally, 3 bars/lounges, a poolside bar, and a snack bar/deli are onsite.
Ventus Ha at Marina El Cid Spa & Beach Resort offers 150 air-conditioned accommodations with free minibar items and minibars. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa, El Cocay Spa. Services include facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

Our customers tell us they can't get enough of the pool at Ventus Ha at Marina El Cid Spa & Beach Resort. During your stay, you'll be within walking distance of Puerto Morelos Town Square. 2 outdoor pools, 2 restaurants, and 3 bars are available.
  • The 2 restaurants, poolside bar, and 3 bars/lounges offer choices for drinking and dining
  • Take a swim in the 2 outdoor pools or soak in the hot tub
  • Indulge with hydrotherapy, aromatherapy, or facials at El Cocay Spa
  • Services include free grocery shopping service, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a sauna
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • 12 minutes by foot from Arrecife de Puerto Morelos National Park and a 3-minute drive from Puerto Morelos Town Square
Ventus Ha at Marina El Cid Spa & Beach Resort is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

A private beach is featured. Ventus Ha at Marina El Cid Spa & Beach Resort offers its guests a full-service spa, 2 outdoor swimming pools, a hot tub, and a sauna. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar.

A children's pool, spa services, and multilingual staff are also featured at the eco-certified Ventus Ha at Marina El Cid Spa & Beach Resort.

Smoking is allowed in designated areas at this 4-star Puerto Morelos hotel.

Ventus Ha at Marina El Cid Spa & Beach Resort has 2 restaurants on site.

All-inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Parking and public transport

  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • 3 bars/lounges and 1 poolside bar
  • Coffee/tea in a common area

Things to do

  • 2 outdoor pools
  • Children's pool
  • Full-service spa
  • Sauna
  • A hot tub

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Free food shopping service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hydrotherapy
  • Massages
  • Sauna
  • Spa open daily
  • Hot tub
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Free bottled water
  • Free minibar

More

  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Ventus Ha at Marina El Cid Spa & Beach Resort

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 4 per accommodation, per night
  • Resort fee: USD 15 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on 1 January, the total price shown includes a charge for a mandatory New Year's Day gala dinner.
  • Pets and service animals are not allowed on site.

Property is also known as

Ventus Ha at Marina El Cid
Ventus Ha At Marina Cid Spa &
Ventus Ha at Marina El Cid Spa & Beach Resort Hotel
Ventus Ha at Marina El Cid Spa Beach Resort All Inclusive
Ventus Ha at Marina El Cid Spa & Beach Resort Puerto Morelos

Ventus Ha at Marina El Cid Spa & Beach Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 504 out of 764 reviews
Rating 8 - Good. 148 out of 764 reviews
Rating 6 - Okay. 56 out of 764 reviews
Rating 4 - Poor. 27 out of 764 reviews
Rating 2 - Terrible. 29 out of 764 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

4/10 Poor

Juan I

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great! It was nice to have options to get away from the kids with Adult only options. Food was great. So many options.
Stayed 1 night in Nov 2024

10/10 Excellent

Melissa Sharlene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful family vacation. Something to offer for everyone of all ages! Staff is very friendly and the resort is clean. Food is excellent!
Stayed 5 nights in Nov 2024

10/10 Excellent

maureen Anne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my third time at this property. No complaints!!!
Stayed 10 nights in Nov 2024

10/10 Excellent

Lizeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 7 nights in Nov 2024

10/10 Excellent

Yuliya

Stayed 6 nights in Oct 2024

2/10 Terrible

Trisha

Stayed 6 nights in Oct 2024

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Sara

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Love this place!
Stayed 7 nights in Nov 2024

2/10 Terrible

Mikhail

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They charged us twice for the transfer and for the table that almost killed our child.
Stayed 5 nights in Nov 2024

10/10 Excellent

Liudmila

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for foodies! So many options and places to eat. Not satisfied with beach and ability to swim in sea water. Lots of huge rocks under the water, not safe to swim. Service is great, no complaints. Kids club is an awesome option!
Stayed 7 nights in Nov 2024

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just enjoyed an amazing 10 night stay. The food was amazing. The rooms clean and modern. Pools were great. The staff was over and above expectations. The beach was the only thing that didn’t amaze as it’s not very swimmable as it’s rocky and the tide can be high on windy days. Overall 10/10 experience, definitely would recommend for families, couples and retirees.
Stayed 10 nights in Nov 2024

10/10 Excellent

Lyudmila

Liked: Cleanliness
Good .. we have a great time!
Stayed 7 nights in Nov 2024

10/10 Excellent

Talip

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 7 nights in Nov 2024

10/10 Excellent

Ritesh

Liked: Cleanliness, staff & service, property conditions & facilities
It was a good experience stayed for 6 nights with kids everybody enjoyed but there was very less options for indian vegetarian food so we suggest them to put some vegetarian options in lunch and dinner.
Stayed 6 nights in Oct 2024

10/10 Excellent

Jeremy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful place but going to the resort is very sketchy. Not really pleasing to the eye
Stayed 3 nights in Nov 2024

10/10 Excellent

Joanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For our first time staying at an all inclusive Ventus Ha was awesome! Staff tended to every need in a timely manner.
Stayed 6 nights in Oct 2024

6/10 Okay

Dana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property itself was beautiful and well-maintained with really good amenities. Unfortunately, we found the food to be very unimpressive, perhaps because the focus seemed to be on quantity and diversity of food types rather than overall quality. This is what makes us give this beautiful resort only an average rating.
Stayed 5 nights in Oct 2024

10/10 Excellent

Akilah

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 3 nights in Oct 2024

2/10 Terrible

Mireya

Travelled with family
Disliked: Staff & service, amenities
Food horrible. No good drinks besides mixers. Restaurants located between 3 hotels. Not even a coffee bar at that hotel
Stayed 4 nights in Oct 2024

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
N
Stayed 3 nights in Oct 2024

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We Love This Place!
We have visited El Cid's properties in Puerto Morelos over a dozen times and have always had an enjoyable stay. During our last visit, my wife had a negative experience with a staff member at one of the restaurants, so I brought it up to hotel management. I had no expectations beyond them taking action. After spending that afternoon at the pool, we returned to our room to find a hand-written apology note, a small chocolate sculpture, and a bottle of champagne. They definitely listened to my concerns and went above and beyond to make sure my wife was smiling before we left. Bad interactions happen sometimes so I would not fault them for 1 in over 10 years, but I will give high praise for their response!
Stayed 4 nights in Oct 2024

8/10 Good

Joseph

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for a family trip, not a party hotel
Stayed 4 nights in Oct 2024

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our honeymoon was well spent and very much enjoyed at Ventus Ha!
Stayed 4 nights in Oct 2024

10/10 Excellent

Matthieu-Jean Marcel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just stayed 11 nights at the Ventus Ha with our 3 children (8, 10, 12) and had the most memorable experience. The property is on the north side of the road and provides access to the Marina El Cid as well as the Ventus El Cid, plus all of their respective amenities, restaurants, bars and pools. The Ventus Ha itself is the most serine and modern of the 3. The fact that it is across the road made it more secluded and private almost, and the other properties were easily accessible by “carrito” (golf carts) which are readily available on request. The Marina (1st built) provided an excellent typical Mexican resort energy with full buffet breakfast every morning until 11:30 and a family friendly party atmosphere with swim up bar, daily pool entertainment, water slide and cliff dive. The Ventus (2nd built) was an amazing in between feel, again, very family friendly with a huge main pool with waterfalls, and 2 additional infinity pools, 1 of which being adult only. It also was where the main lunch spot could be found, named Mercado de Dolores. The Mercado had an abundance of options for everyone, almost like a food court with Mexican, Italian, Asian and many more options like custom crepe station, ceviche bar and much more. Full service was provided at all dining establishments. Various dinner options available by reservation too. Washrooms and towels were always within steps of where we were, the staff was friendly and welcoming. We can’t wait to go back!! ¡Hasta luego!
Stayed 11 nights in Oct 2024

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